BigBuy ‑ Dropshipping carriers
Synchronise the cost of BigBuy's transport companies
Rating
2.5
feedback
49
chart
#1,645
All reviews
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Nov. 3, 2022
Scam Warning!!! I have submitted a complaint report to google to shut down BigBuy's advertisement from their search engine and now I request Shopify to remove this app from their app store. Dear innocent users be aware that BigBuy is a Scam. I lost almost a thousand euros on BigBuy for nothing. They know very well after testing their app nobody is going to purchase it. That's why they don't offer a test version, instead, you have to purchase the connector first of all and pay for a monthly subscription to use their app. Please be careful and read the reviews here and as well as on google before you buy this app. 99% are complaining about this Scam.
Dear Wolf, Thank you for your review. Our app is working, and many users are able to synchronize their shop, and in your case, the app now is working correctly as we can see that you have connected and already received orders. We kindly remind you that we are available for support and hope you can change the review with the new updates. We remain at your disposal. BigBuy Team
Sept. 28, 2022
Spent time reading info and watching videos on their website and contacted them and read the links they sent me and at the end they don't have a trial period for their service!! You have to pay them 219€ once and at least 69€ every month!!! It doesn't sound normal here. Without knowing the quality of service, cost of shipping and delivery time +++++ ,You have to pay them 288€ and you can never return it if you are not satisfied with the service.. I will never do that.
Dear Olav, Thank you for your review. If you have any doubt on how our software works, we are more than happy to help you and answer any question about. Just visit our website and go to the contact area: https://www.bigbuy.eu/en/contact For the moment, we do not offer any trial service, but we can help you understand and configure it. We remain at your disposal. Best regards, BigBuy
Aug. 1, 2022
Ich hab mir das e-commerce angebot gekauft und versuche nun die App mit meinem Shopify Account zu verbinden, was anscheinend nicht funktioniert, da ich Shopify dafür jährlich haben muss, obwohl ich das Angebot bereits gekauft habe.
Dear Solarios, Thank you for your review. We are here to help you: 1) The app works with any Shopify plan. With monthly plan, you can synchronize everything, except the carriers' shipping rate. 2) If you have Yearly Plan, but you cannot activate the carriers' shipping rate, please contact Shopify Support and ask them to activate it for your shop. You can ready more information on this page: https://help.shopify.com/de/manual/shipping/setting-up-and-managing-your-shipping/enabling-shipping-carriers We kindly remind you that the app is working correctly for the rest of the users and it has no issues. ------ On the other side, whenever you need support, you are free to contact us on our website ticket area -> https://www.bigbuy.eu/de/contact ---- Lastly, please consider updating the review if we solved your doubt and you finally synchronized correctly your shop. We remain at your disposal. Best regards, Tech Support Department BigBuy
Aug. 2, 2021
This could be good but it alway lose the connection. Than i can't reconnected it alwasy say no connection and not the right plan
Hello JS PC Shop! With the new version you should not have any connection problem, if you have any error please contact our customer service through [email protected] so that they can solve it as soon as possible. Best regards, The BigBuy team
May 10, 2021
Hello I have archived everything, the message keeps coming. without shipping to the destination ???? Good day We have major problems with your app, customers can no longer order from us. Wrong shipping providers are displayed that have not been activated by us. some items cannot be ordered because the app reports the message at the checkout. Shipping in Switzerland is not possible. May 10th to date no response from support, this is Bigbuy worst customer service, we will report the case to Shopify.
Hello Elektromaster.shop The problem you have had is that you have deactivated too many carriers and some areas have not any carrier available. We always recommend excluding as few carriers as possible because there is that existing risk. If you have any questions please do not hesitate to contact us at [email protected] for a quick response. Thanks