Rating

4.9

feedback

253

Reviews

chart

#1,028

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    3%
  • Less than a month
    27%
  • Less than a year
    63%
  • More than a year
    3%

Reviews Summary

The reviews for the Blanka Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by team members like Mae, John, and Patrick. Customers appreciate the quick responses, helpfulness, and professionalism exhibited by the Blanka team. The app is praised for its user-friendly interface and the high-quality products offered. Many reviewers mention specific team members by name, emphasizing their dedication and support in resolving issues and guiding them through the process of setting up their online stores. Overall, the Blanka team is commended for their outstanding customer service and product quality, making the experience of working with them enjoyable and rewarding.

Highlights

Exceptional customer service provided by team members like Mae, John, and Patrick
User-friendly interface of the app
High-quality products offered
Specific team members mentioned by name for their dedication and support
Positive experience and rewarding collaboration with the Blanka team

Rating Breakdown

  • 5
    93% (235 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 26, 2024

I don't even know how to put words the amount of time Patrick, John and Amy give you to help you in the best way possible. You literally get replies in seconds from them and I can't tell you how much it has helped me in building my beauty brand. I don't know if I could've achieved my dreams without their help. This seriously is the best. app. ever. 100% recommending it to everyone as the experience is very smooth and they have a very kind approach to any kind of problem that you encounter, and help you solve it as easy as possible. Thank you John, Patrick and Amy for helping me build everything I wanted as a makeup artist. And their integration system works seamlessly on side note:) Again, no more words but the best. app .ever :) Thanks for everything!:)

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

June 26, 2024

Two days after signing for the 14-day free trial I cancelled my subscription with them, but it turns out their app fooled me into believing that I cancelled it successfully! Now after the free trial I got charged for 140eur for services I don't plan on using cause they are not applicable in my region!

Using app

--

Total reviews

1

Average rating

1.0

5 / 5 Share

June 26, 2024

Very responsive. Fast process. Great product. Highly recommend this company. Hope to do business with them for a long time.

Store

Maureen

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're excited to know that you found our process fast, our product great, and our team very responsive. Your recommendation means a lot to us. We look forward to doing business with you for a long time and continuing to meet your expectations. Thank you for choosing Blanka!

5 / 5 Share

June 25, 2024

I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star. Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work! I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds. His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort. I must say his level of quality work remains unprecedented in your company. The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow. I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success. I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals. Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible. Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!

5 / 5 Share

June 25, 2024

This truly was an amazing and quite pleasant experience. The customer service is absolutely incredible and Patrick whom was my go between person for the design team working to create my name plate. They all have done a phenomenal job working to get this done in a timely manner. Thank you so much for all you all have done!

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your amazing experience! We are thrilled to hear that our customer service exceeded your expectations. Our team is dedicated to providing exceptional service, and we're glad they could assist you in creating your brand plate in a timely manner. Your kind words mean a lot to us. Thank you for choosing Blanka, and we look forward to continuing to support you!

All reviews

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