B: WhatsApp, Voice, SMS & Chat

We’ve had a really good experience with BiteSpeed at Boldcare. It’s easy to use, makes WhatsApp campaigns and automation simple, and has helped us improve customer engagement and conversions. The support team is also quick and helpful. Overall, a reliable platform that we’d definitely recommend for WhatsApp marketing.

Excellent support in scaling the brand .

We’ve had a great experience using this app for managing WhatsApp customer communication and follow-ups. The app is easy to use, reliable, and has been helpful in streamlining our customer engagement. The overall functionality and support have been good, and we would definitely recommend it to other Shopify merchants looking for a WhatsApp communication solution.

BiteSpeed has been an absolute game-changer for our store's operations. It hasn't just boosted our marketing efforts; it completely streamlined and automated our support dashboard, making customer communication seamless and highly efficient. A massive shoutout to Payal—she was instrumental in setting up the entire workflow and patiently helped us through every single step of the onboarding process. Highly recommend this app to anyone looking to scale their marketing and customer support!

We’ve had a great experience with BiteSpeed. The tool has worked really well for us and has made our customer communication much more seamless. What we appreciate the most, though, is the team, they’ve always been super supportive, responsive, and cooperative whenever we’ve needed help. It’s been a pleasure working with them!

We’ve been using BiteSpeed for almost 2 years now and have been quite happy with how the platform has evolved over time. The team has always been very cooperative and supportive, especially Payal, our POC, who helped us set up and optimize our customer journeys. With their support, we’ve been able to achieve some strong numbers in retention marketing as well. Overall, a solid platform with a responsive team and a good understanding of D2C retention.

BiteSpeed has been a great partner for RENÉE Cosmetics. Their conversational commerce solutions have helped us build smarter customer journeys, improve engagement, and drive meaningful business impact.

BiteSpeed is a very useful platform for managing customer communication and automated journeys. The platform is easy to use, and setting up campaigns and workflows is quite smooth. The support team is also responsive and helpful. Overall, it has been a great experience working with BiteSpeed.

We’ve had a really good experience using BiteSpeed for our WhatsApp marketing. The platform is easy to use, effective for running campaigns, and has been helpful in improving our customer engagement. A special mention to **Cyrus, our Account Manager**, who has been very supportive and responsive throughout. He understands our requirements well and is always available to help whenever we need assistance. Overall, BiteSpeed is a great platform for WhatsApp marketing, and we’re happy with the support and service we’ve received.

This is a best app for automation whatsapp/sms/email broadcast and journeys. Has really helped us to keep existing customer purchasing automatically and AI caller is Gold-mine. I would say must try it.

Really happy with BiteSpeed! It’s easy to set up, works seamlessly with Shopify, and has made engaging with our customers much more effective.

Excellent WhatsApp marketing and customer support app! Really happy with the app so far. It’s very useful for recovering abandoned carts and connecting with customers directly through WhatsApp. The setup is easy, the features are helpful, and the support team has been responsive whenever we needed assistance. It has made our customer communication and follow-ups much easier. Definitely recommend this app to Shopify merchants looking to increase conversions through WhatsApp

Absolutely love this app! It’s been a game-changer for our store. The WhatsApp integration works smoothly, making it super easy to recover abandoned carts and stay connected with customers in real-time. The bulk messaging feature saves a lot of time, and the review collection system has helped build strong social proof. Setup was quick, and the interface is very user-friendly. Support team is also responsive and helpful whenever needed. Highly recommended for any Shopify store looking to boost conversions and customer engagement!

Didn't think of writing this review. But the sales team has literally ghosted me after selling the services, even though the flows are not working due to some backend issues at their end they are not willing to give refund and postpone onboarding which wasn't expected. We are in peak season and the support times are just terrible a simple reply takes 24 hrs from the support team.

Do not waste your money with BITESPEED. Their sales team will harass you every 3 to 4 hours, calling constantly and forcing you to buy their 3-month advanced plan. @Manav Waddy @Suhasini Vamapalli MAKE SURE YOU DO NOT GET TRAPPED BY THESE 2 PEOPLE; THEY WILL ONLY OVERCOMMIT. It's been a month now, and 1 month's money is wasted... The moment they receive your payment, they completely disappear.I have paid for a 3-month subscription, and now I am getting absolutely zero support. They have not been able to fix a single technical issue or concern. No one calls back, and no one cares. They are only active when they want your money. Worst experience ever.

The customer support team is terrible, and the product has too many bugs! The moment you pay for their '3-month subscription', you lose all the tech support from them. You keep struggling to reach the POCs, to get their tech glitches solved, but it keeps on stacking on a WhatsApp group with 40 other people, where no one cares to respond.

very disappointing 1st impression, I do not understand how they are so recommended when their own customer service in so poor.