All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Jan. 31, 2024

Switched from another reporting app. They have a great variety of fields available to be reported on. Supported by an awesome, thoughtful, and timely customer service team to back it up. They allow you to build more complex and valuable reports.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful Also they could fix the load times of complex reports, especially for the amount we pay EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now

Using app

6 months

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 30, 2024

really easy experience using Better Reports. Especially since once I signed up all I had to do was send an email of what I wanted and a representative sent me the report I needed.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

I would absolutely recommend this to others as it has been a great experience thus far. The team also is very fast at responding and helping in any way possible!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Very powerful app to create the reports your business needs. Their support is very quick and helpful. A must have for any business in my opinion

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Get this app! You can configure reports any way you need to. And don't be worried about difficulty because they will help you the whole way. Their service team created 10+ automated reports that send daily, weekly, and monthly exactly as we need them, for 8 different stores! Their level of customer service is above and beyond. And even more impressive with how affordable the plugin is. Awesome app & company!!

Store

Maceoo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Fantastic app! Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

Keanna D helped me build a custom report in a matter of minutes. It's exactly what I needed for a complex project. Fantastic service. Thank you.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2024

The best App recommended by a Shopify advisor among others. You can see the valid support in action. This app is providing the reports we need and we should have in the first place. I needed help with a report that would display revenue with both USD and EU currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue the shop captures in multi-currency from all markets. Best support team and awesome app user experience, even for people who are not the stats guru. Very easy to use, and if you cannot use tit , they will create the reports for you.   Just ask what you need. The app saves me so much time creating my 4 quarterly reports needed to report my annual revenues from all sales channels and all payment gateways. It helps me  get an overview of the analytics of where the orders are coming from to be able to optimize the shop marketing strategy and target new markets. Shopify should acquire this app and make it available to all... KIMLUD.COM

Store

KIMLUD

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 17, 2024

Great Customer Service!!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

So far so good. Claudia has been an amazing help. Original Duckhead

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

perfect service!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Very useful reporting capabilities. Their customer service is always excellent and willing to help build custom reports that suit my needs.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

It's amazing being able to gather reports on any form of data we need from our store. It's allowing us to take a closer look at our customer behaviour and product variants.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 14, 2023

Goes above and beyond Shopify's standard reporting. Customer support does an amazing job of helping setup custom reports when needed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Really great reporting tool and the customer service is second to none.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 13, 2023

Super helpful and very patient!

Store

SHEFIT

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Very powerful reporting app. I can get way better data out of this than I can out of Shopify's reporting system. The support team is fantastic too. They can walk you through what to do, or make custom reports for you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0