All reviews

Rating Breakdown

  • 5
    93% (324 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (16 ratings)

Reviews with Text

  • 96% (335)
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5 / 5 Share

March 18, 2025

We have been using Bitespeed for over three years to automate our retention journeys and manage our entire WhatsApp communication with customers—be it through chatbots, pop-ups, or direct interactions. The team is incredibly supportive, always helping us make the most of the platform. They continuously add new features to enhance the effectiveness of our efforts. We are extremely satisfied with their service. Kudos to the team for their dedication and innovation!

Store

Barosi

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Bitespeed feels like part of our own team! Their account managers are always available, quick to respond and bring fresh ideas to improve our campaigns. BiteSpeed keeps evolving, adding new solutions over time to make WhatsApp marketing even better. Their omnichannel automations across WhatsApp, email, SMS and Push, along with Micro-segmentation, has helped us boost revenue and increase engagement. If you're looking for a reliable and featurerich CRM app for Shopify, Bitespeed is a no-brainer!

Store

Saundh

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2025

I’ve had an incredible experience with the BiteSpeed app! Their service is top-notch, and the team is extremely responsive. Whether it’s handling customer interactions or managing orders, BiteSpeed has streamlined my business operations effortlessly. Highly recommend for anyone looking to enhance their e-commerce support!

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

March 14, 2025

The support team is absolutely the best! They get back almost immediately with help. The product also keeps upgrading every few weeks based on feedback and use case. Retention for a D2C brand is a key marketing channel and Bitespeed helps you achieve high ROIs with their inputs from experiences gained from other brands.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 13, 2025

Bitespeed is a solid tool with AI capabilities that can drive great results for retention. The experience has been seamless so far & we feel there is a lot of potential for us to explore with Bitespeed. The support from our account manager has been amazing along with smooth onboarding and assistance.

Store

Kiro

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

This app is a game-changer for managing customer interactions. The WhatsApp chat feature makes it super easy to assist customers in real time, improving engagement and conversions. Highly recommend it for businesses looking to enhance customer support and boost sales!"

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2025

We've been using Bitespeed for our WhatsApp marketing and chatbot needs, and it has truly transformed how we connect with our customers. The platform's all-in-one approach makes it incredibly easy to manage our Whatsapp quires The team at Bitespeed, especially Kaushambhi, Rachit and Aditya have been super helpful, providing tailored solutions and support whenever we need it. Thanks to Bitespeed, we've been able to engage with our customers more efficiently, automate responses, and drive better results in our marketing campaigns. Highly recommend!

Store

CHUPPS

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2025

We've had a great experience using Bitespeed for our Shopify store. The app makes it easy to automate WhatsApp marketing and customer support, helping us engage with our audience more effectively. The flows are intuitive, and the team is always responsive to queries. Highly recommend for brands looking to streamline communication and drive conversions!

Store

Ludic

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Bitespeed has been doing a fantastic job for us. On-time responses, seamless support, and a hands-on approach to everything—from brainstorming ideas to solving tech hiccups—make working with them a breeze. A huge shoutout to Kaushambhi & the team for always going the extra mile. You guys make things actually seamless!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

We are a Dubai based retail brand, using Bitespeed services. It has been a pleasure working with the team to build our internal omni-channel dashboard. Kaushambi, Aditya and the team has been very very helpful. If you are a start up, this is a great software plugin to work with.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

¡Excellent tool for retention and conversion! Bitespeed has been an incredible solution for optimizing customer communication through WhatsApp. It has allowed us to recover abandoned carts, launch strategic campaigns, and effectively improve our retention rate. The platform is easy to use, and their support team is exceptional. A special thanks to Suhasini, who is always attentive to ensure we make the most of the app and achieve higher conversions. Highly recommended!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Extremely good service. The product though has a complex mapping system that makes it rather difficult to do it on your own. The team however is extremely handson and assists you every step along the way. The app functions brilliantly and provides a good over all integrated service.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2025

Great app, and more importantly, fantastic support. Shout out to Suhasini, the founder Vinayak, and of course Sunil and Tanul for their incredible support. Bitespeed is a must have for all ecommerce businesses who want to tick all their boxes with WhatsApp marketing through well crafted and timed journeys.

Using app

8 months

Total reviews

29

Average rating

5.0

5 / 5 Share

March 11, 2025

Bitespeed has completely transformed how we connect with our customers! Their WhatsApp marketing and customer engagement tools are not only powerful but incredibly easy to use. The ability to target high-intent users like cart abandoners or active subscribers has helped us convert more leads without spending extra on ads. What truly sets Bitespeed apart, though, is their exceptional support team. Thanks to Aditya ji and Yash ji, they genuinely care about your success and always assist.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 12, 2025

We've been using Bitespeed for WhatsApp chat and abandoned cart recovery, and it's been a game-changer! The automated follow-ups have significantly increased our recovery rate, and the ability to personalize messages boosts customer engagement. Plus, the detailed analytics help us refine our strategy. Bitespeed is efficient, user-friendly, and delivers great ROI — highly recommend it!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2025

Bitespeed’s WhatsApp & SMS marketing tool is a game changer for retention! Automate follow-ups, send personalized messages & boost conversions. With real-time engagement & data insights, it’s easy to track performance.. Plus, its customer support tool makes query handling seamless. SMS ensures wider reach & quick action.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2025

The tool is really helpful for CSM. Ease to use & friendly in nature. Team support is bang on!!

Store

Hyue

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 10, 2025

Bitespeed is not that easy to use and understand bt their support team is very helpful and supportive and responsive, specially Shweta Srivastav. She is doing excellent job. Thanks to her for all the support and she is doing fantastic job.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Bitespeed takes care of everything! The team is quick to resolve issues. They're also constantly trying new things that help boost revenue. Great going guys!

Using app

11 months

Total reviews

4

Average rating

5.0