BR ‑ Better Reports

the app is great and so is customer service. we would recommend to anyone looking to add a better reporting system !

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Better Reports continues to be a vital app that we depend on for reporting. Support is always quick to respond with any questions.

This is an invaluable app to run both ad hoc and regular reports. The customization is outstanding. Their customer support is attentive and answers complex questions about how to calculate different measures and dimensions. Couldn't do business without it!

This is the fourth store we have installed on - cannot count the hours we have saved. Great support from their team! Thanks!!

This was a timely and in-depth act of assistance to clarify a complicated change in the Shopify database and fix our report with minimal effort on our part. Very good work.

Great app, provides the additional insight and information easily - was exactly what we were after, highly recommend

This is the third site I have installed this app on and, somehow, it gets better and better each time. Customer service is unparalleled. There is no other app that gives you the flexibility and control in running your business the way YOU need to, versus the way Shopify capabilities allow. It is a game changer when it comes to using Shopify for non-traditional online sale use (such as restaurants and class-heavy educational groups). Thanks again, Clement and staff, for really going above and beyond to support businesses of all types and sizes!

First off, the reporting is hands down the best, most powerful option out there. Customization is so easy and quick. If you need something custom, you can message them. I needed something special and Kritesh in the matter of about 2 minutes had a custom field set up for me to pull my reporting / auto updating a special field. Incredible app & Incredible customer service. Thanks again Kritesh

Better reports has very robust reports available to help manage your business. However if the canned reports they have already created are not what you are looking for, their support team is amazing at creating custom reports to help you manage your site and business and you don't have to pay anything more for these customize reports.

I wish I'd known about this app weeks ago as it would have made my business far more straight forward

[as of 08/25/22] Claudia did an excellent job understanding my problem and replying promptly with an explanation! I especially appreciate her attention to detail, including relevant screenshots of the Shopify database. I have corresponded with the BR support team since 2020, and they have never ever disappointed me. Consistently outstanding support from the whole team, including Keanna, Rishika, Tiia, and Kritesh.

Good support, flexible and reliable. Easy to communicate with. Looking forward to integrating this in to our store.

App's customer service was amazingly quick and comprehensive Kritesh M. was my support person, gave me everything I needed in minutes for an important meeting with our owner,,, thank you

The app is expensive, but so far it has created what I needed to run Royalty reports and the customer support has been great.

Supportive and responsive customer service team! This is a great app for building any custom report that shopify cannot offer.

Amazing app and great customer service!! They were quickly able to create a custom report that will make us so much more efficient in preparing orders for daily pick-up and delivery.

Better Reports est une app extrêmement complète qui permet d'obtenir des export personnalisés et poussés utilisant toutes les datas stockées par Shopify. Cet outil est utile à tous les services de la société (comptabilité, logistique, marketing, dev,...) L'équipe support de Better Reports est à l'écoute et extrêmement réactive notamment concernant les besoins de personnalisation des exports. Je recommande totalement !

We have tried a few different Shopify report writers in the past, but they were all cumbersome and gave us questionable results. Better Reports is a great report writer for Shopify and GREAT Customer Service!

I worked with the support team to get a sales history by SKU & "units sold" which exactly what I wanted. This saved us from upgrading our Shopify subscription. I see many other reports that will help us. Additionally using the custom reports is awesome and the support for this is top-notch.