All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

July 5, 2017

I can't recommend Better Reports enough. The app works perfectly and the customer service is absolutely fantastic. Clement made some customizations to the app to better meet our specific needs so we can generate a very specific report, saving us loads of administrative hours. Thank you!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2017

Better Reports has been amazing to work with. They were so quick to respond and set up a custom report for us right away. This is exactly what we have been looking for.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2017

Just getting started so I will post an update after I have made a few reports, but so far it is great. Downloaded all my stats easily and basic reports are excellent!

Using app

11 months

Total reviews

8

Average rating

4.6

5 / 5 Share

June 23, 2017

Great app for customized reports. Even better support, great response time. Hard to find good apps like this with the level of service. 10/10

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2017

everything i needed to get sales reporty by utm code. #1 app!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2017

Amazing App!!!!!!!!!!! Customer service is on point!!!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2017

Great App, great and super fast support, your requests get answered very quickly, so 5 Stars from our side! Keep the good support up!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2017

Can I rate it 10 stars? This, by far, is one of the most intuitive, robust apps I have every used in Shopify after developing four sites for various clients. While there are dozens of thoughtful, well designed, pre-made reports included, the real beauty of this product is the custom report function. I can't say enough about the flexibility and ease of use. All of the data is there, including original order-level line item data. Creating reports is as simple as drag and drop and you can create a variety of report types including matrix and charts. The customer service is unparalleled and when I identified a need, it was incorporated in the the app by the next day. His email said it had value for all his clients so he was happy to get it done quickly. Now that, is service. If you are concerned about the cost of the app I can tell you from experience it is far more powerful than the custom report function Shopify offers in its $299/mo version...so go for the lower version of Shopify and supplement it with this app...it is worth it! Great job Clement!

Using app

1 day

Total reviews

12

Average rating

5.0

5 / 5 Share

May 10, 2017

Developer was extremely responsive to questions and open to adding new features. Recommended !

Using app

8 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 6, 2017

I needed a special report made, and Clement did it for me. The software itself is amazing and in-depth, anybody looking to go beyond Google Analytics and Shopify stats should get this. I'm excited to experiment with a few hypothesis we have come up with thanks to Better Reports. Awesome!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2017

I truly can't say enough good things about Clement and his team. Not only were they extremely responsive and helpful, but they took our honest feedback and even incorporated our request into their app. This is outstanding. We requested a feature and just a few days later, they added it. Truly incredible support and friendly service. True professionals that care about customer service. I firmly recommend BetterReports as it has now become an essential part of our daily workflow and reporting system. Thank you!

Using app

11 days

Total reviews

16

Average rating

5.0

5 / 5 Share

April 25, 2017

Clement has been so helpful and responsive to our requests. He was able to have better reports ingest shopify's conversion data for our orders and create a custom report. Exactly what we needed! Definitely an A+ app, very happy to have stumbled across Better Reports!

Store

Bhbs

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2017

Wow, I reached out to [email protected] and reached Clement Gutel who said he would create my report himself with all of the info I needed in about 18hr. I was concerned because I needed a lot of variants so told him he could reach out to me via Skype (I believe he's based in Australia). He instantly began a chat with me on Skype and confirmed he would get everything to me by morning my time. Sure enough, when I woke up it was in my inbox NO FLAWS, all correct! I had one question though and he responded to me at 12:30AM his time... DEDICATED and AWESOME customer service!! Thank YOU, Clement and Better Reports :)

Using app

3 days

Total reviews

3

Average rating

5.0