Zilmor review for B: WhatsApp Chat, Abandon Cart

July 31, 2025

We've been using Bitespeed for the past few months, and it has quickly become an essential part of our customer engagement strategy. Managing conversations across WhatsApp, Instagram, and Messenger is now seamless, allowing us to stay connected with our customers in real time through a single, intuitive platform. The interface is clean and user-friendly, which made onboarding effortless for our team. A special thanks to our point of contact, Rahul, whose ongoing support have made the entire experience smooth and productive. One of the standout features has been Bitespeed’s automation and AI Journey tool. Setting up automated flows for abandoned cart reminders, order updates, and welcome messages has been incredibly straightforward. The AI Journey feature, in particular, has helped us design personalized customer journeys with ease—boosting engagement and driving more conversions with minimal manual effort. The WhatsApp broadcast tool has also proven to be highly effective. The ability to segment and tailor messages to specific audiences has allowed us to engage customers in a much more targeted and meaningful way. Overall, Bitespeed has not only streamlined our communication channels but has also empowered us with tools that make customer engagement smarter and more impactful. We highly recommend it to any business looking to scale their D2C communication efficiently.