Rating

4.9

feedback

311

Reviews

chart

#880

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    18%
  • Less than a year
    69%
  • More than a year
    9%

Reviews Summary

The reviews for the Blanka app highlight exceptional customer service provided by team members like Mae, Patrick, John, and others. Customers appreciate the quick responses, professionalism, and efficiency of the support team. Positive themes include helpful and knowledgeable customer service representatives, quick issue resolution, and user-friendly interface. However, there are some concerns raised about fulfillment times and product availability. Some users mention delays in fulfillment and issues with out-of-stock items appearing in orders. Despite these challenges, the majority of reviewers praise the app for its transformative impact on their business operations and the high-quality products offered by Blanka.

Highlights

Exceptional customer service and quick issue resolution
User-friendly interface and helpful representatives
Concerns about fulfillment times and product availability
Transformative impact on business operations
High-quality products offered by Blanka

Rating Breakdown

  • 5
    93% (289 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 27, 2025

Nice way to whitelabel skincare

Store

Trevana

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

John Eloriaga is a knowledgeable young man, very professional, and knows his products. He was very helpful with understanding the process and marketing tools for success. Thank you, Kathy T Cruisin Organics

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're so glad to hear that you found the support team knowledgeable and helpful in guiding you through the process and marketing tools for success. We're always here to support you on your journey and we wish you continued success with your business!

5 / 5 Share

Feb. 6, 2025

Patrick was super helpful in guiding me toward the right products to promote. He provided great customer service—patient, knowledgeable, and easy to communicate with. The whole process felt smooth and stress-free thanks to his support. Really appreciate the help, Patrick!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're so glad to hear that the support team was able to guide you in selecting the right products and made the process smooth and stress-free. Providing patient and knowledgeable support is always our goal. Wishing you success with your promotions, and we're here whenever you need further assistance!

5 / 5 Share

Jan. 28, 2025

Mae was an amazing help expediting my first order with Blanka and was very helpful and knowledgeable. Thank you very much Mae

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're delighted to hear that your first order was expedited smoothly and that the support team provided helpful and knowledgeable assistance. We're always here to support you—wishing you great success with your business!

5 / 5 Share

Jan. 23, 2025

I had a problem but Mae fixed it very quickly and professionally. Thank you Mae

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! We're so glad to hear that your issue was resolved quickly and professionally. It’s always our goal to provide efficient and helpful support. We're here for you whenever you need us and thanks for choosing Blanka!

All reviews

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