BigBuy ‑ Dropshipping carriers
Synchronise the cost of BigBuy's transport companies
Rating
2.5
feedback
49
chart
#1,645
All reviews
Rating Breakdown
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July 30, 2022
Its a pity that the carrier names and shipping estimates cannot be translated. This makes the checkout look unprofessional/untrustworthy on non-english websites. Other than that, the app is working fine so far.
Dear Partner, Thank you for leaving a comment for us, here is BigBuy tech support team! 1) On one side, take in account that our App does not need for any update of plan to be used. If you are a BigBuy customer, you can use even with Shopify monthly basic plan. 2) On the other side, the warning refers to the automatic calculation of carrier by an external app, you will need to contact Shopify support and ask to activate that option for you. 3) Lastly, please contact us from the following link and we will help you -> https://www.bigbuy.eu/en/contact#tabpanel3 We are at your disposal on our contact area, via chat, via whatsapp and on the phone whenever you need support. Hope to talk with you soon, have a great day! Tech Support Team BigBuy
May 31, 2022
Hi great app but when i try to install it on my shopify and select the the different shipping companies it starts getting strange.. all my prices should be in DKK (danish kroner ) but somehow the price dont change from the Euro price. so for an example, normally it is 8 Euro but when i want to change it to DKK it still says 8 but now in DKK and that is like 1 Euro. but it is still charge the customer 8 EURO ?? can anybody help me ? tried to write Bigbuy without any luck..
Dear Partner, thank you for leaving a comment for us :) Here is BigBuy tech support team! We actually have received a ticket from you and answered to help you, but never got your answer back. Please contact us again from the following link and we will help you setting up the price conversion rate -> https://www.bigbuy.eu/en/contact#tabpanel3 We will also try to write you again and see if you receive our email this time! Hope to talk with you soon, have a great day! Tech Support Team BigBuy
Feb. 2, 2022
The app works exactly as expected. Instant syncing ready for Bigbuy products. After installing the application, you need to contact the Shopify support team and they need to activate the application.
Dear Gullebica! Thank you for your feedback. We are glad to read your comment, we will share it with the rest of the team :) Always feel free to contact us for any doubt or enquiry. Best regards, Support Department www.bigbuy.eu
Aug. 2, 2021
This could be good but it alway lose the connection. Than i can't reconnected it alwasy say no connection and not the right plan
Hello JS PC Shop! With the new version you should not have any connection problem, if you have any error please contact our customer service through [email protected] so that they can solve it as soon as possible. Best regards, The BigBuy team
June 13, 2021
BigBuy is one of the best app I would recommend to dropshippers. I have just joined a few weeks but I like their timely management of orders. They also have great products
Thank you for your comment, Eurekaonline! We are happy to read that you are satisfied with our services. Best regards, The BigBuy team
May 30, 2021
Retailviking From Denmark Hello BigBuy Support Team, While setting up our online store, we have installed your (BigBuy - Dropshipping carrier) App to get BigBuy shipping costs on our Shopify store. But the problem is , BigBuy carrier app gives us these shipping prices in Euros but we need shipping costs in Danish krones. Could you guys please guide us, How we can get these shipping prices in Danish krones? Regards,
Hello! Thanks for your review. This App does not have the functionality to offer the price in different currencies, please contact [email protected] and they will help you to find a solution as soon as possible. Best regards!
May 10, 2021
Hello I have archived everything, the message keeps coming. without shipping to the destination ???? Good day We have major problems with your app, customers can no longer order from us. Wrong shipping providers are displayed that have not been activated by us. some items cannot be ordered because the app reports the message at the checkout. Shipping in Switzerland is not possible. May 10th to date no response from support, this is Bigbuy worst customer service, we will report the case to Shopify.
Hello Elektromaster.shop The problem you have had is that you have deactivated too many carriers and some areas have not any carrier available. We always recommend excluding as few carriers as possible because there is that existing risk. If you have any questions please do not hesitate to contact us at [email protected] for a quick response. Thanks
April 26, 2021
Internal server error 500 for a few days. Please fix the app so I can continue selling and please add all shipping alternativs too!
Hi Flashbuy, We're sorry to hear about the problem you've had, there was a momentary server downtime. It is now back up and running again, so you will be able to access the site without any problems. Kind regards
Jan. 22, 2021
This is a fantastic app and its spot on, well done. It works flawlessly. Customer service is always great and on time. Thank you.
Thank you for your review! Is a pleasure to read comments like this one. Best regards.