WhatsApp Chat & Abandoned Cart
#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk
Rating
4.9
feedback
261
chart
#8,120
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
26%
-
Less than a year
60%
-
More than a year
8%
Reviews Summary
Bitespeed has received a mix of positive and negative reviews from users. Positive aspects highlighted include the effectiveness of the marketing tools, prompt and helpful customer support, user-friendly dashboard, and easy setup process. Users appreciate the team's responsiveness, especially mentioning specific team members who provided excellent support. On the other hand, negative feedback revolves around issues with the free plan, abandoned cart messages not being delivered, and lack of response from support channels. Some users also mentioned bugs within the app and difficulties in getting timely resolutions to their problems.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 5, 2024
I've had the pleasure of using this service for several months now One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it. Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness. Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one Paola General Manager Stagmi
May 20, 2024
Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good. As long as they help their customers in sorting out any issues, i dont mind using Bitespeed. ------------------------------------------------------------- One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.
April 25, 2024
I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.
April 12, 2024
Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use. The team is very prompt in helping us out with our issues. Good app at a good price.
April 11, 2024
"Efficient and effective support team resolved my issue promptly. Highly recommended!"
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