BIK Instagram, Whatsapp, Email
eCommerce Marketing + Helpdesk - All in one platform
Rating
4.8
feedback
71
chart
#4,049
All reviews
Rating Breakdown
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Dec. 14, 2023
BIK support has been amazing throughout the onboarding and setup. The team is quick to respond to issues and build journeys for our requirements.
Nov. 29, 2023
The app is simple to use and customer segmentation is something i like about the platform and easy user interface. The support team is active solving issues and concerns.
Nov. 17, 2023
The seamless integration of BIK into our fashion brand, Sinderella Apparels, has resulted in a remarkable increase in our customer experience and overall sales. More than 90% of our customer queries are handled by its AI Chatbots. Our Whatsapp campaigns are receiving more than 50x ROI, it has increased our lead captures have doubled via on-website gamification, this is an amazing platform with an excellent customer support team. Special thanks to Flossy Fernandes for always being so helpful and extremely quick with resolutions.
Nov. 17, 2023
I am quite amazed with the support and the speed of developments happening in BIK. You guys are listening to merchants and resolving pain points at break neck speeds. Kudos to your tech team and team in charge of passing feedbacks! Love the app and the automations it can do all uder 1 roof.
Oct. 23, 2023
Great tech and excellent customer support. Love using the features of this app for marketing our website.
Oct. 12, 2023
The team at Bik is very supportive and willing to help in every step. Multiple integrations made automations easier for us. They have great lead generation and gamification features. Bik also helped us fast track customer support which in turn helped enhance customer satisfaction.
Oct. 11, 2023
Impressed with the product's maturity and the quick, expert support. Highly recommended!