BigBuy ‑ Dropshipping carriers
Synchronise the cost of BigBuy's transport companies
Rating
1.3
feedback
16
chart
#2,568
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
44%
-
Less than a year
44%
-
More than a year
19%
Reviews Summary
The reviews for the Shopify App are predominantly negative, with users expressing frustration over various aspects of the app and its services. Common themes include poor customer support, high prices, slow shipping, lack of product availability, and issues with product descriptions and images. Users have highlighted problems such as delayed responses to tickets, lack of assistance, high costs for subscription and services, out-of-stock items, and difficulties in competing due to pricing and shipping policies. Overall, the app seems to have significant drawbacks that hinder users' experience and business operations.
Highlights
Review RSS Feed
All reviews
June 12, 2025
Buon pomeriggio, dopo l’ennesimo problema riscontrato mi vedo costretta a scrivere qui vista la TOTALE ASSENZA DI ASSISTENZA E LA TOTALE MANCANZA DI PROFESSIONALITA' ho un ticket aperto da quasi una settimana e nessuna risoluzione!!! Inoltre avete chiuso anche il canale telefonico!!! PRETENDO risposte chiare su: Trasmissione ordini automatica e funzionamento reale Gestione della “Shop Location” Tempistiche di invio del tracking Motivo della mancata assistenza Alla luce dei costi sostenuti per abbonamento, app e connettore, pretendo un supporto immediato e soluzioni concrete. Il mio shop è fermo a causa vostra. In attesa urgente di riscontro.
June 2, 2025
Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.
May 19, 2025
Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems. You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free. There own webpage is slow and buggy, very annoying to use. Not user friendly. Do not recomend!!!
Hello Geeky, We’re truly sorry to hear that your experience did not meet your expectations. At BigBuy, we are actively working to improve both our service and platform. We now also offer the option to customize your descriptions. If you’d like to take advantage of this feature or share more details about the issues you encountered, please don’t hesitate to reach out to our Customer Care team through the contact area on our website. We’d be happy to assist you and find a solution. We appreciate your feedback, as it helps us continue to improve. Best regards,
May 9, 2025
No serious supplier. A stock level of average 16%, 84% OUT OF STOCK for months now. No communication, only vague promises that they are working on a new system. This is absolutely not a serious partner to work with on a dropping shipping basis. We had to stop all our marketing efforts because of their lack of supply. So no sales anymore from our side. We are looking for another supplier. Would be good when Shopify request better performance from BigBuy. Roland Verhagen CEO FLAYNEshop
Hello Flayneshop, We’re sorry for the inconvenience caused by stock issues. We understand how this has impacted your business, and we truly regret it. We’re currently improving our stock synchronization system to ensure better availability and accuracy. These changes are underway, and we appreciate your patience during this process. Thank you for your feedback — it helps us improve. Kind regards,
April 19, 2025
Bigbuy est une arnaque ! Ne travaillez pas avec eux ! C'est pas une entreprise sérieuse ! MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...
Bonjour, Nous sommes désolés que votre expérience n'ait pas été satisfaisante. Chez BigBuy, nous nous efforçons d'offrir un service de qualité et nous sommes désolés de ne pas avoir répondu à vos attentes. De plus la connexion avec Shopify est l'une des plus faciles et accessible, si vous avez besoin d'aide n'hésitez pas à nous contacter.
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