All reviews

Rating Breakdown

  • 5
    96% (1,138 ratings)
  • 4
    3% (40 ratings)
  • 3
    0% (4 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2025

useful app and great customer support

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Amazing customer support. Fast responses and super detailed reports. This app has saved me a lot of time and effort :) Strongly reccomend

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Using app

--

Total reviews

8

Average rating

4.6

5 / 5 Share

Feb. 13, 2025

App is really easy to use and gives good insight into data. Customer service team are very helpful and quick to respond! Claudia was great at helping me to set up reports. Thank you! :)

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

The support team at BR was incredibly responsive and helpful. They just saved me hours (if not a few days) of work and opened my eyes up as to how to make very effective use of BR as a tool, as opposed to constantly struggling with Shopify reporting and endless Excel work. Thanks soo much!!!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

The customer support on this app is the BEST. I know that I will get a quick reply with the answer I need.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2025

this is a game changer app for metrics and reports, and the customer service is always available to customize for you every report you need. 5deserved stars

Store

Alexoo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

At first it can seem daunting but once you get to grips with it, the information is very helpful and far better than the standard reporting in Shopify. The team are also always happy to help make custom reports for us and to help explain any reasons why we can't maybe get the exact data we need.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 6, 2025

Sometimes I can't find what i'm looking for. Building your own reports is possible, but not the easiest. After reading through the reviews. I read the support can create almost anything for you. And yes for sure, they did that. Awesome and very quick support!

Store

Matriks

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

I love this App, and the customer service is outstanding!!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Amazing service. Custom report in 30min!

Store

2XU

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Very helpful and wonderful customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 23, 2025

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs. Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable. Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!

Using app

2 months

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Amazing app, astonishing support

Store

Revife

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Great functionality, great support.

Store

SIDANG

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

very attentive!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Using app

Over 3 years

Total reviews

1

Average rating

5.0