WhatsApp Chat & Abandoned Cart for Shopify

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Rating

4.8

feedback

260

Reviews

chart

#12,110

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    25%
  • Less than a year
    60%
  • More than a year
    8%

Reviews Summary

The reviews for the Bitespeed app on Shopify are a mix of positive and negative feedback. Positive aspects highlighted by users include the app's effectiveness in WhatsApp marketing, easy setup process, excellent customer support, and helpful team members such as Aryan, Tanul, and Vidushi. Users appreciate the app's features like abandoned cart recovery, automated campaigns, and user-friendly interface. On the other hand, negative reviews mention issues with the free plan being ineffective, lack of response from support, and bugs within the app causing frustration and loss of money for some users.

Highlights

Positive aspects highlighted by users include the app's effectiveness in WhatsApp marketing, easy setup process, excellent customer support, and helpful team members such as Aryan, Tanul, and Vidushi.
Users appreciate the app's features like abandoned cart recovery, automated campaigns, and user-friendly interface.
Negative reviews mention issues with the free plan being ineffective, lack of response from support, and bugs within the app causing frustration and loss of money for some users.

Rating Breakdown

  • 5
    98% (256 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

May 2, 2024

One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

April 25, 2024

I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2024

Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use. The team is very prompt in helping us out with our issues. Good app at a good price.

Store

Teejh

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2024

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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