WhatsApp Chat & Abandoned Cart

March 5, 2025

Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories. Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues. When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend. Very Bad Experience, Not recommended at all.

March 27, 2025

The support has been extremely disappointing, you have to keep calling them for every issue or task. It's been over a month, and my issues are still not fixed. I'm now considering switching to Interakt.

Jan. 17, 2024

the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install

June 22, 2022

I wouldn´t even give this app 1 star. Their app is not working and I have been waiting months. There are so many bugs within their app it´s ridiculous. I have lost so much money waiting for them to fix their app. It is not working. Don´t waist your time editing all fields and forms here - because it´s simply not working. They don´even respond to some of the emails. I have never experienced this before except with one other app provider.