All reviews

Rating Breakdown

  • 5
    96% (1,074 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,049)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 19, 2021

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

Using app

About 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 19, 2021

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

Using app

About 1 month

Total reviews

8

Average rating

4.6

5 / 5 Share

Aug. 19, 2021

We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful

Store

Le Col

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 18, 2021

The service support behind Better Reports is incredibly responsive. The team are always willing to explore our requests and tailor the reports to our business. I would recommend this app and service without hesitation.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

Amazing customer service!! I needed help with a custom form and not only were they super quick at getting back to me they helped immensely.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

We used this app to supplement our Basic Shopify plan and it allowed us to do all kinds of custom reporting in addition to their standard ones. The support staff has been unfailingly helpful and responsive to every question we've asked. Highly recommend! Now that we're upgrading to the standard Shopify plan we're going to see if we can get by with Shopify's own reporting but if not, we'll be back. Thanks for everything, Rishika!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.

Using app

About 18 hours

Total reviews

11

Average rating

4.2

5 / 5 Share

Aug. 5, 2021

The support is out of this world from Better reports, Thank you Rishika and Keanna, you are very helpful and always ready to assist.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 5, 2021

Service is outstanding. Fast and consistently, aggressively helpful. Functionality is highly customizable. Absolutely sets a new high bar for app function and customer support.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Does exactly what it says, gives you better reports. Great app with a great support team, easy to use interface.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2021

Great app and even better supports! If you want to step up your data game definitely check this out.

Using app

13 days

Total reviews

35

Average rating

4.3

5 / 5 Share

July 24, 2021

Wanted to wait for a while before we rated it and so far, I feel like this app is really intuitive and it sorts out what needs to be filtered and it reports just want you need. Like the fact that they were able to help customize

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2021

Better Reports serves our complex, multi-location needs as far as Register Summaries, Daily Finance reports, complex inventory reporting, etc.. and the Support staff is top shelf when we need something explained, tweaked, or completely new!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

July 23, 2021

I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

July 15, 2021

This app has helped us tremendously with getting the reports that Shopify doesn’t offer. Their customer service has been some of the best that we have ever received. They respond promptly to any message that is sent and they are eager to help. If they don’t already have what I need amongst the many reports they already have set up in the application they will create what ever you need. Shopify could learn a thing or two from “Better Reports” If you have a Shopify store you really should automatically sign up for this app. I just hope and pray they don’t raise the price and make it unaffordable. Without “Better Reports” we would have to search for another POS system. We certainly hope Shopify knows what an asset this company is to them. Sending a huge THANK YOU to everyone there at “Better Reports” The only recommendation we have would be for them to change their name to “Best Reports” Again, thank you for being such a great addition to our team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2021

I really like this app! Possibility to create any report you want and the customer service is great.

Using app

8 months

Total reviews

10

Average rating

3.3

5 / 5 Share

July 13, 2021

This is amazing :) Great customer feedback and super responsive. Kritesh has helped me customise the report as per our requirement quickly. Highly recommended. Thank you!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

This reporting and email scheduling app is so useful in our business and the support staff are so quick and helpful. They have the fix for any custom issue

Using app

About 2 months

Total reviews

3

Average rating

5.0