All reviews

Rating Breakdown

  • 5
    206% (331 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 10, 2025

The tool is really helpful for CSM. Ease to use & friendly in nature. Team support is bang on!!

Store

Hyue

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Bitespeed is not that easy to use and understand bt their support team is very helpful and supportive and responsive, specially Shweta Srivastav. She is doing excellent job. Thanks to her for all the support and she is doing fantastic job.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Bitespeed takes care of everything! The team is quick to resolve issues. They're also constantly trying new things that help boost revenue. Great going guys!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

Bitespeed app is awesome and the platform support our marketing efforts in lot of ways. Thanks for their immense support.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

We have been using BiteSpeed for more than 1 year and overall experience has been excellent. Right from the start, the team has been incredibly supportive and responsive, ensuring seamless integration with our store. They constantly improve the features and bring new solution with time. Omni channel customer service, journey set up using email, whatsapp, sms together are flagship features. They have also customer segmentation to retarget properly to boost revenue. Overall, if you're looking for a reliable and feature-rich CRM solution for your Shopify store, BiteSpeed is definitely worth considering!

Store

Oyela

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

I feel this is the best omni-channel marketing tool available in Indian market.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

We’ve witnessed a significant boost in conversions throughout the shopping journey, proving its impact on engagement and satisfaction. The seamless experience, coupled with the product’s quality, has enhanced trust, repeat purchases, and overall customer delight. The numbers speak for themselves—higher retention, better cart values, and an undeniable preference for our offering. It’s more than just a product; it’s a game-changer in the way our customers shop and experience value!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2025

One of the highest quality and most efficient WhatsApp tech platforms out there. It helped us connect with our customers much more efficiently and we're now starting to see a boost in retention rate and sales as well! Ritesh Srivastava from Bitespeed is extremely helpful and is always available to support and fix any things if needed! From team Renue, I completely recommend Bitespeed for all brands to amp up their customer service and retention game!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2025

We started using Bitespeed almost a month ago, and so far, it's been one of the best decisions for our WhatsApp marketing. We've seen a noticeable improvement in revenue and a smoother customer journey. A huge shoutout to Rachit for building trust from day one and to Ritesh, who has been incredibly proactive in ensuring we follow best practices while making the most of every paisa spent. The entire team is always one step ahead, offering solutions and looking for ways to help us grow. If you're looking for a WhatsApp marketing partner that truly cares about your success, Bitespeed is the way to go!

Store

Erobold

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2025

Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective. A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out of the app. Their guidance and quick responses have made our experience even better. Highly recommend Bitespeed to anyone looking for reliable and efficient communication solutions. We are 100% satisfied!

Store

showoff

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2025

Bitespeed is an awesome tool for automations and broadcasts thru different channels like Whatsapp, Email, Push and more. Support is fantastic, the Bitespeed team helped us a lot thru the setup and launch process as well as optimization and growth. Thanks to Suhasini for all her support! Keep it going team Bite Speed!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 5, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2025

Im not sure how this app got its 4.9 Reviews, it is so so so buggy, it has many things that needs fixing, we constantly faced conversations that disappear suddenly, conversations that do not reflect from the first place, failed product integrations for big inventories. Support is there, but its useless, if you have an issue, it goes through an entire investigation, escalation & contact questions & answers. that would be nice, if there were not THAT MANY issues. When i wanted to eventually cancel & remove the integrations, they started begging to offer support, when i insisted to cancel, they flat out started ignoring us, they don't have a cancel option on their dashboards, now i have forced canclled using Shopify & i have to figure out myself how to remove anything related to them from our Backend. Very Bad Experience, Not recommended at all.

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 5, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2025

We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here. Happy and Satisfied Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most. On prompt replies and assistance in everything, from journeys to ideas to tech issues, seamless. A special thanks to Divyam & team!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2024

I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance Divyam goes out his way to maximise performance and really cares about customers

Store

H&L

Using app

25 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 18, 2024

The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 5, 2024

I've had the pleasure of using this service for several months now One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it. Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness. Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one Paola General Manager Stagmi

Store

STAGMI

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 20, 2024

Updating from 1 star to 4 stars - Bitespeed team followed back with me and helped me sort out all the issues. increasing the stars because the team was helpful and the product is actually good. As long as they help their customers in sorting out any issues, i dont mind using Bitespeed. ------------------------------------------------------------- One word. Horrible. Their free plan is useless (that is what I tried to use). Their abandoned cart messages show as delivered but customers do not receive them. The support does not exist. I sent multiple messages on whatsapp and support chat, they have still not responded. Uninstalled.

Using app

About 1 month

Total reviews

2

Average rating

2.5

5 / 5 Share

April 25, 2024

I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.

Using app

3 months

Total reviews

5

Average rating

5.0