All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Sept. 25, 2020

Super App and customer support is excellent, very quick turnaround on queries and super helpful. Easy to use also.

Using app

About 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

The customer support with Better Reports is second to none. We have been able to generate the most specific, detailed reports on anything we have desired. They are very prompt, accurate and helpful. I highly recommend this app - it saves so much time and has a wide range of functions.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Exceptional app for reporting and the customer service is even better. I would highly advise downloading.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

I love this app ! Especially because exporting product data with product pictures shown on pdf format is a must and big help to my needs.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

amazing app! very very good costimer service and really advanced reports. very recommended to everyone.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.

Using app

15 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This is the best app I have found to do the reports I need. They have prepared just about every report you could think of but you can modify if you need to. Very user friendly but if you get stuck, customer service is right there to help you. I even got help on a Friday night.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

Better Reports is the best reporting app. After testing several apps, this one gives the most flexibility with the different reports I need. App is easy to use and customer service is best. They promptly reply to inquiries and even help build the custom reports!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

Store

UMINONO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

No app can create the detailed reports the Better Reports can. Also, the customer service is fantastic!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Update 9/24/21: I still use Better Reports daily! Really useful, thanks so much for this awesome app. Original review 8/13/20: Awesome customer service - they helped me get up and running with a custom report that I needed right away, but I wanted to use the app for a bit before leaving a review. I have one report that I've scheduled to arrive in my and my employees' inboxes every morning, which is super helpful to us. I've had no issues with the reliability of it. For creating and tweaking reports, it's very intuitive if you're familiar with PivotTables, Tableau, PowerBI, that kind of thing. And if not, their support team can help out however you need, I'm sure. Really happy with this app! It makes it easy to pull exactly the data that I want from my shop. Thanks!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

If it wasn’t for the Better Reports app we’d have ditched Shopify for another platform. This app makes it possible to get the financial reporting necessary to reconcile Shopify’s deposits in Quickbooks. Something that would otherwise not be possible. Also a big shout out to Kritesh from the Better Reports support team for providing excellent app customer support in a timely manner.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

This app is the best advanced reporting app I've found for Shopify by FAR. Shopify collects an incredible amount of data for every sale, customer, etc., but offers very little reporting and almost no customization of reports on that data. Better Reports steps in and fills that gap, leveraging the myriad information Shopify collects to beautiful, comprehensive reports. I insist that all my clients use Better Reports. Even more, they've been extremely responsive in answering questions and helping develop the custom reports I'm looking for. It's worth every penny.

Using app

Over 2 years

Total reviews

1

Average rating

5.0