All reviews

Rating Breakdown

  • 5
    98% (322 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
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5 / 5 Share

March 6, 2025

Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective. A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out of the app. Their guidance and quick responses have made our experience even better. Highly recommend Bitespeed to anyone looking for reliable and efficient communication solutions. We are 100% satisfied!

Store

showoff

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

Bitespeed is an awesome tool for automations and broadcasts thru different channels like Whatsapp, Email, Push and more. Support is fantastic, the Bitespeed team helped us a lot thru the setup and launch process as well as optimization and growth. Thanks to Suhasini for all her support! Keep it going team Bite Speed!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2025

Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories. Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues. When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend. Very Bad Experience, Not recommended at all.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 5, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here. Happy and Satisfied Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most. On prompt replies and assistance in everything, from journeys to ideas to tech issues, seamless. A special thanks to Divyam & team!

Using app

9 months

Total reviews

3

Average rating

5.0

1 / 5 Share

March 27, 2025

The support has been extremely disappointing, you have to keep calling them for every issue or task. It's been over a month, and my issues are still not fixed. I'm now considering switching to Interakt.

Using app

Over 1 year

Total reviews

2

Average rating

1.0

5 / 5 Share

Oct. 6, 2024

I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance Divyam goes out his way to maximise performance and really cares about customers

Store

H&L

Using app

25 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 18, 2024

The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 5, 2024

I've had the pleasure of using this service for several months now One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it. Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness. Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one Paola General Manager Stagmi

Store

STAGMI

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 20, 2024

Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good. As long as they help their customers in sorting out any issues, i dont mind using Bitespeed. ------------------------------------------------------------- One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.

Using app

About 1 month

Total reviews

2

Average rating

2.5

5 / 5 Share

April 25, 2024

I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2024

Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use. The team is very prompt in helping us out with our issues. Good app at a good price.

Store

Teejh

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2024

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2024

Had a good experience with bitespeed and Tanul from thier support team was really helpful with setting up.

Using app

3 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 8, 2024

Excellent Functionality. Easy to use

Store

Sorich

Using app

About 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 17, 2024

the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install

Store

osogold

Using app

1 day

Total reviews

7

Average rating

3.7

5 / 5 Share

Dec. 5, 2023

Superb app for Whatsapp marketing and customer support - very solid product, and a fantastic team that's extremely responsive and competent - special shout out to Aryan, Tanul and Shaurya from the team. Could not recommend more strongly!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

The very 1st thing that comes to our mind with Bitespeed is their support. Fantastic team, the responsible members put-in immense efforts to set things up for you. They'd solve your queries even at the midnight. We've recently resumed back with the team to realise the services are even better than before. Great job by Vinayak, Tanul, Aryan & the whole team working day in day out.

Using app

4 months

Total reviews

25

Average rating

3.8