All reviews

Rating Breakdown

  • 5
    96% (1,054 ratings)
  • 4
    3% (36 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,032)
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5 / 5 Share

Aug. 13, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2025

The support is awesome and very timely.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

good !

Store

Laura

Using app

25 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 5, 2025

Amazing company to deal with makes our job so easy

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Had a great help experience from Claudia Aubin, who assisted me in adjusting metrics in a report.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 31, 2025

Thank you Ciara for your prompt reply and help

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

July 29, 2025

Wow, what a spectacular app that helped me immediately and with great detail.

Store

Mintii

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Great app to have a better analysis of my sales. Vey recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

There is nothing better (pun intended) than Better Reports for truly unlocking all the data from your Shopify store. Need to breakdown sales by payment gateway? Done. Need to create a customer segmented order over time report? Done. There is a learning curve, and only thing I'd think would help would be a glossary or faq of what Shopify calls different fields as it's not straight forward what Shopify calls things and how it relates here on Better Reports but otherwise their support is always willing to help :) I've used this on every Shopify store I've owned or managed to get data for marketing reports, for our finance team, for tax reconciliation, and more!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2025

In short: the app makes evaluating Shopify data much easier. There are lots of customizable templates to choose from, and if you need something special, the support team responds to your request extremely quickly. I highly recommend it!

Using app

6 months

Total reviews

11

Average rating

4.8

5 / 5 Share

July 24, 2025

Great app! Best support

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 23, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Amazing and Ciara has built some fantastic reports for me. Nothing is too much trouble and she's gone above and beyond. Ciara is a credit to the company and the reporting software is amazing

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2025

Phenomenal experience with better reports. We were in the midst of a Sales and Use Tax audit from the state and the auditors were requesting very specific reports that I was worried I wouldn't be able to produce due to Shopify's limited reporting options. I was so thankful to find Better Reports because they were able to create the exact reports I was needing for the audit. This helped tremendously and may have even saved me some money as well. The team is extremely responsive when I had questions as well. A true 10/10 experience.

Using app

About 1 month

Total reviews

4

Average rating

4.0

5 / 5 Share

July 19, 2025

Great if you need more detailed reports

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2025

Great software, very responsive customer support that created a custom report for me in no time !! Saved me a lot of hours figuring out. Highly recommend. Thanks to Farnaz !

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Ciara is wonderful and is anlways available to help!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 16, 2025

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

July 16, 2025

great service -quick and effective I described my complicated report and almost immediately it was in my email, made changes and there it was. My only complaint is its really complicated to do myself and the price $400 is really high when the competition is $50

Using app

About 20 hours

Total reviews

2

Average rating

5.0