All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2025

Very helpful app with great customer service!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Ciara Delaney was very helpful. She responded quickly and resolved my problem. Ciara also seems to be a very nice person.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2025

The team gives a thorough explanation and are willing to assist and educate. Excellent customer support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

Very responsive support from Claudia

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

The customer service has been especially good. They are really helpful about working with you to build out the reports you need.

Store

Durable

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 17, 2025

This is what I needed from Shopify in order to run my business more efficiently! Thank you Better Reports - appropriate name for sure!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2025

Very happy with Better Reports! It's much easier to use than Shopify's built-in reports, and it gives way more flexibility. The support team is also fantastic—super quick and helpful. It’s made analyzing my store’s data so much easier. Highly recommended!

Store

NAZROM

Using app

29 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 12, 2025

Great customer service!

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2025

Fabulous customer service with a great range or reports

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2025

I knew I needed more detailed reporting to help grow my Shopify store and decided to give Better Reports a try. They have a wide range of reports already available but when I reached out via support they were able to create 4 custom reports for me within a day. No hassle, no need to waste hours trying to figure out how to set it up myself. Amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Great work by the team, Got in and started working on day 1, Team were super helpful with support

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Great app and great support :-)

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

Better Reports has been a go-to reporting tool for us. The data points available to us are robust compared to Shopify's default analytics and reporting options. Their help desk is also quick, helpful, and friendly. Highly recommend this app for literally anyone who uses Shopify.

Store

carmico

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2025

I am very VERY excited to leave a wonderful rating for Better Apps because of Keanna Driedger and Claudia Aubin's help in making a much needed report! I worked with Claudia and then was passed to Keanna to get every single thing I needed - I love Better Reports and want to be sure that this great review is passed along!!!! I have been a year trying to get these wonderful and necessary reports - thank you!! Many thanks to Keanna and Claudia at Better Reports!!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Very powerful app, even more powerful support. We needed a custom report to help facilitate a new business process and Ciara was extremely helpful in setting up. Quick responses and knew exactly how to generate the report we were looking for. Everything was set up within a day. Amazing.

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

Ciara once again has been so helpful with all my questions navigating the many tools of Better Reports. thank you!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

March 18, 2025

Store

Pantree

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Fast support quick turnaround!

Using app

Over 1 year

Total reviews

8

Average rating

5.0