BigBuy ‑ Dropshipping carriers
Synchronise the cost of BigBuy's transport companies
Rating
1.3
feedback
14
chart
#2,144
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
43%
-
Less than a year
36%
-
More than a year
21%
Reviews Summary
The reviews for the BigBuy Shopify App are predominantly negative, highlighting issues with customer service, synchronization problems, high prices, and poor communication. Customers have expressed frustration with delays in refunds, out-of-stock items, expensive shipping costs, and lack of support. Some users mentioned difficulties in connecting their stores and dissatisfaction with the Multi-Channel Integration Platform. On the positive side, a few users appreciated the good support received from the team and the ability to synchronize products with Shopify. However, the negative feedback outweighs the positive experiences, indicating significant room for improvement in various aspects of the app and service provided by BigBuy.
Highlights
Review RSS Feed
All reviews
Sept. 19, 2025
Exceptionally bad company. We've been waiting for a refund on a canceled test order for three weeks and despite multiple interactions with so-called customer service and ditto promises to make amends, the funds have yet to be returned. Advice: don't do business with BigBuy.
Sept. 2, 2025
This is a very bad wholesale supplier. When you contact the customer service center, you always get reverted to square one. I would not recommend dealing with them. Also, many of the steps in the orientation courses are not implemented. And many other problems.
June 2, 2025
Der Connector funktioniert nicht so wie er ursprünglich sollte. Auch wird dieser nicht mehr überarbeitet.
May 19, 2025
Descripions, names, picture quality is just bad. Support is pointless and not helpful. Prices mostly same as any other electronics shop. Lot of problems. You pay monthly almost 100€ for what ? Nothing that other suppliers wount give you free. There own webpage is slow and buggy, very annoying to use. Not user friendly. Do not recomend!!!
Hello Geeky, We’re truly sorry to hear that your experience did not meet your expectations. At BigBuy, we are actively working to improve both our service and platform. We now also offer the option to customize your descriptions. If you’d like to take advantage of this feature or share more details about the issues you encountered, please don’t hesitate to reach out to our Customer Care team through the contact area on our website. We’d be happy to assist you and find a solution. We appreciate your feedback, as it helps us continue to improve. Best regards,
April 19, 2025
Bigbuy est une arnaque ! Ne travaillez pas avec eux ! C'est pas une entreprise sérieuse ! MODIF: Et une reponse qui ne reponds absolument pas ! Ca prouve que l'humain a été remplacé par l'IA...
Bonjour, Nous sommes désolés que votre expérience n'ait pas été satisfaisante. Chez BigBuy, nous nous efforçons d'offrir un service de qualité et nous sommes désolés de ne pas avoir répondu à vos attentes. De plus la connexion avec Shopify est l'une des plus faciles et accessible, si vous avez besoin d'aide n'hésitez pas à nous contacter.
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