All reviews

Rating Breakdown

  • 5
    96% (1,054 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,034)
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5 / 5 Share

Nov. 12, 2025

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The app is easy to use and Better Reports support is superb.

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 10, 2025

Very fast and accurate reply.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

Claudia Aubin was super helpful when I needed to created an aged A/R report. Communication was quite and easy. She understood everything and did a great job!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

I have used this app for over 2 years. I asked for help when we got it to get the reports formatted the way that Finance has been used to with our previous system. Within a day, we had the reports set up the way we needed. If i have a question or the reports need adjustment, I can reach out for help and get solutions within a couple of hours. I highly recommend this app and it's developers because the information they provide is quick and easier than trying to do it ourselves by trying to get the information from Shopify.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

Fantastic customer support and had a custom report within 5 minutes of emailing Farnaz.

Store

Norman Roscoe

Using app

About 1 hour

5 / 5 Share

Oct. 30, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Easy to pull Shopify data and great customer support if you need help building reports

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Subject: Appreciation for Ciara Delaney’s Outstanding Support I’m still fairly new to working with Shopify, and recently we needed to generate reports to assist with sales tax compliance after meeting our economic thresholds in several states. Throughout this process, Ciara Delaney has been an absolute pleasure to work with. She’s incredibly knowledgeable, patient, and responsive—never once showing frustration with my questions or frequent change requests. Her professionalism and positive attitude have made this transition so much easier. Ciara truly goes above and beyond, and I wanted to take a moment to recognize her for her exceptional support and customer service.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Very good customer service, the app works great.

Store

IKONO

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

good app and customer support

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Die App funktioniert extrem gut. Durch die Integration im Shopify-Backend, ist die Berechnung extrem schnell und die Synchronisation der Daten erfolgt praktisch in Echtzeit. Claudia vom Support-Team hat uns beim einigen Custom-Anpassungen geholfen und alle unsere Wünsche sofort umgesetzt. Die Kommunikation und Umsetzungszeit waren perfekt! Eine absolute Empfehlung!

Using app

4 days

Total reviews

22

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great support and very user friendly. Highly recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Experience was great! I worked with Farnaz - the service was quick to respond and got me the data I was looking for!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

I really enjoy using this app for my everyday work. One feature that would make it even better would be the ability to lock reports, so that no one can accidentally make changes. Having that option would be a huge win-win tool for protecting data accuracy and preventing mistakes.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Great service from Claudia at Better Reports. Requests for new reports to be written are turned around very fast. Recommended for stores that require more detailed reporting than Shopify provides and/or owners who don't have the time to create reports from scratch.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

The limit is your imagination. Better Reports are there to help you in any type of report you need, and also assist you into improving it as well.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Awesome report app. I use it on multiple Shopify Shops. The support is great especially if you need a custom report made.

Using app

About 2 years

Total reviews

1

Average rating

5.0