All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
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5 / 5 Share

June 19, 2025

Great app & excellent customer support

Store

SVIBE

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

We've used the Better Reports app since 2021. It's great. Additionally, the BR customer service team has gone over and above each time we've had a special report request or app adjustment. They're a pleasure to work with every time.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2025

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2025

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2025

I've downloaded this app on all my Shopify stores/clients for two reasons - the flexibility, and the customer service. I always hear back on my inquiries same day and often with multiple solutions. Great tool!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Absolutely incredible! So helpful — I can’t say enough about how quick and responsive the team is when it comes to assisting with any and all reports. Truly top-notch support!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2025

very nice to work with, clear reports and always lightning fast support!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 27, 2025

Extremely helpful app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2025

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 26, 2025

Customer support is amazing. Love the app and features.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

This company is the best of the best. Response times are very fast. Everyone on staff is a delight. The custom reports they have done for our company have been a game changer. Highly recommend them. I have never been disappointed.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Claudia Audin is amazing! She was able to provide me with a report I could not figure out. I provided her with a bit of information and totally nailed it! Thank you, Claudia!

Using app

About 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 22, 2025

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 15, 2025

Store

Ready®

Using app

8 months

Total reviews

8

Average rating

4.6

5 / 5 Share

May 12, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

awesome support!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2025

Amazing app. Super fast and helpful customer service. Really detailed reporting that we rely on. Highly recommend.

Store

Raw Paw

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2025

The Response Time on Inquiries is Level 2 & Greatly Appreciated!! Great Company to Work With - Customer Service is Top Shelf A+

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2025

So far so good! great customer service!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2025

Using app

About 2 months

Total reviews

2

Average rating

5.0