B: WhatsApp Chat, Abandon Cart
Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!
Rating
4.7
feedback
349
chart
#4,850
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
32%
-
Less than a year
58%
-
More than a year
5%
Reviews Summary
The reviews for the BiteSpeed Shopify App are quite polarized, with a mix of positive and negative feedback. Positive aspects highlighted by users include the ease of use of the platform, the effectiveness of customer communication tools such as WhatsApp marketing and AI calling, and the support provided during onboarding. Users appreciated the intuitive interface, prompt support, and the impact on customer engagement and revenue growth. On the other hand, negative reviews mainly focused on poor customer support, delayed responses, lack of accountability, and issues with billing and service delivery. Some users mentioned difficulties in getting refunds, lack of responsiveness post-onboarding, and challenges with manual intervention requirements.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Had a very bad experience with them, On ther whatsapp group created by them, follow-up, they had more than 15 peopel and when in trouble, no one helped out. Great product, but bad support and team
Feb. 16, 2026
Beware of these thieves! I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer. Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up. No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!
Feb. 13, 2026
HORRIBLE PEOPLE _ HORRIBLE PRODUCT! Thieves of the first order, take money money then misrepresent funds when you chase and chase and chase to take your own money back! BEWARE>>>>DO NOT WORK WITH THIS COMPANY!!!! I never give negative feedback ever....but these people have literally push me to the wall
Feb. 12, 2026
Our onboarding experience with Bitespeed was genuinely smooth from start to finish. The platform is easy to navigate and brings customer communication and follow-ups together in a way that actually feels organized instead of overwhelming. The support during setup really stood out — things were explained clearly, questions were answered quickly, and we always felt guided rather than left to figure it out ourselves. Overall, a great experience and a tool that makes staying connected with customers much more manageable day to day.
Feb. 5, 2026
I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools, I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried. We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.
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