Better Reports
Reporting and analytics app for all your Shopify store data
Rating
4.9
feedback
1,118
chart
#286
All reviews
Rating Breakdown
July 23, 2021
I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.
July 21, 2021
Great app and excellent customer service. Easy to use and packed full of features. Would highly recommend.
July 15, 2021
This app has helped us tremendously with getting the reports that Shopify doesn’t offer. Their customer service has been some of the best that we have ever received. They respond promptly to any message that is sent and they are eager to help. If they don’t already have what I need amongst the many reports they already have set up in the application they will create what ever you need. Shopify could learn a thing or two from “Better Reports” If you have a Shopify store you really should automatically sign up for this app. I just hope and pray they don’t raise the price and make it unaffordable. Without “Better Reports” we would have to search for another POS system. We certainly hope Shopify knows what an asset this company is to them. Sending a huge THANK YOU to everyone there at “Better Reports” The only recommendation we have would be for them to change their name to “Best Reports” Again, thank you for being such a great addition to our team.
July 14, 2021
This app has been great. It allows me to pull a report with every category I could ever need on it as well as scheduling them to send out to vendors each week. Support has been fantastic as well.
July 14, 2021
Vast improvement on the general reporting available to most Shopify plans. Plus, their customer service is incredibly fast and willing to help you customize whatever report you want. Thank you Better Reports!
July 13, 2021
I just recently started using this app and absolutely LOVE IT!! The customer service is very helpful and quick at responding to any questions. I would definitely recommend this app to help you save some time with reports and analytics.
July 13, 2021
I really like this app! Possibility to create any report you want and the customer service is great.
July 13, 2021
This is amazing :) Great customer feedback and super responsive. Kritesh has helped me customise the report as per our requirement quickly. Highly recommended. Thank you!
July 9, 2021
This reporting and email scheduling app is so useful in our business and the support staff are so quick and helpful. They have the fix for any custom issue
Oct. 20, 2021
Having Better Reports as a Shopify App is an excellent advantage! Kritesh Madan, with whom we worked to create custom reports such as sales tax, sales accrual, bank deposits, gateway fees, product category, etc., understands our particular needs and implements solutions rapidly. Thank you so much!
July 5, 2021
We've been so pleased with the level of personalized service from this app. they've gone above and beyond in helping us creating specific reports that work for our business. So helpful and responsive. 5 out of 5 stars for sure!
July 2, 2021
Highly recommend you download this app for data exports of any kind because even if the report you want is not a template (even though they have 1000+ to choose from), it can be in 5 minutes from you asking! And the customer support (Keanna is who helped us) is amazing!!!!!! I was in a hurry to switch our data applications because the other one just wasn't cutting it or giving us what we needed (which you think would be a simple report), but they couldn't do it, and after 2 weeks of agonizing, I finally decided to search for another app that could save me tons of time. Better Reports made the report we wanted within 5 minutes of downloading the app and emailing them. FINALLY, I can just export what I need and use it. Thank you so much, Keanna and the team. We really, really appreciate it! Great work!
July 1, 2021
Great App, And better customer service. Highly recommend this app for genterating indepth reports!!!
June 30, 2021
Better Reports is an awesome reporting tool and they have an incredibly helpful and dedicated support team.
June 24, 2021
Very efficient service follow up, my request was immediately met within hours with a clear and detailed guide!
June 21, 2021
Great customer service. I tried a bunch of report/export apps. So far Better Reports is the best one, I liked that you can test the schedules and the data is fairly customizable.
June 17, 2021
This app and its reports have very quickly assisted us in views on fulfillment, inventory and sales that took a lot of manual work, previously. The best part is how responsive the team is when we ask questions or need assistance with a report. I highly, highly recommend. We use daily.
June 17, 2021
Fast response and always there to help. I would highly recommend it if you want to have more details about your shop
June 16, 2021
We've been using this app for a few years now. It's very customizable and we use it for everything from fraud review reports, late order reports, a variety of sales trackers, and ad hoc investigations when something is looking a little unusual on our end. My only complaint is that when trying to customize a report, sometimes certain attributes aren't available to select in one report, but are available in another. As I often pull up a default report first and then modify it according to my specific needs, sometimes this can be a pain. Fortunately, Better Reports support is great and they will quickly add missing attributes to reports, or create custom attributes as needed if you reach out to them. Today, they just helped us out with a custom date range filter which is super helpful. We've never not been able to successfully build a report we needed or wanted with Better Reports. Great app!
June 16, 2021
Great functionality and customizability, with an extremely responsive and helpful support team, highly recommended.