B: WhatsApp Chat, Abandon Cart
Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!
Rating
4.7
feedback
349
chart
#1,074
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
32%
-
Less than a year
59%
-
More than a year
5%
Reviews Summary
The reviews for the Bitespeed Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use of the platform, the helpful and responsive support team, and the effectiveness of features like WhatsApp marketing and AI calling. Users appreciate the intuitive interface, smooth onboarding process, and the impact on customer engagement and revenue growth. However, negative reviews mention issues with support, communication delays, lack of accountability, and difficulties in onboarding and setup. Some users also expressed frustration with the pricing structure and the need for manual intervention.
Highlights
Review RSS Feed
All reviews
Feb. 16, 2026
Beware of these thieves! I had an absolutely terrible experience with BiteSpeed. They automatically debited money from my bank account without proper authorization, and when I reached out to them, they gave me nothing but false promises. They completely avoid taking responsibility for anything they claim they offer. Their "AI" services? Non-existent. I was sold on the idea of cutting-edge technology, but there was nothing delivered at all. I asked for a refund and, after months of follow-ups, they gave me a partial refund—hardly what I was promised. The whole process was frustrating, time-consuming, and they seem to have no interest in supporting their customers once they've signed you up. No one responds after the onboarding phase, and it's clear they just want your money. Save yourself the hassle and avoid these scammers at all costs!
Feb. 13, 2026
HORRIBLE PEOPLE _ HORRIBLE PRODUCT! Thieves of the first order, take money money then misrepresent funds when you chase and chase and chase to take your own money back! BEWARE>>>>DO NOT WORK WITH THIS COMPANY!!!! I never give negative feedback ever....but these people have literally push me to the wall
Feb. 12, 2026
Our onboarding experience with Bitespeed was genuinely smooth from start to finish. The platform is easy to navigate and brings customer communication and follow-ups together in a way that actually feels organized instead of overwhelming. The support during setup really stood out — things were explained clearly, questions were answered quickly, and we always felt guided rather than left to figure it out ourselves. Overall, a great experience and a tool that makes staying connected with customers much more manageable day to day.
Feb. 5, 2026
I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools, I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried. We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.
Feb. 4, 2026
Platform is good but the service is not. The team only focuses on onboarding new brands and once it is done they don't care even about the setups. Please be aware if you are using WhatsApp API service for the first time Bitespeed is not for you. Very painful service!!
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