BigBuy ‑ Dropshipping carriers
Synchronise the cost of BigBuy's transport companies
Rating
1.2
feedback
20
chart
#2,068
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
40%
-
Less than a year
40%
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More than a year
15%
Reviews Summary
The reviews for the Shopify App are overwhelmingly negative, with users expressing frustration over issues such as synchronization problems, high prices, poor customer service, and lack of functionality. Many users reported difficulties with the MIP synchronization, incorrect pricing, unresponsive customer service, and challenges with product categories. Some users mentioned problems with refunds, slow response times, and overall dissatisfaction with the app's performance. On the positive side, a few users appreciated the support team's help and found the app to be useful.
Highlights
Review RSS Feed
All reviews
Jan. 8, 2026
the worst service that can only be found. orders can be collected about 4 days. Support just terrible they just ignore or say that is not available, but on the site they have. In no case do not cooperate with them only waste money and customers
Dec. 17, 2025
This is the most Horrible service i ever had in my life i think this company need to be closed and sued ... I am almost 1 year with this service and yet the MIP sinchronization is not working half of the products on the shop is showing as excluded the margins are not correct showing price on my shop much higher than i set it up i constantly need to fix everything manually ... Sorry but i payed for automation service not for manual work ... Customer service gives the AI generated replies ... and never solve the problem the CDON connector which cost me 1000 euros per year never was activated becouse i was not approved with a CDON market place application is still pending and customer service there is not responsive .. How the company can sell the marketplace connectors for this price knowing that the applications can be not approved ????? its a crime to sell something like this without informing the person that the marketplace approval is not guaranteed ... . the Market place can reject your application so what u paid money for???? its impossible to use the connector without the Marketplace approval and the Big Buy does it and charging thousands of Euros for that ....i think this is a CRIME all this people need to go to gail . I Requested for FULL refund and i will take a Legal actions against this company .
Oct. 7, 2025
Worst app out there. Stay away and save yourself the trouble of even trying to figure it out. Just read the other reviews. I pray for this company to go out of business. It´s absolutley terrible. Support is awful an you can only talk to a bot. The categories doesnt work in Shopify, and they will import over 300 categories with 0 products in them. If you try to delete them, they will appear in your store the next day. Dont even think about changing anything on the products, the changes will be undone the next day. Biggest waste of my time.
Sept. 19, 2025
Exceptionally bad company. We've been waiting for a refund on a canceled test order for three weeks and despite multiple interactions with so-called customer service and ditto promises to make amends, the funds have yet to be returned. Advice: don't do business with BigBuy.
Sept. 2, 2025
This is a very bad wholesale supplier. When you contact the customer service center, you always get reverted to square one. I would not recommend dealing with them. Also, many of the steps in the orientation courses are not implemented. And many other problems.
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