All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Feb. 16, 2021

Best customer experience I have ever encountered in an app. Super responsive & quick help w/reports.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

We appreciate the multi-store reporting feature on this app. The support team has been top-notch in helping us get reporting set up the way we want to see it.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

I am absolutely impressed with the support and customer service I have received from Rishika. She goes beyond your expectations, providing what you didn't' even know you needed :) Thank you Rishika!

Store

eckoYak

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

This application is very useful, the support will help you in a very efficient and fast way. Voila Voila !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

Initial customer support was fantastic. Just started using the app - will check back in as it progresses.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Used a few competitors before this app and this is by far the best - great interface, easy to use and awesome support. 5 stars from us - thanks heaps!

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

This app provides much more powerful reporting than the native Shopify functionality. They are also very helpful in generating custom reports to help parse your sales data. I'd recommend giving them a try.

Using app

11 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Feb. 9, 2021

The Better Reports app has made our whole team happy. This app has the highest ROI for the monthly cost. The customer support was incredible in helping set up a custom report for accounting. The ability to quickly & easily create custom reports for every area of our store is exactly what we were looking for.

Store

Ambler

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Great app. There hasn't been a report that I haven't been able to run with Better Reports. I also prefer this to having to upgrade my Shopify plan to see a few more reports. Definitely would recommend it.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

So easy and incredibly fast support! They got right back to me with a solution to come up with the report I needed.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Quick Response from their Customer Care Team and can pretty much create any report you may need if Shopify lets them have the API! I find using Better Reports very easy!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

Used it enough to get a good overview and experience with support. Very useful app and does what it advertises. Very customizable. And if you need more customization, support is fast and very helpful!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Great app, incredible customer service. This app is a game changer for restocking our store, and it makes it super easy to re-order stock, too. I'm sure there are a ton of other things I'll use it for in the near future, too. Love it.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

I have been using this app for only two days, comparing it to another top-rated report app. The response of their customer service is not only timely, but their explanations, along with screenshots and step-by-step instruction is exceptional. I am so impressed with the team and their support! In addition, the reports are easy to read, setup, and schedule, and I haven't found anything that the customization fails to do. I highly recommend this app!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Excellent app and 5-star customer support. We use the app for everything from pick lists to financial reporting. Connects brilliantly with Zapiet Store Pickup + Delivery (with a little help from customer support)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Very Good, simple to use and breaks down all our reporting needs in a manner which is digestible for not just the accounts team to access

Store

Ded-Pop

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

Great app, help us alot with our accounting. So many features to explore. Easily one of my favorite app.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

This app makes reporting out of Shopify possible, and intuitive. Anything beyond basic analytics is extremely difficult to pull natively out of Shopify. With Better Reports and its easy to use drag and drop style interface, we can pull all the data we need to run meaningful analysis on our store. We've run into a few snags, but support was very helpful in modifying our reports and even adding in some custom fields.

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Excellent customer service! Responded to my question, fixing my problem, within minutes on a Saturday morning. Love this app.

Store

VEDGEco

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Such a quick reply when I needed help figuring out how to include my current on hand inventory alongside historical sales data in a report!

Store

Alcove

Using app

4 months

Total reviews

1

Average rating

5.0