All reviews

Rating Breakdown

  • 5
    93% (324 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (16 ratings)

Reviews with Text

  • 96% (335)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 15, 2021

Great app. Very good support, recomendation and show some nice trick to us while set up the website.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2021

Great customer service and functionality. I look forward to exploring all the things this app can do.

Using app

5 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Jan. 9, 2021

Excellent App. Very simple to use and an outstanding customer support. Works seamlessly and I'd highly recommend you give this a try !!!

Using app

24 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 13, 2020

I've had incredible service with this app. Vinayak stayed up until he helped me sort out a problem, I have tried other apps and the service was not nearly as good.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I just installed the app and after some tests it works well. The free plan allows to make a first direct contact with customers and to be closer to them, it's essential to build customer loyalty. Possibility to customize the popup and the different tools, simple and intuitive configuration. The support is reactive and helpful, Vinayak personalized a message for me (impossible to do it from the app interface). I would probably opt for the paid plan with retargeting of abandoned shopping carts in a while. Thanks and good luck to the team ;)

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 25, 2020

I used this app and it´s great, the best option for messenger chat, I recommend to use it. Simply and powerful.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

I run an ecommerce store for an artist, and we've had tremendous success with this app. I would highly recommend this to anyone that is looking for a boost in revenue for their store. I'll also add that the service is unmatched, and Vinayak is always promptly responsive and helpful. One word of caution to anyone using a Facebook messenger app. Don't use the Brooklyn theme on shopify. Due to Facebook's guidelines any chat box will cover the checkout button on Brooklyn. Happy Marketing

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2020

Customer support is reliable and very helpful :) App has potential to drive more sales. Thank you to the team

Using app

4 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 23, 2020

Great little app. Love the UI. We just installed it and looking forward to see if it generates sales! Will keep you updated :)

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Vidushi is been really helpful with my issue with the facebook live chat widget setting. She taught me step by step on how to find the setting.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2020

We have been using it for a few days now and the app looks very promising. It was easy to configure. I had a few questions and the co-founder of the app Vinayak personally helped me with a few settings. We have 3 Shopify stores and are using various apps both from big and small developers. Our experience is that smaller developers consistently offer a more reasonable pricing and better support. I wish them a success and hope they will be able to maintain this great app at a reasonable price with the same excellent level of support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2020

Outstanding customer service! I have not used the app for a long time, however, any time I get any issue, the small team is always there to answer questions 100% Recommended I definitely enjoy using the app

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

Great app and uniqe service. very kind and helpful staff i use thier app daily with good results , k

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2020

The app is very smooth and easy to use, and the most valuable is the customer support, they are fast and technically capable. great guys,,,keep it up..

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

I just installed this app and trying to set up in the dashboard, the customer service pop up says hi and offers quick service to help to check the app installation and guide me in some bot setting, this is never happening before when I install others app in Shopify. Great customer service, worth the price!

Store

Mossac

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

Just started using the app. Easy to setup and great customer support. Love that there's an actual person you can talk to. I recommend it!

Store

Bizbriz

Using app

1 day

Total reviews

6

Average rating

4.3

5 / 5 Share

Dec. 31, 2019

Pretty Cool Concept that really helps! Remarketing and Preventing Abandon Carts are the most important things I think when doing online ecommerce. Having days of 14 add to carts with only 1 purchase for the whole day is tough. Also a customer that have concerning questions about a item can lead to those visits but no purchases. If you cant answer the customers concerns then why should they order from you? This app actually helps to solve those problems that occur to every new and experience seller. You are able to answer those concerns on live and capture those abandon carts via FB. Their Team actually helps and really likes to find out how they can help and grow your sales. This also includes any ideas you would like to see them create for the existing app. Vinayak also gives great suggestions on using FB ads to grow your business and other helpful reviews of your site to create more conversions. GREAT APP AND TEAM!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Last update: their team apologized and helped me. the issue is solved. Thank you again Update from 5 stars to 1 star : they were good when they started but when they grew and updated the app I requested trial for the biggest plan that has new fetchers was not there when I tried their plan at first ( when it was just 2 plans free and pro ) and I got that replay : '' Our tech team is overloaded right now so would take time to generate a separate trial link for you 11:00 pm '' said by Vinayak I am removing the app as I did not expected that from a team was once helpful ---------------------------------------- Great helpful app! and really supportive team!! they respond right away and make sure there is no issue in the store ! VERY recommended app!!

Using app

6 months

Total reviews

9

Average rating

4.3

5 / 5 Share

Dec. 18, 2019

What an amazing App. This is a combination of 3 Apps in one. Really amazing job! Works nice and I recommend it to anyone!

Using app

About 2 hours

Total reviews

17

Average rating

5.0

5 / 5 Share

Dec. 12, 2019

Very nice application! Easy to install with many options and the customer support team is very friendly! Would definitely recommend using.

Using app

About 2 hours

Total reviews

1

Average rating

5.0