B: WhatsApp Chat, Abandon Cart for Shopify

B: WhatsApp Chat, Abandon Cart

Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!
Developer
BiteSpeed
Rating
4.7
Feedback
351
Reviews
Chart
#1,351
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Bitespeed app are quite polarized, with some users praising its intuitive platform, helpful customer support, and effective features for managing operations and marketing. Positive themes include ease of use, responsive customer support, and success in improving communication and conversions. On the other hand, negative themes revolve around unprofessionalism, lack of service quality, overcharging, and poor communication post-onboarding. Some users reported issues with unauthorized charges, unresponsive teams, and dissatisfaction with the app's performance. Overall, the app seems to have a strong emphasis on WhatsApp marketing and AI calling, with mixed feedback on its reliability and customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 3%
Less than a month 31%
Less than a year 59%
More than a year 5%
All reviews
5 / 5 Share
June 11, 2026

BiteSpeed consistently delivers a 10X+ ROI through their WhatsApp and SMS journeys. Their broadcasts and abandoned cart recovery messages drive exceptional returns, while order update messages have helped us automate order tracking for our customers. It has become a key channel for both driving revenue and improving post-purchase experience, at scale.

Store Using app Total reviews Average rating
California Leaf 6 months 6 5.0
5 / 5 Share
May 6, 2026

I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort. What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently. Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!

Store Using app Total reviews Average rating
Backdropsource AU 3 months 1 5.0
1 / 5 Share
May 5, 2026

Extremely disappointing experience. They requested partner access to my business portfolio, claiming they would set up WhatsApp marketing messages, but then completely disappeared. After some time, I checked and found my WhatsApp Business account had been restricted within the portfolio. I tried reaching out through their WhatsApp group, but their team never responded. Very unprofessional and unreliable. Would not recommend installing this app.

Store Using app Total reviews Average rating
Cellwala.pk 5 months 3 3.7
5 / 5 Share
June 2, 2026

The product is good, helps with various features, the pricing can be a bit affordable , rest team is supportive and quick to resolve things

Store Using app Total reviews Average rating
Cart Sathi 3 months 5 4.2
5 / 5 Share
April 22, 2026

I am in When you Going to be

Store Using app Total reviews Average rating
Tulsi Fashion Jewellers 39 minutes 1 1.0

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