B: WhatsApp Chat, Abandon Cart
Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!
Rating
4.7
feedback
346
chart
#1,107
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
3%
-
Less than a month
32%
-
Less than a year
58%
-
More than a year
5%
Reviews Summary
The reviews for the Bitespeed Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the ease of use of the platform, the helpful and responsive support team, and the effectiveness of features like WhatsApp marketing and AI calling. Users appreciate the intuitive interface, smooth onboarding process, and the impact on customer engagement and revenue growth. However, negative reviews mention issues with support, communication delays, lack of accountability, and difficulties in onboarding and setup. Some users also expressed frustration with the pricing structure and the need for manual intervention.
Highlights
Review RSS Feed
All reviews
Feb. 5, 2026
I was initially sceptical, but BiteSpeed kept offering to help without any pressure. After frustrations with other tools, I gave BiteSpeed a chance. Their team’s WhatsApp collaboration and support stood out. In just a few weeks, we saw a positive return, far better than with other tools we tried. We’ve now upgraded, thanks to Sharmi and the team. If you want to get more from your Shopify store, I’d definitely recommend BiteSpeed.
Feb. 4, 2026
Platform is good but the service is not. The team only focuses on onboarding new brands and once it is done they don't care even about the setups. Please be aware if you are using WhatsApp API service for the first time Bitespeed is not for you. Very painful service!!
Jan. 27, 2026
Great experience - would highly recommend. Special thanks to Aaryaman Kollara for smooth onboarding experience
Jan. 23, 2026
Great product. Extremely poor support. Deadlines are never met — everything is delayed with no clear communication. The account manager keeps changing, so there’s zero continuity or ownership. No one takes responsibility, no one proactively guides you, and getting a response itself feels like a task. The product may be good , but if you can’t use it properly because there’s no support, guidance, or accountability, it becomes useless. After repeated follow-ups and escalating to multiple people, nothing changes.
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