BR ‑ Better Reports

March 14, 2023

We love Better Reports and use it everyday. We get more detailed information than Shopify provides in analytics. It's clear and easy to use on my iPhone & PC.

March 10, 2023

Love the person to person experience for creating custom reports. Claudia knew just what I was looking for - reports by collection or tags - helped me understand what was in the way and how to fix it, and pointed out the data gaps to be filled in for a comprehensive, actionable report.

March 6, 2023

Shopify Reports are very limiting. They have decent base data, but they fall apart quickly when you want to slice and dice data in greater detail. Better Reports steps up where Shopify falls short. Better Reports has a little bit of a learning curve, but the support team is awesome and very helpful in creating anything you would wish. There's also a lot of reports available right out of the gate that go beyond what Shopify has.

March 2, 2023

Really excellent product with exemplary customer service! Works seamlessly, and they get back to you almost immediately with clear and helpful info. They even build custom reports for the monthly fee. Thank you!

Feb. 24, 2023

Excellent Service. The team is very responsive, helpful, and willing to tweak reports until they meet the requirements of a custom report.

Feb. 22, 2023

Join for the detailed reporting you won't find anywhere else. Stay for the world-class A+ support. BetterReports has been a lifesaver to our medium sized brand and has been more-than worth it.

Feb. 7, 2023

I wanted a very specific report calculating the total gallons of perfumer's alcohol each customer has bought, so I could stop manually tracking this (there's a legal limit to how many gallons a person can buy per year without a permit). It was a challenging problem, because we sell multiple sizes of alcohol, so the ounces have to be calculated and then converted to gallons. They got it done in two hours. TWO HOURS. Other places, I might not have even heard back that the ticket had been started by then. But not here!

Feb. 3, 2023

I love this app! The customer service is top notch! I email them with my ideas and both times they got back to me within 10-15 minutes! The reports are super easy to understand and if you want to make your own you can.

Oct. 25, 2024

Great app and great support, thank you Claudia! Helped us set up custom reports that automate manual tasks. Update 25 oct 2024: Best support that I experienced through any Shopify app. Highly recommend Better Reports!

Feb. 2, 2023

Better Reports has been awesome to use so far because their customer service is top notch. I will say the reports are difficult to navigate yourself at first but I have emailed customer and they have responded with the report in under 10 minutes. I even requested help on how to create them myself and they provided me a full video with instructions. Thanks BR!

Jan. 31, 2023

Very quick response with a custom field which achieved one of my requests. We are working through another issue as well. Brad

Jan. 24, 2023

OMG... Life Changing!! I can do in 3 minutes what it used to take me 30-45 minutes to do using exported sales data and Pivot tables!! The only remaining question is: What am I gonna do with all this free time!!!?

Jan. 24, 2023

Extremely useful reporting tool, with a maximum of customisation and full support of the Better Report-crew! It helps us analyse our business that otherwise would be difficult.

Jan. 22, 2023

Claudia is awesome in answering queries! Great customer service, all questions answered in just one email.

Jan. 17, 2023

I always use Better Reports at the end of the year when it is tax time. Their reports are very detailed! I believe it is a little pricey, depending what Shopify plan you have,

Jan. 17, 2023

Very fast and they do help with the custom report for you . Would recommend to other user as well. 10/10 would recommend to others

Feb. 22, 2023

Really in depth reports, but the best part is the customer service. They are super responsive and accurate with custom reports!

Jan. 9, 2023

Excellent Team! Very helpful, and the capacity of the various reports are great! Highly recommend this APP!

Jan. 9, 2023

We’re able to create a report exactly how I was needing it done for my small business! Highly recommend!!

Dec. 30, 2022

Super helpful app. So much more robust than Shopify's built-in reports. Easily customizable reports and easy to use. Staff responds quickly and is super helpful. Shout out to Claudia for her great customer service solving our question about a custom report!