All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2023

Really helpful! Helps us analyse our data and make calculated decisions! It has been very helpful and I'm so grateful! Thank you :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

I've been using Better Report for a year and a half, and the customer support it's amazing! They are responsive and always try to meet the customer's needs. Highly recommended.

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2023

I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.

Using app

About 7 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2023

I am a Data Strategy Manager working on building a new pipeline for E-commerce. Better Reports has been excellent to work with in helping me add custom reports. Their support team is extremely knowledgeable and responds to my request quickly. I've been working outside of 9-5 hours, sometimes early in the morning and late in the evening. Regardless Better Reports Tech Team is responsive day or night. Thank you for being an app that lives up to their claims.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2023

Better Reports is nothing short of amazing. I have been using it for a while now and it has completely transformed the way of working in my business. The insights that I have gained from using this app are invaluable, and have helped me make smarter and more informed decisions. One of the things that sets this app apart from others is the exceptional quality of their staff. Every member of their team is not only incredibly knowledgeable, but also quick to respond to any questions or concerns that I may have. They are always willing to go the extra mile to ensure that I am fully satisfied with the app and the service that they provide. Overall, I cannot recommend this app enough. If you are looking for a powerful reporting tool to help you grow your business, this is the app for you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

These people are amazing! I have been using Quickbooks POS and it’s being discontinued. Better Reports could make all my reports in very little time. They have great customer service!!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 15, 2023

Excellent response. The BR team understood our request and developed what we needed to move forward. We are very satisfied and learned more about the software and how to use it to improve our internal responsiveness.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Super easy app to use and the team get back to you super quick with solutions to everything! Highly recommend!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

The customer service is top notch. Having someone help you navigate and prepare reports rapidly is truly a gift. I am thankful we found this APP!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

We love Better Reports and use it everyday. We get more detailed information than Shopify provides in analytics. It's clear and easy to use on my iPhone & PC.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2023

Love the person to person experience for creating custom reports. Claudia knew just what I was looking for - reports by collection or tags - helped me understand what was in the way and how to fix it, and pointed out the data gaps to be filled in for a comprehensive, actionable report.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Shopify Reports are very limiting. They have decent base data, but they fall apart quickly when you want to slice and dice data in greater detail. Better Reports steps up where Shopify falls short. Better Reports has a little bit of a learning curve, but the support team is awesome and very helpful in creating anything you would wish. There's also a lot of reports available right out of the gate that go beyond what Shopify has.

Store

Mondo

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2023

These reports have helped us streamline orders during our busiest times and have saved us so much time!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 2, 2023

Really excellent product with exemplary customer service! Works seamlessly, and they get back to you almost immediately with clear and helpful info. They even build custom reports for the monthly fee. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Excellent Service. The team is very responsive, helpful, and willing to tweak reports until they meet the requirements of a custom report.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

WOW! I have to say the app is a must-have and works super well. At first, it took me some time to understand but then I got it and its very easy. What makes the app even better is the customer service. They really try to help you and if they can't, they try their best to find other solutions.

Using app

Almost 3 years

Total reviews

12

Average rating

4.6

5 / 5 Share

Feb. 22, 2023

Join for the detailed reporting you won't find anywhere else. Stay for the world-class A+ support. BetterReports has been a lifesaver to our medium sized brand and has been more-than worth it.

Store

Stryx

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit). It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons. They got it done in two hours. TWO HOURS. Other places, I might not have even heard back that the ticket had been started by then. But not here!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I love this app! The customer service is top notch! I email them with my ideas and both times they got back to me within 10-15 minutes! The reports are super easy to understand and if you want to make your own you can.

Using app

13 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 3, 2023

Great app and great support, thank you Claudia! Helped us set up custom reports that automate manual tasks

Using app

About 1 month

Total reviews

7

Average rating

5.0