All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Oct. 6, 2022

This app gets an A+ from us. We use this app to pull important data from Shopify and Recharge that we'd otherwise be unable to obtain. Their support gets an A+ because they quickly helped us create some new unique reports and showed us how to easily build reports and access the information we need on our own.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Better Reports has a ton of useful report templates. It's also easy to make a custom report. When I run into a snag customer service via chat has been extremely quick and helpful. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

Rishika with Better Reports was incredibly helpful! Customer support is top notch, will definitely continue using!

Using app

7 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Excellent app. Almost like having your internal data science team. Keanna is the best customer support rep in the shopify space

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Incredibly helpful support if you require a field that is not currently available. I can highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Claudia is the absolute best! She is prompt, positive and patient. She always comes through for me. Thanks!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Really pleased with this app, you could pay a lot more to Shopify for similar information, but this app easily takes care of it all for a great price. Thank you!

Using app

About 2 months

Total reviews

19

Average rating

4.4

5 / 5 Share

Sept. 16, 2022

Me ayudó a obtener información valiosa para mi negocio y valores que no podía obtener con los reportes de Shopify. Su servicio de soporte es muy amable y rápido.

Store

ECRU

Using app

5 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 15, 2022

It helps me understand my sales, help me make informed decisions. Also, the chat support team is super helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

We use Better Reports nearly daily. The interface could probably be a bit more user friendly, but I'm really pleased with the speed of reports and excellent customer service!

Store

ROAD iD

Using app

About 5 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Sept. 6, 2022

Great app from Better Reports, with their ability to also tailor reporting so you can have even more specific results at just the touch of a button. A great help in many areas of our business, from product sales, to trends, forecasts etc.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

The support team's amazing. They tried to help me out with creating a way too specific report with all the data I needed.

Store

Pier 1

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

The reports a very detailed. You can make your own reports and the tech support is very helpful with advanced reports that might be too complex to make on your own.

Using app

22 days

Total reviews

2

Average rating

3.5

5 / 5 Share

May 27, 2023

I use the app for running far more sophisticated and complex reports that I can from Shopify. The subscription is not cheap, however, one receives a platinum class service which can save me not hours, but days of work and pulls data, which I cannot, from raw Shopify. Yes painful to pay but well worth the money. Their staff are highly knowledgeable and respond with working solutions in a very short timeframe.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 23, 2022

Very easy to set up custom fields and reports for our planning needs. Customer Service is wonderful, too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

The app provides deep insights that you won't get out of the box with Shopify Analytics. If you are needing deeper information about your business, products, inventory, etc. This is the solution. Their Support team has been extremely helpful and responsive when we have reached out. Keanna in Support was especially helpful.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

They are always very quick to reply to any requests and make adjustments as needed. We always have a great experience with Better Reports!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

The experts at Better Reports were so helpful in creating custom reports that have made bookkeeping 1000 times easier. They have pre made reports that are very beneficial as well, but anything else we needed they were happy to create while also explaining why there is so much nuance with the Shopify reports. The best reporting app!

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Love Better Reports App, the absolute best customer service, great price, and Claudia from support is very detailed, helpful, and attentive. Had an overall great experience using the Better Reports App.

Using app

Over 1 year

Total reviews

5

Average rating

5.0