BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.9
feedback
129
chart
#3,650
All reviews
Review RSS Feed
Aug. 22, 2025
Really Great Experience with Bik Support: really excellent Features: Almost very Optimized and Customer Experience Friendly
Aug. 22, 2025
Exactly what i needed. This is an all suite solution. The support team is amazing.
Aug. 8, 2025
Ved helped in sorting out issues very patiently. Really happy with the platform after this. Journey creation is straight forward and if there is any issue the team is right there on Whatsapp to help you. Great product and amazing customer support.
Aug. 8, 2025
Absolutely love BIK! My repeat purchases have shot up since I started using it. It's super simple to use and has been a huge win for my Shopify store. So glad I found it!
Aug. 7, 2025
After onboarding with BIK, we can confidently say it’s one of the Best AI chatbot on Shopify we've used for customer engagement. The interface is intuitive, packed with powerful features that streamline outreach across various channels. It is by far the Best AI chatbot on WhatsApp & Instagram. A special shoutout to Rishab for his incredible support during one of our biggest campaigns, his expertise with BIK’s advanced functionalities truly elevated our strategy.
Aug. 7, 2025
BIK has advanced our website, and truly, their team gives the best support! Their team has simplified marketing for us greatly!
Aug. 6, 2025
We've been using BIK.ai and honestly, it's been great so far! The platform is super user-friendly and has really helped us improve how we connect with our customers. A big thank you to Nishant, our account manager he's been super supportive, helped us get everything set up the right way, and is always there when we need anything. The support team is also quick and easy to reach. Really happy with the experience and looking forward to doing more with BIK!
Aug. 5, 2025
Excellent app with good support. Ved is always quick to resolve any issues and provides timely assistance. Perfect for growing our business on WhatsApp and Instagram . Highly recommend it for any D2C brand!
July 30, 2025
We've been using BIK for a year now and can say it is one of the best omnichannel tools to reach out to your customers. Easy to use with multiple features. Big thanks to Rishab for his support during our major campaign, especially with all the BIK advanced tools - made a world of difference. Entire team's responsiveness and guidance helped us a lot in understanding the world of Meta and Google. Onwards and upwards
July 25, 2025
The UI of BIK is very smooth to use and most importantly the customer support team is very responsive and supportive.
July 24, 2025
BIK is a super comprehensive offering for all our D2C needs. Rishabh was a huge help in our onboarding and had very creative suggestions for our journeys. Highly recommend!
July 21, 2025
User-friendly platform that makes it easy to manage campaigns and communication. The interface is clean and intuitive, even for beginners. What truly stands out is the support team.. they are extremely prompt, helpful, and always available to resolve queries quickly. Great experience overall!
July 16, 2025
We just implemented Bik and I can tell you that its way better than any WhatsApp marketing tool in the market. You have a dedicated POC and they look after every need. No need to look any further!
June 4, 2025
Great level of detail in the functionality and features. Feature requests are also taken seriously. Customer support is also great.
June 4, 2025
We’ve had a great experience using BIK Marketing to streamline our WhatsApp and Email communication. The app is intuitive, easy to set up, and comes packed with features like automation, campaign flows, and helpdesk - all within one dashboard. Team is responsive and helpful, especially our account manager Nishant. Highly recommended for D2C brands looking to scale retention marketing.