All reviews

Rating Breakdown

  • 5
    96% (1,049 ratings)
  • 4
    3% (35 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 94% (1,029)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 5, 2025

I love this App, and the customer service is outstanding!!

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Amazing service. Custom report in 30min!

Store

2XU

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Very helpful and wonderful customer service!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 23, 2025

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs. Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable. Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!

Using app

2 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Jan. 20, 2025

Great functionality, great support.

Store

SIDANG

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

very attentive!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify. The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

Really nice to have a pro (Claudia and Ciara -- two pros!) develop the report i need!! -- THANKS

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Amazing App and even better support team!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs. They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2025

Great and fast support. Thanks Ciara for your help.

Using app

20 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Store

SLCKR

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 7, 2025

Responsive and helpful staff. Five stars!!!

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

They created an awesome custom report for my store that allowed us to pack so much more evisiently our products!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

Simply the best app we have purchased to help us display our Shopify Online Store data. Great customer service! They had our report layout done in minutes and we were on our way! We highly recommend Better Reports to all of our Shopify friends! Chief Rob Herrington Wintersville Fire & Rescue Wintersville, Ohio

Using app

About 1 month

Total reviews

1

Average rating

5.0