All reviews

Rating Breakdown

  • 5
    35% (16 ratings)
  • 4
    4% (2 ratings)
  • 3
    9% (4 ratings)
  • 2
    2% (1 ratings)
  • 1
    50% (23 ratings)
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1 / 5 Share

Aug. 2, 2021

This could be good but it alway lose the connection. Than i can't reconnected it alwasy say no connection and not the right plan

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello JS PC Shop! With the new version you should not have any connection problem, if you have any error please contact our customer service through [email protected] so that they can solve it as soon as possible. Best regards, The BigBuy team

5 / 5 Share

June 13, 2021

BigBuy is one of the best app I would recommend to dropshippers. I have just joined a few weeks but I like their timely management of orders. They also have great products

Using app

13 days

Total reviews

35

Average rating

5.0

Developer Reply

Thank you for your comment, Eurekaonline! We are happy to read that you are satisfied with our services. Best regards, The BigBuy team

4 / 5 Share

May 30, 2021

Retailviking From Denmark Hello BigBuy Support Team, While setting up our online store, we have installed your (BigBuy - Dropshipping carrier) App to get BigBuy shipping costs on our Shopify store. But the problem is , BigBuy carrier app gives us these shipping prices in Euros but we need shipping costs in Danish krones. Could you guys please guide us, How we can get these shipping prices in Danish krones? Regards,

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello! Thanks for your review. This App does not have the functionality to offer the price in different currencies, please contact [email protected] and they will help you to find a solution as soon as possible. Best regards!

1 / 5 Share

May 10, 2021

Hello I have archived everything, the message keeps coming. without shipping to the destination ???? Good day We have major problems with your app, customers can no longer order from us. Wrong shipping providers are displayed that have not been activated by us. some items cannot be ordered because the app reports the message at the checkout. Shipping in Switzerland is not possible. May 10th to date no response from support, this is Bigbuy worst customer service, we will report the case to Shopify.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello Elektromaster.shop The problem you have had is that you have deactivated too many carriers and some areas have not any carrier available. We always recommend excluding as few carriers as possible because there is that existing risk. If you have any questions please do not hesitate to contact us at [email protected] for a quick response. Thanks

3 / 5 Share

April 26, 2021

Internal server error 500 for a few days. Please fix the app so I can continue selling and please add all shipping alternativs too!

Using app

About 1 month

Total reviews

4

Average rating

4.5

Developer Reply

Hi Flashbuy, We're sorry to hear about the problem you've had, there was a momentary server downtime. It is now back up and running again, so you will be able to access the site without any problems. Kind regards

5 / 5 Share

Jan. 22, 2021

This is a fantastic app and its spot on, well done. It works flawlessly. Customer service is always great and on time. Thank you.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! Is a pleasure to read comments like this one. Best regards.