All reviews

Rating Breakdown

  • 5
    96% (1,053 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,033)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 3, 2020

I needed the app to create customized reports. I was surprised that they offer free customer service. The rep was very good and answered my questions and created the report I needed quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

amazing app! very very good costimer service and really advanced reports. very recommended to everyone.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This is the best app to use for generating reports. Their support team is also very kind and prompt with their responses. If you're using a different app to generate reports, you need to switch to Better Reports ASAP.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

I've contacted support for many apps in the past, and I've been especially pleased with the support for this app. They did the complex customization I requested and they did it perfectly! Thanks for the great support!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Better reports is the bridge I was looking for to reflect all the gaps that came with normal shopify reporting. Not only is it user friendly and accurate, but the team there is eager to help me create any reports I need help with.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

Quick response, solving a long standing reporting issue unique to my business model associated with the Zapiet app we use! Awesome! Now to solve the pdf export orientation and it'll be perfect!

Store

UMINONO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

No app can create the detailed reports the Better Reports can. Also, the customer service is fantastic!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

If it wasn’t for the Better Reports app we’d have ditched Shopify for another platform. This app makes it possible to get the financial reporting necessary to reconcile Shopify’s deposits in Quickbooks. Something that would otherwise not be possible. Also a big shout out to Kritesh from the Better Reports support team for providing excellent app customer support in a timely manner.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Loving this app! The reports are great and able to custom make to really get the data you are after. Kritesh was so helpful and helping me custom make the reports i was after and very responsive and quick to get back to me. Would highly recommend adding Better Reports to your Shopify site. Also the feature that you can schedule reports to run themselves and have them emailed to you for the start of the day is a function I'm looking forward to setting up will save so much time weekly.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Have just started using Better Reports and so far so great! I've been able to get detailed inventory reports with cost and retail (not available in other apps) as well as great sales reports. I've always argued these features should be part of Shopify but at least this app provides it. I wish it was a little cheaper but with the amount of time it will save me trying to create reports and harvest data it will be worth the $40/month. Also, the response has been very fast and helpful with creating custom reports and helping me schedule them. I'm very pleased with Better Reports!

Using app

4 days

Total reviews

7

Average rating

4.1

5 / 5 Share

July 21, 2020

After looking for a reporting solution for years we tried again, trial of this and that and this one actually works and the support was best ever received. Response in minutes not days. Worth it check it out. Saves us lots of time and manual mistakes we used to make doing data dumps and working in excell

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2020

This app helps us pull all the reports we need for bookkeeping and we are very happy with the app.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

July 15, 2020

This app is the most used and most helpful app on our store! Don't even think about running a Shopify store without it. Customer service is AMAZING - prompt, concise and very technical. Seriously, can't recommend this app enough.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2020

Great app and superb customer service! Analytics team is helpful and provide timely responses. Thanks BR!

Store

gorjana

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 8, 2020

Terrific app that takes the stock reporting capabilities of Shopify to a much higher level. Support is also fantastic.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2020

Their help with creating custom reports is amazing! Really wonderful customer service. The reports are just what we need. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

AMAZING. Fast and incredible Extremely accommodating and helpful. The customer service is superb. Highly recommend!! I have used Better Reports for years. The service of the business and the amazing people who do the work is incredible. Fast, intuitive, so responsive, and so understanding when I haven't thought things through fully and have to make design changes half way through This is an awesome App with incredible service. You won't be sorry to use it, I promise

Using app

Over 5 years

Total reviews

1

Average rating

5.0