BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.8
feedback
71
chart
#4,032
All reviews
Rating Breakdown
Nov. 15, 2024
This app has exceeded my expectations in every way! It’s super user-friendly, intuitive, and packed with features that make my tasks so much easier. I especially love how reliable and efficient it is — no glitches or crashes. The customer success manager Akansh is also fantastic and very responsive. Highly recommend this app to anyone looking for a seamless and enjoyable experience! Keep up the great work!
Nov. 11, 2024
One of the most interactive, easy-to-use and analytically accurate retention marketing apps we've used so far. BIK has been impressive for us automating a majority of customer responses intuitively thereby streamlining our customer support workload by a mile. Besides, great deal of fine-tuning options available to create, track and optimize automated messaging and campaigns here. Would surely recommend!
Nov. 4, 2024
BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms.
Sept. 30, 2024
The platform has an easy to use interface that makes navigation simple. Its robust analytics provide valuable insights to track our performance. The support team is fantastic, always ready to help us optimize features and explore different use cases. We've successfully utilized email, SMS, and WhatsApp, and their unique cohort targeting for retention has been impressive.
Sept. 27, 2024
We are using this app from last 6 month and there is no issue while using it. Execellent tech team support 24*7 and Inbuild journeys for whatsapp, email and sms are amazing. Any brands can go live in short peroid of time with BIK support.
Sept. 16, 2024
BIK excels in functionality and adaptability, offering seamless customization to meet diverse requirements. With robust API integrations, it streamline operations far more efficiently. The platform simplifies all my tasks within one comprehensive space, with drag-and-drop functionality and effortless customer segmentation, eliminating the complexities of database management. This efficiency makes conducting multiple analyses straightforward and effective. The team is diligent in addressing queries and consistently enhancing the platform based on feedback. A special acknowledgment to Rajat Vaishnav, Vidushi, and their team for their consistent support. Their professionalism and proactive approach ensure smooth collaboration and timely issue resolution, always exceeding expectations.
Sept. 13, 2024
It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process.
Sept. 10, 2024
BIK has revolutionized our customer engagement by integrating seamlessly with WhatsApp, SMS, Instagram, and more. The easy-to-use automation tools and unified dashboard simplify our marketing efforts, while detailed analytics help optimize campaigns. BIK has made multi-channel communication efficient, and Rajat Vaishnav & his support team is always helpful. A must-have for improving customer retention!
Sept. 4, 2024
Amazing App, even more amazing team !!!! Would suggest to try this app, we are sure you wont be disappointed. Thanks Rajat Vaishnav and whole team. You guys rock.
Aug. 29, 2024
Bik is a one-stop solution for all your marketing needs, integrating seamlessly with WhatsApp, Instagram, emails, Facebook, and Messenger. It offers customizable templates, automation, and detailed analytics, making it perfect for personalized, multi-channel engagement. With smooth CRM integration and an intuitive interface, Bik has boosted our efficiency and customer interaction across platforms.
Aug. 29, 2024
The BIK app's usability is outstanding, reflecting the thorough and detailed work put into its development. The journey-building process is intuitive, allowing us to create and launch customer journeys with ease. The optimization features have significantly boosted our revenue, proving the app’s value. What sets BIK apart is the amazing team support. The fortnightly calls have been instrumental in optimizing our strategy without overwhelming our end users. A special shoutout to their support team like Rajat, Sudarshan, Vidushi, and Krishna for being incredibly prompt and helpful—always just one ping away from a solution. Highly recommended!
Aug. 28, 2024
The support from BIK has been outstanding throughout our onboarding and setup process. The team is highly responsive to any issues and consistently delivers on creating tailored journeys to meet our specific needs.
Aug. 23, 2024
Setting this up and using this has been easy, the customer success team has helped through out the process. We have seen our retention rates improve. Good tool!
Aug. 23, 2024
BIK is an ultimate marketing solution across all channels like whatsApp, instagram, emails and SMS. The portal itself is very user friendly and easy to understand the work on. The team is highly supportive and is quick to response to all our queries. Overall our experience with BIK has been very good.
Aug. 20, 2024
The platform is super easy to use, which made the transition smooth for our team. It’s packed with great features that help us manage our customer relationships more efficiently and keep everything running smoothly. Akansh has been incredibly helpful, always ready with solutions and advice tailored to our needs. His support has been a big part of why we’re getting so much out of the platform.
Aug. 12, 2024
BIK seamlessly integrates with WhatsApp, text, and every channel, making it easy to reach our audience across multiple platforms. The user-friendly interface and powerful features allow us to create, monitor, and optimize our campaigns with ease. Highly recommended!
Aug. 8, 2024
One of the best 360 degree solution. Highlight is their support team - Rajat, Vidushi and team are always spot on from the time of onboarding to optimisation. We are able to do almost everything via this app be it retention, remarketing or acquisition. This is the only solution you need if you are into D2C space.
Aug. 2, 2024
It's the one-stop solution that integrates seamlessly with SMS, WhatsApp, Instagram, emails, Facebook, and Messenger. BIK excels at handling marketing across these channels, ensuring a smooth and efficient process. Their unified helpdesk simplifies addressing client queries by consolidating all channels into a single, easy-to-use dashboard. Plus, their team is always open and ready to assist you every step of the way. BIK truly makes marketing a breeze!
June 19, 2024
BIK is an excellent UI application for managing customer requirements and facilitating seamless communication. However, it may be cost-prohibitive for small businesses. Throughout our journey, the support team has been highly responsive and proactive.
June 19, 2024
It's truly an all-in-one platform that brings together everything you need in one place. The layout is clean and well-organized, ensuring that even new users can find what they need without any confusion. Moreover, the app's functionality is impressive.