Blanka Makeup Beauty Cosmetics
Dropship private-label beauty & skincare with your logo added
Rating
4.4
feedback
110
chart
#2,552
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
4%
-
Less than a month
30%
-
Less than a year
51%
-
More than a year
11%
Reviews Summary
The reviews for the Blanka Shopify App are quite mixed. While some users praise the app for its customer support, ease of use, and product quality, others have faced significant issues with fulfillment delays, unexpected charges, and lack of responsiveness from the team. Positive themes include excellent customer service, helpful team members like Mae, Patrick, and Andie, and high-quality products. On the other hand, negative themes revolve around slow fulfillment times, unexpected charges for services like logo changes, and lack of communication regarding order delays and refunds.
Highlights
Review RSS Feed
All reviews
March 21, 2026
Great cosmetics and great customer service! I strongly recommend their products! :)
March 12, 2026
Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer.
Jan. 29, 2026
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,
Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory. Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
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