BR ‑ Better Reports

The App: A really useful App, it creates detailed reports pulling out all sorts of information in different combinations according to one's needs. The only slight issue I found is not knowing what the various fields meant...saying that, I am not that technical and this is where their fantastic Staff come in.... The Staff: If I need a particular Report, I email and staff have come back to me very fast with a solution and sometimes a video to explain how to acheive what I want!!! BRILLIANT. I must mention Keanna who has been awesome and has always got back to me straight away with a solution on how to tailor a report. Sadly they don't have a phone number so sometimes if one wants a solution on how to achieve a particular report, one has to articulate what one wants in an email. However the response is always swift and if you ask for an explanation on how to do x,y,z; you will get an explanation. I would recommend Better Reports...It is a great product and has saved us hours and hours which we can utilise to focus on the business... Multiform Canada

Great customer support with a customized report within a few hours. Thank you for your help Keanna!!

We love Better Reports App. The app is beyond impressive, especially when compared to Shopify's native tool. Perhaps even more impressive is their team - they're always willing and eager to assist, and respond very quickly via email. This assistance even includes creating reports FOR us if needed. Thank you Better Reports Team!

I haven't used it much, but it's worked well for my needs. I needed to know my sales by country and some other breakdowns. It's laid out pretty simply and easy to figure out

We use this for company reporting and it allows me to extract data without relying on others! The Support team are super helpful

The service support behind Better Reports is incredibly responsive. The team are always willing to explore our requests and tailor the reports to our business. I would recommend this app and service without hesitation.

I use this app to make my monthly sales report. The customer support is incredible and the pre-built reports cover everything! They're colour-coordinated, organised, and properly arranged which I love!

Amazing customer service!! I needed help with a custom form and not only were they super quick at getting back to me they helped immensely.

The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.

The support is out of this world from Better reports, Thank you Rishika and Keanna, you are very helpful and always ready to assist.

Service is outstanding. Fast and consistently, aggressively helpful. Functionality is highly customizable. Absolutely sets a new high bar for app function and customer support.

Does exactly what it says, gives you better reports. Great app with a great support team, easy to use interface.

Very responsive and helpful support staff! Our client needed a very specialized report for their accounting team, one that wasn't an out of the box feature. Better Reports support had that custom report created working better than we had envisioned in no time at all! Highly recommended for anyone looking for more insight into their Shopify finances.

Wanted to wait for a while before we rated it and so far, I feel like this app is really intuitive and it sorts out what needs to be filtered and it reports just want you need. Like the fact that they were able to help customize

Better Reports serves our complex, multi-location needs as far as Register Summaries, Daily Finance reports, complex inventory reporting, etc.. and the Support staff is top shelf when we need something explained, tweaked, or completely new!

I love this app because it can provide everything from pre-built, ready-to-present reports or I can dig into the raw data and utilize this in other tools/templates for planning. We have been using it for almost 2 years and have continued to be excited about how easy it is to get to the data we need. Their customer service is also fantastic - quick to respond and so personable in helping you solve any issue that may arise.

This app has helped us tremendously with getting the reports that Shopify doesn’t offer. Their customer service has been some of the best that we have ever received. They respond promptly to any message that is sent and they are eager to help. If they don’t already have what I need amongst the many reports they already have set up in the application they will create what ever you need. Shopify could learn a thing or two from “Better Reports” If you have a Shopify store you really should automatically sign up for this app. I just hope and pray they don’t raise the price and make it unaffordable. Without “Better Reports” we would have to search for another POS system. We certainly hope Shopify knows what an asset this company is to them. Sending a huge THANK YOU to everyone there at “Better Reports” The only recommendation we have would be for them to change their name to “Best Reports” Again, thank you for being such a great addition to our team.

Vast improvement on the general reporting available to most Shopify plans. Plus, their customer service is incredibly fast and willing to help you customize whatever report you want. Thank you Better Reports!

I really like this app! Possibility to create any report you want and the customer service is great.

This is amazing :) Great customer feedback and super responsive. Kritesh has helped me customise the report as per our requirement quickly. Highly recommended. Thank you!