bitCRM WA Marketing Automation
bitCRM WhatsApp Notifications CRM for Shopify Abandoned Cart
Rating
4.3
feedback
6
chart
#4,436
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
17%
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Less than a year
67%
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More than a year
0%
Reviews Summary
The reviews for bitCRM are overwhelmingly positive, highlighting the app's user-friendly interface, powerful features for managing customer relationships, and responsive customer support. Users appreciate how bitCRM has simplified their workflow, elevated their customer service game, and transformed the way they communicate with customers. The app is described as a personal assistant for managing customer interactions, providing top-notch support, and helping build stronger relationships. However, there is a negative review mentioning issues with message automation and lack of response from the support team, which led to a recommendation against using the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 12, 2025
We've been using bitChat for close to 6 months now, the support team is very responsive and simplified our work a lot.
Aug. 18, 2024
app isn't sending messages to any of my customers with thier automations. I tried to contact the support team for a refund or maybe for a help and they still didn't respond. not recommending at all.
Hi Socio, Thank you for your feedback. We apologize for any inconvenience you may have experienced during the onboarding process. To help us resolve this issue promptly, could you please provide more details about the specific automations you have set up? This information will allow us to investigate the root cause of the problem. We have attempted to contact you multiple times to address any other concerns or process a refund, but have not received a response. Please let us know if there is anything else we can assist you with.
May 20, 2024
bitCRM is like having a personal assistant for managing customer relationships! From tracking WhatsApp and Shopify data to sending quick replies, bitCRM has simplified our workflow and elevated our customer service game. Highly recommend!
May 18, 2024
Managing customer interactions has never been easier. With bitCRM’s powerful features, we're able to stay organized and provide top-notch support to our clients. Thank you, bitCRM.
May 17, 2024
bitCRM's user-friendly interface makes it easy to navigate and utilize all its features. We were up and running in no time! Their customer support team is also always responsive, helpful, and goes above and beyond to assist us with any issues or questions.
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