Sotbella review for B: WhatsApp Chat, Abandon Cart

June 27, 2025

We've had a great experience with Bitespeed so far. The setup was quick, and the user interface is intuitive, making it easy to manage campaigns and track performance. Compared to our previous setup with Salesforce, Bitespeed works much more smoothly with Shopify — we had frequent integration issues with Salesforce, but those are gone now. The automation tools for WhatsApp marketing, abandoned cart recovery, and customer segmentation have helped us significantly increase engagement and sales. We also appreciate the omnichannel approach, letting us reach customers through WhatsApp, email, SMS, and push notifications — all from one place. Support has been responsive and helpful whenever we've needed assistance, and the team regularly rolls out updates with new features, keeping our marketing efforts fresh and effective. We're also using Bitespeed alongside tools like Facebook Messenger, WhatsApp API, Judge.me, Stamped, Loox, and Yotpo — and everything integrates well. Highly recommend it for Shopify merchants looking to streamline their marketing.