All reviews

Rating Breakdown

  • 5
    96% (1,053 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,033)
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5 / 5 Share

Nov. 10, 2020

So far so good. Customer service has been very quick and extremely helpful. I hope this will help get me the reports I need with accurate information that is easy to find.

Using app

27 days

Total reviews

10

Average rating

3.8

5 / 5 Share

Nov. 10, 2020

Great app. Helps with my end of month tax reporting! If you are looking for a powerful app to extract analytic information this is it!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

This app has changed my life. I now have reports that I never imagined I could have and it makes my job so much easier! Thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 17, 2025

Really quick and knowledgeable customer service team to work with and a good all around app for reporting. There's a lot that Shopify cannot do and they are too busy to look into very specific reporting so this app is a fantastic add on to our store.

Using app

About 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 3, 2020

When I was waiting to receive new inventory I hates sending potential buyers away with a "Sold Out" message. But this app helped give an alternate action people could take to keep them connected.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2020

The app is great, but what makes this service really work is the fact that you have such responsive developers who help with custom reports, etc! I was helped by Keanna Driedger, who was absolutely stellar!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

We have just started using Better Reports and so far this app is everything we dreamed of and more. We can create any kind of report we require. Often with other reporting systems we have been limited to customer information in one report and sales information in another report but with Better Reports we can have it all in one report and in any layout we like. Their support has been exemplary. Not only do they respond quickly and politely but the team is also open to making reports for us if we are stuck. No extra charge. Thank you to the team at Better Reports

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

The support provided by the team at Better Reports is so very good! they respond quickly and are ever so helpful! The value provided by this app and the team behind it greatly outweighs the cost, which is very affordable on its own. Great job, Better Reports!

Using app

3 months

Total reviews

3

Average rating

3.0

5 / 5 Share

Oct. 13, 2020

exactly what i needed for my basic shopify store without paying so much more to jump to the next level. made it super easy to find the analytics on everything i was looking for!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

The app works great. It creates the exact reports we nedd. Rishika gives more than 5-star quality customer service. They'll /customize the reports for you!! Amazing work, guys!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Better Reports has seriously upped our analytics. The custom reports allow me to pull the exact information that I am looking for, without the hassle of a bunch of complicated excel files. We've had this app for about two months and it is already the most useful app that we have. Their support team is very supportive and quick to reply. Don't hesitate to add this app to your store, you are going to love it!

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 9, 2020

I used this app to provide additional Inventory, Sales and Cost of goods sold information. I have also used it in the past to get more detail by location. The support is amazing - fast and accurate.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2020

These reports give you the option to customize it completely and send yourself and your team updates whenever you choose on a schedule. Super convenient. The team is responsive and helpful.

Using app

About 1 hour

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 1, 2020

We have been using this APP for a while now and there were some new reports that I needed that were not offered. I emailed them and they promptly responded with a custom report that suited my needs perfectly! Above and beyond customer service!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 16, 2022

The team at Better Reports are an absolute pleasure to deal with and, as yet, I've not found anything that I want reporting on that they can't help me with. They respond so quickly and are so helpful it's genuinely a pleasure and a delight that I have this app on my store. It has paid for itself over and over again by me having the ability to look at my data in ways that Shopify can barely do.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2020

Great customer support. We needed reports using tags as well as some other info so we reached out and they created and linked us to the reports quickly. Excellent customer service. Recommended if you're needing to run regular reports outside of Shopify's capabilities.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Super App and customer support is excellent, very quick turnaround on queries and super helpful. Easy to use also.

Using app

3 days

Total reviews

15

Average rating

4.9

5 / 5 Share

Sept. 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2020

Exceptional app for reporting and the customer service is even better. I would highly advise downloading.

Using app

3 months

Total reviews

3

Average rating

5.0