BiteSpeed ‑ Whatsapp Marketing
Whatsapp Business API for Cart Recovery, Broadcasts & Helpdesk
Rating
4.9
feedback
263
chart
#2,793
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
2%
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Less than a day
4%
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Less than a month
25%
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Less than a year
60%
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More than a year
8%
Reviews Summary
The reviews for the Bitespeed Shopify App are overwhelmingly positive, highlighting the app's effectiveness in boosting sales, enhancing customer support, and providing a user-friendly interface. Customers appreciate the team's responsiveness and dedication to resolving issues promptly. The app is praised for its features like direct connectivity with Shopify, easy campaign setup, and various automation options. Users also commend the support team members like Divyam, Tanul, Aryan, and others for their exceptional assistance and expertise. However, there are a few negative reviews mentioning issues with the free plan, lack of response from support, and bugs within the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 6, 2024
I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance Divyam goes out his way to maximise performance and really cares about customers
Sept. 18, 2024
The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!
June 5, 2024
I've had the pleasure of using this service for several months now One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it. Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness. Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one Paola General Manager Stagmi
May 20, 2024
Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good. As long as they help their customers in sorting out any issues, i dont mind using Bitespeed. ------------------------------------------------------------- One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.
April 25, 2024
I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.
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