Rating

4.9

feedback

323

Reviews

chart

#1,174

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    22%
  • Less than a year
    65%
  • More than a year
    9%

Reviews Summary

The reviews for the Blanka Shopify App are overwhelmingly positive, highlighting the exceptional customer service provided by representatives like Mae, Patrick, and John. Customers appreciate the quick responses, helpful guidance, and professionalism exhibited by the support team. The user-friendly interface of the app and the ease of communication with the staff are frequently mentioned as strong points. Additionally, the high-quality products and the seamless integration with Shopify are praised. However, there are a few mentions of slow fulfillment times and issues with product availability, which some users find inefficient. Overall, the app is recommended for its excellent customer support and ease of use, with room for improvement in fulfillment efficiency.

Highlights

Exceptional customer service
User-friendly interface
High-quality products
Slow fulfillment times
Product availability issues

Rating Breakdown

  • 5
    93% (301 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 18, 2025

The Blanka team has great support to help you implement the beauty products on your website! They are very timely in getting back to you when you need help with orders or website integration.

Store

Swageye

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that you've had a positive experience with our support team and that we’ve been able to assist you promptly with orders and website integration. Thank you for choosing Blanka!

5 / 5 Share

April 7, 2025

Mae was very helpful and answered all my questions.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear all your questions were answered and that you had a helpful experience. We're here anytime you need us!

5 / 5 Share

April 7, 2025

Mae was extremely helpful! Was on chat with me for over an hour helping me get my problem fixed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so happy to hear that you received the support you needed and that your issue was resolved with care and patience. Thank you for choosing Blanka!

5 / 5 Share

April 3, 2025

I'm thoroughly impressed with Mae's exceptional representation, facilitating seamless communication and consistently prioritizing customer needs. The website's intuitive design makes navigation effortless, and the customer support team – particularly Mae – provides unparalleled assistance, promptly addressing any questions or concerns

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're delighted to hear that you've experienced seamless communication and found our website intuitive and easy to navigate. It's great knowing our customer support has met your needs promptly and effectively. We're always here to help and look forward to continuing to support you!

5 / 5 Share

March 30, 2025

Love how easy it is to use!!! And it looks great in photos!

Store

evoL

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We're delighted to hear that you're finding it easy to use and that the products look great in your photos. We're excited to continue supporting you and your brand!

All reviews

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