All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
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5 / 5 Share

July 23, 2025

Amazing and Ciara has built some fantastic reports for me. Nothing is too much trouble and she's gone above and beyond. Ciara is a credit to the company and the reporting software is amazing

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

July 19, 2025

Great if you need more detailed reports

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

Great software, very responsive customer support that created a custom report for me in no time !! Saved me a lot of hours figuring out. Highly recommend. Thanks to Farnaz !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Ciara is wonderful and is anlways available to help!

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 16, 2025

great service -quick and effective I described my complicated report and almost immediately it was in my email, made changes and there it was. My only complaint is its really complicated to do myself and the price $400 is really high when the competition is $50

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Using app

11 days

Total reviews

4

Average rating

4.5

5 / 5 Share

July 10, 2025

Awesome, so useful. Incredible support. 6 stars !

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2025

Claudia helped me to create some custom reports. She understood exactly what I needed and built them out perfectly and quickly. So the support is absolutely amazing and I double checked the reports and they are spot on as well. Thank you!

Using app

22 days

Total reviews

20

Average rating

4.2

5 / 5 Share

July 8, 2025

excellent

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Le support est très a l'écoute et est très réactif L'application est parfait pour des rapports personnalisés.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

The Better Reports team has been extremely helpful! The app can generate any report you could ever dream up and with the support teams help they can walk you through how to create any and all custom reports you want. I spent hours trying to figure out how to get Shopify to give me what I wanted and one email later to Better Reports it was done for me and it was exactly what I wanted!

Store

FEAST

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2025

Easy to use and fantastic customer service! Thank you Farnaz!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Truly opens up the reporting capabilities of Shopify. The canned reports are extensive and the custom reporting capabilities are endless. And their support team is outstanding. Their responses are quick, and they have been most helpful.

Store

ShopCGX

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Great product, very extensive functionality, wonderful customer support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Farnaz Mohseni made my report in record time! Same day! He just saved me 3 days of agony trying to figure it out myself! Awesome!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2025

The team is so quick to respond and incredibly helpful! In my 10 years of working as a buyer/merchant this is my favorite reporting system yet!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2025

Great app. Simple to set up. I was up and running in a few minutes and it has saved me loads of time with reporting and accounting.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

Better Reports immediately saved our company multiple hours every week! The team is great and helped us make custom reports quickly. Highly recommend!

Using app

About 1 year

Total reviews

7

Average rating

5.0