B: WhatsApp Chat, Abandon Cart for Shopify

B: WhatsApp Chat, Abandon Cart

Boost Sales With WhatsApp Chat, Cart Recovery & Broadcasts!

Rating

4.6

feedback

357

Reviews

chart

#1,884

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    31%
  • Less than a year
    59%
  • More than a year
    5%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the effectiveness of the app in improving customer engagement, the ease of use of the platform, and the helpfulness of the support team during onboarding and ongoing usage. Users appreciated features like automated journeys, AI voice calling, and WhatsApp marketing capabilities. However, negative reviews mentioned issues such as unauthorized charges, poor communication, lack of support, and dissatisfaction with the pricing plans. Some users reported feeling scammed or misled by the app's services.

Highlights

Effectiveness in improving customer engagement and communication
Ease of use and helpful support team
Issues with unauthorized charges and poor communication
Mixed feedback on pricing plans and perceived value
Concerns about feeling scammed or misled

Rating Breakdown

  • 5
    92% (329 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (19 ratings)

Reviews with Text

  • 96% (344)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2026

I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort. What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently. Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 5, 2026

Extremely disappointing experience. They requested partner access to my business portfolio, claiming they would set up WhatsApp marketing messages, but then completely disappeared. After some time, I checked and found my WhatsApp Business account had been restricted within the portfolio. I tried reaching out through their WhatsApp group, but their team never responded. Very unprofessional and unreliable. Would not recommend installing this app.

Using app

--

Total reviews

3

Average rating

3.7

1 / 5 Share

May 1, 2026

No professionalism at all! Just a sales company.

Store

ROOSHY

Using app

5 days

Total reviews

5

Average rating

2.6

1 / 5 Share

April 30, 2026

Not even deserving a 1 star, service is very bad , in the onboarding time they will support you fully and then when you start the plan, they are least interested in providing the services, they overcharged me and they are highest priced in the market , better options available in the market. they cannot even cancel a bill its been 30 days and they cant even do a single thing. Sad to see

Using app

3 months

Total reviews

5

Average rating

4.2

1 / 5 Share

April 27, 2026

They keep charging me after they said they wouldnt and still have not stopped it has been 3 months.

Store

ZOUSZ

Using app

8 months

Total reviews

2

Average rating

3.0

All reviews

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