bitCRM WhatsApp Abandoned Cart
bitCRM WhatsApp Notifications CRM for Shopify Abandoned Cart
Rating
4.1
feedback
5
chart
#4,283
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
20%
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Less than a year
60%
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More than a year
0%
Reviews Summary
The reviews for the bitCRM app are mixed, with both positive and negative feedback. On the positive side, users appreciate the app's features for managing customer relationships, tracking data, and providing quick replies. The user-friendly interface and responsive customer support have also been highlighted as strengths of the app. However, there are concerns raised about the app not sending messages to customers as expected, leading to frustration and a lack of response from the support team. Despite the positive aspects, the negative experience with customer communication automation seems to be a significant issue for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Aug. 18, 2024
app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond. not recommending at all.
May 20, 2024
bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!
May 18, 2024
Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.
May 17, 2024
bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.
April 5, 2024
bitCRM has completely transformed the way we communicate with our customers. The personalized messaging features have helped us build stronger relationships and increase customer satisfaction."
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