bitCRM WhatsApp Abandoned Cart for Shopify

bitCRM WhatsApp Abandoned Cart

bitCRM WhatsApp Notifications CRM for Shopify Abandoned Cart

Rating

4.1

feedback

5

Reviews

chart

#4,511

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    20%
  • Less than a year
    60%
  • More than a year
    0%

Reviews Summary

The reviews for bitCRM are a mix of positive and negative feedback. While some users praise the app for its user-friendly interface, powerful features, and ability to enhance customer relationships, others express frustration with the app's lack of functionality in sending messages to customers and poor customer support. The positive themes include easy navigation, personalized messaging, top-notch customer service, and improved customer interactions. On the other hand, the negative themes revolve around issues with automations not working and unresponsive support team.

Highlights

Positive themes include easy navigation and user-friendly interface.
Negative themes include issues with automations not working and unresponsive support team.
Positive themes include personalized messaging and improved customer interactions.
Negative themes include lack of functionality in sending messages to customers and frustration with customer support.
Positive themes include top-notch customer service and powerful features.

Rating Breakdown

  • 5
    80% (4 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    20% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Aug. 18, 2024

app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond. not recommending at all.

Store

Socio

Using app

--

Total reviews

5

Average rating

4.2

5 / 5 Share

May 20, 2024

bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2024

Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2024

bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2024

bitCRM has completely transformed the way we communicate with our customers. The personalized messaging features have helped us build stronger relationships and increase customer satisfaction."

Using app

About 2 months

Total reviews

3

Average rating

5.0

All reviews

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