B: WhatsApp, Voice, SMS & Chat

We had a great experience with the bitespeed support team. A special shout-out to Payal for being so helpful, patient, and responsive throughout the process. She went out of her way to assist us and made everything much easier. Really appreciate the quick support and personal attention. Thank you, Payal, for the wonderful help! Highly recommended.

We have been actively using AI voice calls for checkout and have seen increase in conversion rate. Highly recommended. Kaushambhi is very helpful, she guides us with what are the best practices and how to navigate.

Great features and customer support offered by the BiteSpeed team, helping businesses automate and optimise an increasingly relevant marketing channel.

Great Customer support and proactively helping in increasing RoI.

BiteSpeed has turned WhatsApp into one of our most profitable channels, driving consistent sales through automated cart recovery and targeted campaigns. A special shoutout to our account manager, Kaushambi—she’s been exceptional! Always prompt, strategic, and hands-on whenever we need support. Highly recommended for any brand looking to scale!

We’ve had a really good experience with BiteSpeed, especially with the support and guidance from their team. A special mention to Anees, who has been very helpful and responsive throughout

We’ve been using BiteSpeed for our WhatsApp marketing and customer engagement, and overall, it has been a really smooth experience. The platform is easy to use, the journey setup is quite straightforward, and it makes it much easier to reach customers with targeted campaigns. The automation and segmentation features have been particularly useful for us, and we’ve been able to run campaigns, track results and understand customer engagement better. The team is also responsive and helpful whenever we need assistance. Overall, BiteSpeed has been a great addition to our Shopify stack and has made WhatsApp marketing much more organised and effective for us.

The Bitespeed team has been incredibly supportive in helping us resolve issues and making sure we get the most out of their services. A special shoutout to Ojasva for always being available and quick to help whenever we need assistance.

Great way to connect with customers.

Some partnerships just work - and Bitespeed is one of them. What I really love is how they keep bringing in new features with real, practical use cases. It’s never just “new features for the sake of it” - they actually make you think, “Oh, this can really help us!” But what truly stands out is their customer support. When things get messy, urgent, or just plain difficult, they’re always there to support us. And a special shoutout to Payal, our Account Manager. She’s the sweetest to work with and someone I know I can depend on when things get challenging. Great product + great people + a team that actually shows up when you need them. That’s Bitespeed.

From chaos to conversions — BiteSpeed just gets it 8 months in, and BiteSpeed has genuinely become part of how we run sales on WhatsApp. Cart recovery works quietly in the background and actually brings people back, the broadcasts are easy to set up without feeling spammy, and the chatbot handles the repetitive questions so our team can focus on real conversations. Only real ask — better template management (filtering old ones out). Otherwise, solid app, would recommend to any Shopify store serious about WhatsApp.

We added Bitespeed to run WhatsApp for our store — started with a prepaid nudge on COD orders, then moved into full broadcast campaigns. Our first proper broadcast (a new product launch) came in at over 5x ROAS, which is our actual profitability bar for any channel, so this wasn't a vanity metric for us. What's worked well: easy to segment and send, doesn't feel clunky to set up campaigns, and the post-order automation quietly does its job in the background without us babysitting it. It's become a real second channel alongside our ads, not just a support tool. Special shoutout to Sunanda, our account manager — she's been prompt, hands-on, and genuinely helpful at every step, which made getting the channel set up and running a lot smoother than we expected. Would recommend for any Shopify store looking to add WhatsApp as an actual sales channel, not just customer support.

Using app from last 1 year. Customer support is great.

Been working with the Bitespeed team for a while now the experience has been great, and we have doubled the revenue from where we started. Our account manager, Sunanda helps a lot with the strategies and helps me come up with ideas to grow even further. Aman Farid CMO - Amir & Sons

Good option for WhatsApp CRM marketing, especially the abandoned cart/checkout automations. Areas to improve Templates - give ability to filter and delete templates. If you created a wrong template by mistake, it remains there in your view Whatsapp Support Inbox - Filters should have the ability to mass resolve all conversations matching a filter. Currently you can only resolve conversations which are visible in the current view (usually max 25). The AI chatbot generally works well, but if left to it's own devices, it hallucinates. You have to provide a thorough set of FAQs and ask the team to program it to stick to that only.

Have been using Bitespeed for over a year, have to say this is the best and the most seamless CRM software we've used till now, with the best tech. Will be continuing with them until the foreseeable future.

wort experience with Bitespeed team, no reply from account manager or setup team after getting the payment. no proper tracking of conversions, they only show conversions volume and stats, unable to show conversions tracking.

Its quiet reliable app for retention marketing. We have been assigned Payal Bajaj as our account manager and she really is very helpful at every stage. We come up with strategies and the bitespeed team makes its even better by sharing market insights with us. Thank you for your support. Team Invisel

BiteSpeed has been really helpful for our business, especially for WhatsApp marketing. The campaign features make it easy to reach customers with offers and updates, while abandoned cart and checkout calling help us follow up with customers and recover potential orders. Overall, a very useful platform for improving customer engagement and conversions.