All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

July 28, 2022

This app is a must have for Shopify reporting. The customer service is fast and very helpful. If I can't figure something out they are always eager to help me out.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

I used this app to build a custom YOY item-level reporting that was not available in Shopify native reports. I needed some help building this custom report and the customer service available was very responsive and I got what I needed within hours.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

The report I created didn't include the information I needed. Keanna quickly adapted the report to meet my needs.

Using app

About 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 21, 2022

Excellent Reports and excellent customer support. This app saves us tons of time. I had a question for a custom report and the support was able to help me within 15 minutes.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

Am super-impressed with the customer service; best I've seen in the Shopify-verse. Powerful app; well worth it!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Better Reports team are helpful and supportive, helping you build constructive reports and effective supports for workflow. The structuring is pretty complex for a new comer so I do suggest using support in the short term while you get the hang of it. Dustin.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2022

Great app and outstanding customer service! Better Reports support staff have been amazing to work with! They go above and beyond in helping us create our reports.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Wonderful and very helpful service — has provided everything we needed! Thank you to the team for creating all our custom reports too.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2022

Easy to use and generate reports and great customer service. Thank you Keanna D. for your amazing help!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

Better Reports is a great app. I was easily able to build custom reports and support was always very fast to respond when I couldn't figure something out.

Using app

Almost 3 years

Total reviews

13

Average rating

4.8

5 / 5 Share

July 13, 2022

It's all in the name! Better Reports has definitely given our marketing team "Better Reports". We needed to see more specifics in order to track our performance more efficiently. We're very satisfied so far.

Store

AXIL

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

I used this app to create custom monthly reports so that my monthly process was quicker and easier. Their team was fast and effective at helping me achieve this!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

Customer Support is phenom! Rishika responded not just with an answer but actual built-out reports within 24 hours that saved me a ton of time and effort.

Using app

About 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 7, 2022

very hard to figure out how to make the tax reports i needed but Deanna was 10/10 extremely helpful in organizing the report for what I needed.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 5, 2022

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

Store

Italeau

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 30, 2022

Endlessly useful data reporting tool - have been able to pull far more information out of Better Reports than Shopify. The best part is the team at Better Reports that go above and beyond to provide support and help you get the data you need. 10 stars if I could!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 28, 2022

Excellent functionality and wonderful support from the team. Highly recommend using this app and working with them.

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 22, 2022

While I don't necessarily find the user interface to be the easiest to use, the support that comes with this app is absolutely fantastic. We've contacted the team a number of times to build custom reports and they've always been super responsive and have been able to create what we've needed. Thanks again. :)

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

June 20, 2022

The app is really powerful, but what is really notable is how exceptional the customer service is. Every time I have a question, they come back with not only a more than satisfactory answer, but they go ahead and build or fix the report that I was having trouble with. I'm definitely impressed.

Using app

23 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2022

Really helps fill the gap that Shopify leaves in reporting. Support was also fantastic and immediately helped pull a unique field that default Shopify reports had no ability to reference.

Store

Hydrow

Using app

7 months

Total reviews

4

Average rating

5.0