BigBuy ‑ Dropshipping carriers for Shopify

BigBuy ‑ Dropshipping carriers

Synchronise the cost of BigBuy's transport companies

Rating

1.1

feedback

20

Reviews

chart

#2,708

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    0%
  • Less than a month
    35%
  • Less than a year
    45%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over high subscription costs, lack of product availability, slow order processing, poor customer service, and issues with synchronization and automation. Many users feel that the app is not user-friendly, the support is inadequate, and the pricing is not competitive. Some users have also raised concerns about slow shipping, bad product descriptions, and difficulties in making changes to their store. Despite a few positive comments about support and the app's functionality, the majority of reviews highlight significant problems and dissatisfaction with the app and the company.

Highlights

High subscription costs and lack of product availability
Poor customer service and slow order processing
Issues with synchronization and automation
User-unfriendly interface and inadequate support
Slow shipping and bad product descriptions

Rating Breakdown

  • 5
    5% (1 ratings)
  • 4
    0% (0 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    90% (18 ratings)

Reviews with Text

  • 100% (20)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Feb. 26, 2026

nul impossible de utiliser sans un abonnement superieur de 33$ il faut le double en plus dans le site il ya presque plus rien comme produit tout est en rupture. vraiment arnaque votre systéme de faire payé les vendeurs chere. pour avoir rien...

Using app

1 minute

Total reviews

4

Average rating

2.0

1 / 5 Share

Jan. 8, 2026

the worst service that can only be found. orders can be collected about 4 days. Support just terrible they just ignore or say that is not available, but on the site they have. In no case do not cooperate with them only waste money and customers

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 17, 2025

This is the most Horrible service i ever had in my life i think this company need to be closed and sued ... I am almost 1 year with this service and yet the MIP sinchronization is not working half of the products on the shop is showing as excluded the margins are not correct showing price on my shop much higher than i set it up i constantly need to fix everything manually ... Sorry but i payed for automation service not for manual work ... Customer service gives the AI generated replies ... and never solve the problem the CDON connector which cost me 1000 euros per year never was activated becouse i was not approved with a CDON market place application is still pending and customer service there is not responsive .. How the company can sell the marketplace connectors for this price knowing that the applications can be not approved ????? its a crime to sell something like this without informing the person that the marketplace approval is not guaranteed ... . the Market place can reject your application so what u paid money for???? its impossible to use the connector without the Marketplace approval and the Big Buy does it and charging thousands of Euros for that ....i think this is a CRIME all this people need to go to gail . I Requested for FULL refund and i will take a Legal actions against this company .

Using app

9 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Nov. 19, 2025

Terrible app. Don't waste your money or your nerves.

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 7, 2025

Worst app out there. Stay away and save yourself the trouble of even trying to figure it out. Just read the other reviews. I pray for this company to go out of business. It´s absolutley terrible. Support is awful an you can only talk to a bot. The categories doesnt work in Shopify, and they will import over 300 categories with 0 products in them. If you try to delete them, they will appear in your store the next day. Dont even think about changing anything on the products, the changes will be undone the next day. Biggest waste of my time.

Store

Yoilea

Using app

13 days

Total reviews

1

Average rating

1.0

All reviews

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