B: WhatsApp Chat, Abandon Cart
All reviews
Bitespeed has been really useful for us in reaching our large offline customer base through WhatsApp. The better delivery rates have been more actionable for store campaigns and reactivation. It’s been a practical win for our CRM efforts.
Bitespeed has truly helped us level up our business. A special shoutout to Payal for her guidance in helping us make the most of the platform. The weekly meetings have been incredibly valuable and insightful, they give us a much deeper understanding of our customers and help us continuously improve our retention marketing efforts. We hope to achieve greater targets together. Highly recommend Bitespeed to anyone looking to strengthen their retention marketing!
Our experience with BiteSpeed was extremely disappointing. We were associated with BiteSpeed around 15 months ago, and unfortunately, the experience was not good. Their communication and support were extremely poor we often had to repeatedly chase the team for responses and follow-ups while we were working. Eventually, we decided to discontinue the service. What has been even more unprofessional is the way they have continued to approach us after discontinuation. Despite clearly not being interested and blocking their numbers, we continue to receive unsolicited calls from different numbers, often repeatedly and without any prior scheduling or consent. They have also been contacting the founder directly through different numbers. We have made it clear that we are not interested in continuing the association, yet the calls and messages have continued. In our view, repeatedly contacting the founder of a company from different numbers after being blocked is highly unprofessional and shows a lack of respect for clear communication boundaries. Based on both our experience with the product/service and the follow-up approach after discontinuation, we would not recommend BiteSpeed. For anyone from BiteSpeed who would like to reach the founder directly, here is Vinayak’s number: +91 85880 48086.
Bitespeed is a user-friendly platform with a smooth interface and useful AI automation capabilities. It makes customer communication more efficient and helps streamline engagement through a simple and easy-to-use platform.
We have been using BiteSpeed for a year now, and it has genuinely helped us streamline our WhatsApp communication and improve customer engagement. Best part is that managing conversations has been very easier without requiring human intervention. The team is also very helpful. Specially Payal, our Account Manager, who has been incredibly supportive throughout. She’s always been proactive, quick to understand our requirements, and has made effort to help us grow our business with creative strategies. Overall, BiteSpeed has been a valuable addition to our business!
As a startup brand, Bitespeed has been really helpful. From onboarding to growth of the account everything is taken care by the team personally. Special shoutout to Payal and Somaiya, they have been extremely helpful. Looking forward to continue working with them.
It helps solve our purpose of retention marketing and the support team is also quick to resolve our issues.
Bitespeed has been a reliable platform for managing our customer communication and engagement. The automation features are easy to use and have helped streamline our day to day workflows. The support team has been responsive and helpful whenever we needed assistance.
Highly satisfied with the services provided by Bitspeed.
BiteSpeed has been a great addition to our Shopify store. The platform makes WhatsApp marketing, customer engagement, and automation much easier to manage from one place. The campaigns are easy to set up, and the ability to engage with customers at different stages of the buying journey has been especially useful. The support team has also been responsive and helpful whenever we needed assistance. Overall, BiteSpeed is a reliable solution for Shopify brands looking to improve their WhatsApp marketing and customer engagement.
BEWARE — Extremely Disappointing Experience with BiteSpeed BiteSpeed promises one thing and delivers something completely different. The gap between what they promise and what they actually provide is completely unacceptable. I trusted their commitments and paid around ₹15,000 of my hard-earned money, expecting the WhatsApp automation service that was promised to me. Instead, I was left misled, frustrated and extremely disappointed. The worst part is that after taking the money, they seem to disappear. When you need support or ask them to deliver what was promised, getting a proper response becomes a struggle. Messages are ignored, and there is no satisfactory resolution. This is not simply about poor service — it is about customer trust. If you cannot deliver what you promise, you should not take customers' hard-earned money based on those promises. I am demanding a full refund of the approximately ₹15,000 I paid. If BiteSpeed cannot provide the service that was promised, the least they should do is return my money instead of ignoring my requests. Honestly, it feels like my hard-earned money has been taken in the name of promises and commitments. I regret trusting them. Think twice before paying BiteSpeed. Make sure every promise, feature and commitment is clearly documented before handing over your money. BiteSpeed: Please refund my full payment of approximately ₹15,000 immediately and resolve this matter. 0/10 for my experience. Completely disappointed
We are very happy with the service provided by BiteSpeed. The platform has been easy to use, reliable, and has helped us improve our customer communication and engagement. The support team has also been responsive and helpful whenever we needed assistance. Overall, we’ve had a great experience with BiteSpeed and would definitely recommend their services to other businesses looking for an effective customer engagement solution.
BiteSpeed is incredibly quick, easy to navigate, and offers one of the best services out there. The platform is intuitive and efficient, and the team is extremely supportive and responsive. Special thanks to Payal and Ojaas for always being so helpful and making the overall experience seamless!
It has been just a short while since our brand on-boarded, but we're already starting to see great results. The team is incredibly hands-on with the various processes and helpful in solving our queries then and there. Thank you, Karen Rawlin Regards from team töhl
We’ve been using BiteSpeed for our D2C business, and it has been a really useful platform for us. What we like most is that we can manage multiple customer engagement activities in one place — from WhatsApp marketing and automated messages to AI calling and customer communication. We’ve tried using different platforms for these requirements, but managing multiple tools can become complicated. BiteSpeed has helped us bring many of these activities under one roof. Another big reason we’ve continued with BiteSpeed is our POC, Payal Ji. Whenever we face an issue..whether it’s related to campaigns, messaging, integrations, or any new requirement...she is always available to help. Even when something needs to be checked with the internal team, she follows up and makes sure we get a proper resolution. For a growing D2C brand, this kind of support makes a big difference. Having a platform is one thing, but having someone who actually takes ownership when there is a problem is equally important. A big thank you to Payal Ji for always supporting us and being there whenever we need help. We’re happy to continue our journey with BiteSpeed and look forward to exploring more of what the platform can offer as we grow.
So far, the experience with the team has been awesome. Their support, especially Payal, our account manager, has resolved our queries swiftly. Highly recommended app
We’ve had a seamless experience with Bitespeed so far. The platform offers a good range of features, and the integrations are easy to set up, use, and modify based on our requirements. The overall experience has been smooth, and whenever we’ve faced any issues or needed support, the team has been quick and responsive. Overall, it has been a reliable platform for managing our customer communication and journeys.
We’ve had a really good experience with BiteSpeed at Boldcare. It’s easy to use, makes WhatsApp campaigns and automation simple, and has helped us improve customer engagement and conversions. The support team is also quick and helpful. Overall, a reliable platform that we’d definitely recommend for WhatsApp marketing.
Excellent support in scaling the brand .
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