All reviews

Rating Breakdown

  • 5
    94% (322 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    4% (13 ratings)

Reviews with Text

  • 96% (330)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 12, 2025

We’ve had an excellent experience with Bitespeed — the platform is intuitive, powerful, and makes customer communication effortless. What truly stands out is the team, especially Aaryaman. He’s been proactive, knowledgeable, and incredibly supportive, and ensures everything runs smoothly. His deep understanding of the platform and hands-on approach made it feel like he’s part of our own team. Highly recommend Bitespeed to any brand looking to elevate their customer experience and automation setup.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

We’ve had a great experience working with Bitespeed. Their platform is intuitive and easy to integrate, making it simple to manage customer interactions and boost engagement. The automation tools and WhatsApp marketing features have significantly improved our communication flow and helped increase conversions. The support team is also highly responsive and proactive—they ensure any issues are resolved quickly and guide you through setup and optimization. Overall, Bitespeed has been a reliable partner for enhancing our marketing and customer experience. Highly recommended for businesses looking to streamline their WhatsApp marketing and customer engagement strategies.

Store

BAGLINE

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

I’ve been using BiteSpeed for my Shopify store and it’s been an amazing experience. The WhatsApp, email automation and customer journey flows have helped us improve communication and recover more abandoned carts. Super easy to use, great support, and definitely worth it for any growing e-commerce brand.

Store

MishUUU

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2025

Working very well with our D2C Business.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The interface is extremely intuitive and easy to navigate. Also the onboarding process was incredibly seamless, thanks to Kaushambi, who guided us step by step and made sure everything was set up smoothly.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Their support is fantastic. I love the platform and so far have seen good results upon using them. THe team goes above and beyond with the training. A big shout out to Ayush for being so attentive and patient with all queries!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The support team is great and the help during setup from them in exceptional. A special mention to Anees for all the help so far we have been seeing a boost in sales directly from whatsapp and it is nice to know it works. Landau

Using app

About 2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2025

it's not free, if you want abandoned cart recovery feauture, according to their plan (you will see only after you will login), it's $249 /per month!!

Store

SICILUS

Using app

About 18 hours

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 10, 2025

BiteSpeed is an excellent platform for WhatsApp marketing. The app works seamlessly, delivers great ROI, and the support team is always helpful and responsive. It just does its job really well!

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

Jan. 19, 2026

TL;DR: Use any other tool that doesn't require manual intervention and has open documentation. UPDATE: From timely communication to radio silence and constant follow-ups. The team has turned into an absolute nightmare. Empty promises of providing documentation, to timely resolutions, no resolution of open issues, no userfriendly documentation/support to allow clients to DIY our own automations and flows. Bitespeed has turned into a bad decision almost immediately after the below review was left. 5 stars turned to 2 star. The team has been an absolute delight to work with. From helping setup the account, to finding ways to work with our custom applications and requirements to get the best out of the platform. Support is personal and professional with the Ayush, Manav, Aditya Ashutosh and the rest of the team finding ways to mitigate any breaks with the custom requirements and proactively suggesting fixes and automation scenarios that go beyond the standard platform support expectation. If you're evaluating multiple platforms, start with them and you'll likely end with them as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2025

A great tool for connecting with consumers through various types of channels/platforms. Automated Journeys which need no intervention and works very smoothly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I was assisted by Mohit and Kaushambhi, and they have been incredible in introducing the platform every step of the way. I truly appreciate how easy and intuitive Bitespeed is to use — it makes managing campaigns effortless. What really sets Bitespeed apart are its well-thought-out customer segments, which make targeting and personalization so much more effective. Kaushambhi was helpful in suggesting the best market practice which helped us a lot!! Overall, a great experience with both the team and the platform!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

Great platform to reach out to customers and amazing service as well.

Using app

25 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Nov. 6, 2025

Implementing BiteSpeed for WhatsApp automation has significantly enhanced our customer engagement and retention efforts. The onboarding process was seamless and efficiently managed, with Ayush providing structured guidance throughout the setup. The platform’s AI-driven abandoned cart recovery has delivered measurable results — enabling timely interactions and recovering potential lost sales. We highly recommend BiteSpeed to Shopify merchants aiming to optimize their retention marketing through intelligent automation.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2025

Amazing support team! They help with every small thing and even set up flows for us. The app works perfectly, and the results are real. 10/10 experience. Highly recommended

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

It's been a very positive experience working with Bitespeed. Account set up was easy and support is second to none. We've seen some very good results and I'm very pleased so far. If you're looking to try WhatsApp marketing I recommend them.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Working with Bitespeed has been an absolute delight! Their platform is super intuitive, efficient, and has truly helped us elevate our WhatsApp marketing game. A special shoutout to Kaushambhi Babbar for her constant support and proactive communication, she’s been exceptional throughout! From onboarding to optimization, she ensured everything ran seamlessly and went above and beyond to help us get the best results. Highly recommend Bitespeed to any brand looking to build meaningful customer connections through WhatsApp.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2025

We’ve had a great experience with Bitespeed’s WhatsApp API. Their broadcast and abandoned cart campaigns convert really well, and the delivery reattempt feature makes sure our messages actually reach customers. Super reliable and efficient service!

Store

Indian Walker

Using app

26 days

5 / 5 Share

Nov. 3, 2025

We’ve had an excellent experience with the Bitespeed platform. The onboarding process was incredibly smooth and well-structured. A special thanks to Kaushambi, Nandini and the team for their hands-on support throughout — they guided us through every step and ensured the setup was effortless. Their responsiveness and commitment to helping us get the most out of the platform truly stand out. Highly recommended!

Store

Aulerth

Using app

3 months

5 / 5 Share

Nov. 1, 2025

Their support team is awesome — we love Bitespeed’s UI! They also have a unique feature that automatically retries sending WhatsApp messages if they fail the first time.

Store

Dmaasa

Using app

23 days