All reviews

Rating Breakdown

  • 5
    96% (1,053 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,033)
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5 / 5 Share

May 15, 2020

There really is no other report app- if you have a large business don't waste your time checking them all- this is the one you want

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

May 12, 2020

Kritesh at Better Reports has been a great help in creating a range of custom reports to meet our very specific needs. The support has been outstanding and gratefully received, thank you.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

It's difficult to put into words how good the customer support is on this app and Kritesh in particular has been outstanding. Having tried another app and wasted 4 weeks of inaccurate reports and poor communication and interpretation of our needs from the other app developers, we chose BetterReports and could not be happier. It is a powerful app that has achieved things we were told were not possible by the other app developers. They are super-quick in replying and we've never had to clarify our requirements beyond the initial request - they've always got it spot on, first time. I cannot recommend it highly enough if you're looking for a reporting tool that meets complex needs and the very best in customer service response.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2020

とても簡単に使えます。 Shopify上の自分が必要なデータカラムをつなぎ合わせてCSVにするのが簡単にできます。 SQLが分からなくてもこのアプリがあれば必要なデータをわかりやすく表示させることができます。

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 7, 2020

the app is great and so is customer service. we would recommend to anyone looking to add a better reporting system !

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

Better Reports continues to be a vital app that we depend on for reporting. Support is always quick to respond with any questions.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2020

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

We need to prepare a report that selects only Drop-Ship items for a report to our fulfillment house. Better Reports does that well and allows us to filter out Cancelled and Archived orders too.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2020

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

Store

Votch

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2020

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 13, 2020

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick. If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field. Incredible app & Incredible customer service. Thanks again Kritesh

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2020

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

April 9, 2020

I wish I'd known about this app weeks ago as it would have made my business far more straight forward

Using app

30 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

Good support, flexible and reliable. Easy to communicate with. Looking forward to integrating this in to our store.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2020

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2020

The app is expensive, but so far it has created what I needed to run Royalty reports and the customer support has been great.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2020

Supportive and responsive customer service team! This is a great app for building any custom report that shopify cannot offer.

Using app

25 days

Total reviews

1

Average rating

5.0