All reviews

Rating Breakdown

  • 5
    96% (1,047 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,028)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2024

Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking. Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible. Better Reports has helped me understand my store data better than ever before.

Using app

5 days

Total reviews

4

Average rating

4.5

5 / 5 Share

March 22, 2024

This App, has been the best and most positive experience in the last six months! The response time is amazing and the customer service I am so grateful for!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Great app! Very helpful for swift reporting

Store

EBY

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2024

Better Reports has really helped us generate the exact reports we need for our small business, and have been subscribed for a year+ and satisfied with what we get for the price. The support has been beyond excellent, going further than expected for us recently, and we were extremely happy and impressed with the customer service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great reporting platform, the team at Better Reports are always willing to help with any further inquiries.

Store

Faded

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

We've been looking for a good Shopify reporting app, we have looked in to a few options and weren't happy with them. We finally found Better Reports, and it's amazing! A ton of flexibility, you just have to think of a report and it can be done in Better Reports! Also, customer service is amazing, they have helped us with setting up custom reports, creating custom measures and dimensions. They are very helpful and dedicated. Thank you Better Reports!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

The app is amazing, does exactly what I need. The support is also amazing!

Store

STOCKED

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2024

Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Great customer support!

Using app

10 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2024

Carry all Shopify data you need to analyse with easy customisation of metrics and their Support Team is great when it's not easy - you can throw almost any curve ball at them. Sure, visualisations could be nicer and integrations to more data sources would be golden but hey, for the day to day data crunching

Using app

Almost 2 years

Total reviews

16

Average rating

4.8

5 / 5 Share

March 13, 2024

This app is great for getting the reports we need! The support team is amazing and super responsive!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Amazing customer service paired with extremely helpful financial reports. An absolute must for running a business if you're lacking expertise in the financials/accounting department.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2024

We ABSOLUTELY love Better Reports! We use it all the time and definitely a game changer for studying inventory and sales analytics. You all made an amazing product and I wish you much success reaching more stores in the future with Better Reports!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2024

We have just started using Better Reports but are very happy so far. The customer service has been extremely responsive and helpful!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

Ciara was great. I needed a few custom reports. Such a quick response and got me exactly what I need. Highly recommend.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

I love Better Reports! They've made getting information so much easier. And if there's not a report you need already made, you can reach out and ask them to create one for you. The turnaround is FAST and they're so friendly. Highly recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

The responsiveness and initiative from this company is really amazing. I'm shocked and always happy the level with which they go above and beyond to help.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Very impressed with the power of this platform. When we feel that there is data we're not seeing and/or it's difficult pull, Better Reports seemed to always have a solution. The support team is extremely helpful and quick to respond. 10 out of 10!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Amazing app. I have been struggling with excel sheets since I started my business and have searched for a solution. Came across Better Reports and experimented with it and couldn't be more satisfied. Any reports you need to analyze your business is available at your fingertips and its very simple to use. The customer service is on point and they even gave me some more ideas how to better use the app. The options are limitless with what you can do with Better Reports!!! Amazing.. am very happy and now I don't have to spend hours using excel sheets... info is available at the click of a few buttons!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Very helpful to our business in generating custom reports. The BR team also responds quickly to any queries we may have. Love it!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0