All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

April 30, 2020

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2020

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

We need to prepare a report that selects only Drop-Ship items for a report to our fulfillment house. Better Reports does that well and allows us to filter out Cancelled and Archived orders too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

I used this app to create a report to assess the possible financial impact of cancellations due Covid19 - I tagged all products that are affected in Shopify and then created a report using Better Reports which listed all orders (including order value, date, status) which were tagged "covid"! It was very straightforward, I tried 2 other report apps today but Better Reports is the only one that worked for me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2020

This is the best APP EVER. Download NOW. I recommend this to everyone,this is the best thing that ever happened to me.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

April 21, 2020

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

Store

Votch

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2020

Great app with amazing customer service. Very easy to modify every report, add filters and change the output and best, if a field is missing, just click on the link that ready "need a custom field?" and in no time you'll receive an email with a new report. Can't ask for a better app to manage all my reporting needs.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2020

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2020

Really good and effective app that helps us a lot. Any report is possible. You only need to ask the right questions and this app will get you the answer. Great customer service, fast, kind and professional.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick. If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field. Incredible app & Incredible customer service. Thanks again Kritesh

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2020

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 9, 2020

I wish I'd known about this app weeks ago as it would have made my business far more straight forward

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

I set up custom reports in a jiffy, with exactly the data I needed for our processes. When I ran into a snag, the customer support was simply excellent, putting together a custom field for me in a matter of seconds. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2020

Work great so far!! really help to short what is need to be done! Also good and quick support when I got questions.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Good support, flexible and reliable. Easy to communicate with. Looking forward to integrating this in to our store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2020

The app is expensive, but so far it has created what I needed to run Royalty reports and the customer support has been great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2020

Supportive and responsive customer service team! This is a great app for building any custom report that shopify cannot offer.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2020

This app has provided the detailed reports I need so far. Customer service very helpful & quick to respond.

Using app

About 2 months

Total reviews

1

Average rating

5.0