Better Reports

Feb. 2, 2023

Better Reports has been awesome to use so far because their customer service is top notch. I will say the reports are difficult to navigate yourself at first but I have emailed customer and they have responded with the report in under 10 minutes. I even requested help on how to create them myself and they provided me a full video with instructions. Thanks BR!

Jan. 31, 2023

Very quick response with a custom field which achieved one of my requests. We are working through another issue as well. Brad

Jan. 31, 2023

AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business. It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself. But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!). I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to. My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative. But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it. There is nothing else like this app.

Jan. 24, 2023

OMG... Life Changing!! I can do in 3 minutes what it used to take me 30-45 minutes to do using exported sales data and Pivot tables!! The only remaining question is: What am I gonna do with all this free time!!!?

Jan. 24, 2023

Extremely useful reporting tool, with a maximum of customisation and full support of the Better Report-crew! It helps us analyse our business that otherwise would be difficult.

Jan. 22, 2023

Claudia is awesome in answering queries! Great customer service, all questions answered in just one email.

Jan. 18, 2023

Amazing App. Shopify needs to acquire it, seriously. It is wild that you cannot create custom reports within Shopify based on simple things like tags, order values, etc but with Better Reports there isn't a single report you can't do. I needed help with a report that would display revenue with both CAD USD currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue. (Our store captures in multi-currency) Best support team and awesome app UX. Very easy to use. Saves my team so much time creating their monthly report presentations as well.

Jan. 18, 2023

Great plugin and excellent support, I needed a report that wasn't available in the standard shopify reports, Claudia responded within an hour with a working solution - happy to recommend.

Jan. 17, 2023

I always use Better Reports at the end of the year when it is tax time. Their reports are very detailed! I believe it is a little pricey, depending what Shopify plan you have,

Jan. 17, 2023

Very fast and they do help with the custom report for you . Would recommend to other user as well. 10/10 would recommend to others

Feb. 22, 2023

Really in depth reports, but the best part is the customer service. They are super responsive and accurate with custom reports!

Jan. 9, 2023

Excellent Team! Very helpful, and the capacity of the various reports are great! Highly recommend this APP!

Jan. 9, 2023

We’re able to create a report exactly how I was needing it done for my small business! Highly recommend!!

Dec. 30, 2022

Super helpful app. So much more robust than Shopify's built-in reports. Easily customizable reports and easy to use. Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!

Dec. 28, 2022

It gives help quickly and accurately in times of need. It was hard to use this app alone, but I was able to receive a satisfactory report because the officials responded kindly to me through chatting. Thank you.

Dec. 28, 2022

This app and its support team are both extremely helpful. It's completely changed the way we pull reports and look at data! The support team responds almost immediately and has never failed to complete a request. They've done everything from building entire reports to creating custom fields to allow us to pull more accurate reports.

Dec. 27, 2022

We just started trialing Better Reports and so far I'm very happy with the support that we have received. We needed to create a custom report and the agent helping me (Claudia) stayed on and worked on the report until we were satisfied. Good support is so hard to find these days and makes a huge difference. Thank you again Claudia!

Dec. 26, 2022

Very fast and very helpful customer service. They can even build custom reports for you free of charge. Great reports. Recommend this app wholeheartedly.

Dec. 21, 2022

Customer support is always prompt, friendly, and can create all of the CRAZY reports I request. THANKS for the help!

Dec. 21, 2022

Great app and great support from the team. Would recommend it to anyone looking for better reports for their store.