All reviews

Rating Breakdown

  • 5
    96% (1,073 ratings)
  • 4
    3% (37 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Dec. 8, 2023

Legitimately the best app that exists for the Shopify ecosystem. Incredibly powerful reporting that makes it simple for any business user to access the data they need, and support that is absolutely top notch. This week alone, Better Reports helped us craft custom reporting that will a) save hours every week and b) inform everything from online merchandising to product roadmap.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

I really like this application in terms of reporting! And their support works at the highest level, they always helped me if I had any questions. Thank you)

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

After trying so many apps - I found one that fits all of my business needs and the support I was given to create a custom report was amazing!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Has WAY more data reporting functionality than default Shopify reports. As well, tons of customization and the best yet - need something, ask support and they'll work with you to get what you need. I had several requests for custom data and they had my reports up and running in about 20-30 minutes. Bravo...what all support SHOULD be.

Using app

26 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 23, 2023

Quick, helpful, and resolved my issue with a breeze. Five stars!

Store

Hyperli

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

I love this app! It can get a little complicated BUT any time you hit a snag just hit up their support and you’ll have an answer in 24hrs. You can get really deep in the weeds (in a good way) with this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

super helpful!!!

Store

TENET

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The Better Reports team is amazing! Special thank you's to Claudia, Keanna, Kritesh and Rishika who are always so very helpful!! Thank you for all of your support.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Great app, amazing customer service, Rishi was awesome!

Store

TentBox

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Great App with a great support... answered my questions to get the best report layout and columns with clarifying the issues we had... thanks a lot Claudia!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Using app

21 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Using app

About 22 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 2, 2023

Brilliant and easy to use app which has all of the reporting functions we need for our business in an easy to use format. The customer service is gold standard! Can't rate the team high enough : ) Totally recommend. Thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2024

The ability to ask for customized reports has been extremely useful to us. Their response is very fast.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

I use this app daily, best app out there & best customer service for analyzing your data! Highly recommend to anyone with a Shopify store!

Using app

About 2 months

Total reviews

2

Average rating

5.0