Better Reports

Aug. 28, 2020

It is an excellent resource with a lot of depth. The staff are very helpful and will write custom queries for you. They can take a while to reply sometimes but when they do I get the feeling they are trying their best to be helpful. The restrictions they encounter are down to Shopify more than Better Reports.

Nov. 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

Aug. 3, 2020

The customer service was top-notch. They were quick to respond, pleasant and supportive. They did provide a report that we thought would be useful, but we needed information for this report over a long period, which was not available to Better Reports. I will keep this app in mind for future requested reports that Shopify doesn't have available.

July 7, 2020

i like how the app allows me to customize my sale orders i like how the app allows me to customize my sale orders

June 30, 2020

Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!

May 26, 2020

We needed a way to filter sales by customer tag and with a couple of clicks we were able to generate the report we needed and save it for quick access. It's a great solution for us.

March 5, 2020

Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.

Sept. 10, 2019

Great tool to get relevant data from Shopify (e.g. new vs returning customers) and integrate it in other platforms (e.g. Datastudio) through daily scheduled reports.

June 27, 2019

This app helped us get around a lot of really challenging reporting issues in Shopify. We use Edit Order and this app helps filter out cancellation and adjustment orders relatively easily. Clement is super responsive and helpful for set up and making any custom reports! The only downside is the hefty price tag for users with the advanced plan. It's definitely an incredible app but you pay for it.

May 22, 2019

We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.

April 10, 2019

Best report plugin on the app store, and I've tried all of them! Clement has been providing excellent service for creating custom reports. The only flaw I can see is the lack of customization on the users end. Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.

Nov. 5, 2018

This app is great. It does just what I need it to do. Even better, the customer support is wonderful. They created a custom report for me in less than 48 hours. I would give 5 stars but I feel it is very pricey.

Aug. 24, 2018

Just upgraded from Shopify Basic to the next-level subscription. The upgrade itself was free because we have a POS too, so the total amount was the same. We've now come to realize that it'll cost us 20$ more pr. month because of Better Reports priceplan setup. Probably wouldn't have upgraded if we were aware of that. So pay attention to that. Good app though.

July 24, 2018

Great reporting app! Had a lot of great reporting tools for our store.

Oct. 24, 2018

This is an amazing app. You can pretty much generate any report you want/need. Also, their customer service is amazing, which sometimes is even more important than the product/service itself. The best reports app I've tried so far