Blanka Makeup Beauty Cosmetics
Dropship private-label beauty & skincare with your logo added
Rating
4.4
feedback
108
chart
#3,123
All reviews
Review RSS Feed
Jan. 29, 2026
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,
Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory. Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
Jan. 26, 2026
What a scam asking to pay a fee just for changing the logo. I tried an initial logo (just playing around), and then I went for change it and I had to pay $149 for that. It's like paying a fee for changing the profile picture on your instagram. They did not make the logo, nor they started placing it onto the products, so why asking the users to pay that ridiculous fee. When you initially set the logo, they do notify you that if you want to change it in the future you'll have to pay, but pay for what exactly.
Hello @BloomVibe! Thank you for sharing your feedback—we understand how frustrating this can feel, and we appreciate the opportunity to clarify. We always offer free logo changes before any products are published or inventory is ordered. If you’ve uploaded a logo but have not yet published products or placed an inventory order, you’re welcome to change your logo as many times as you like at no cost. The logo fee only applies after products are published or inventory is ordered, as changing a logo at that stage requires updates across product files, production workflows, and quality checks. This is why the fee is disclosed during the initial logo setup, so there are no surprises later on. We truly value your business and want to ensure the process is transparent and fair, please don’t hesitate to reach out to us at [email protected]. We’ll also follow up with you directly to ensure everything is resolved smoothly. -BLANKA Team
Jan. 17, 2026
I have pending orders from 7 weeks ago that have not been fufilled. I have had to cancel and refund all orders I have had since December 3rd 2025. When I have reached out I am just told they are experiencing delays from the holiday but its January 17th, 2026. Its unprofessional and inexcusable.
@Sugar Love TM! We value your feedback and sincerely apologize for the delay with your order and truly appreciate your patience. Typically, our shipping process runs smoothly, but recent temporary factors—such as the holiday rush, higher order volumes, and our warehouse transition to the U.S.—caused this delay. If you’re still experiencing any issues, please don’t hesitate to reach out to us at [email protected]. We’ll also follow up with you directly to ensure everything is resolved smoothly. - BLANKA Team
Nov. 5, 2025
Installed the app today on brand new shopify store and it doesn’t work. Trying to publish to store, blanka gives a success message saying the product has been published but the spinner keeps rotating for a minute before giving up. All other non-blanka apps work perfectly fine with my store. Also, no support available after 6 pm and night, I have to wait until tomorrow morning Canada time for them to wake up and look into this issue. Very very disappointed!
Aug. 2, 2025
Scammers, charged the entire money for subscriptions for whole year instead of monthly basis.
Nov. 25, 2024
I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap
You are absolutely right! You were supposed to get a 14 days free trial and before getting charged, you would have first needed to finish the trial. We greatly appreciate you bringing it to our attention yesterday! There is no excuse and we fully admit that there was an isolated billing error on your account which caused our system to automatically charge the account even before any trial happened. It's exactly why our team immediately reversed the charge and resolved the error as soon as it was reported. We absolutely do not want any new users experiencing the same thing because we would hate for anyone to think that we were misleading or trapping them. Of course, we don't blame you for feeling this way because of what you experienced but we pray that you can give us another chance and make your experience better! Please reach back to us again via live chat or send us an email at [email protected] and we promise to make it up to you! Thanks for your understanding!
June 22, 2025
1-Star Review Not worth the money. I used Blanka for about a month, and it’s simply not worth the $80 a month. The shipping times were terrible. Although they advertise 3-5 day shipping, it actually took over 3 weeks for products to arrive. What they don’t tell you upfront is the additional printing time, which delays everything further. The products themselves are overpriced. I found the exact same makeup on Alibaba for 50 cents to $1, while Blanka charges over $10 per product plus an additional $8.99 shipping fee. Charging $8.99 for shipping would be understandable if it didn’t take 3-4 weeks for customers to receive their orders. Honestly, you’re better off just buying makeup from Alibaba, adding your logo, and either shipping it from home or using a fulfillment center. $80 a month for this service is a joke—maybe if it was $20 a month, it’d be more reasonable, but at this price, it feels like robbery. Save yourself the frustration and look for better alternatives.
Thank you for sharing your honest feedback and we're really sorry you feel that way, but we do highly respect your opinion and point of view! Looking at your order history, we were able to confirm that all your shipped orders were delivered within 5 business days. Our production timelines as well as our shipping times have always been in all our FAQ articles and it's something that we are very transparent and upfront about. If you remember about a month ago when you asked our customer support for clarification about it - our team provided you with all the information you needed because we always want to make sure that all our customers are aware about all their available option. While our print-on-demand (drop shipping) option does require an order to be printed first, we do also give you other options such as storing your inventory with us for faster fulfillment (1-2 business days), we can ship to your preferred fulfillment center, or we can ship to you directly (if you want to do self fulfillment). As for product pricing, we'd love to know which products you found to be the 'exact same' product because while you will indeed find similar products elsewhere, our products may be completely different in terms of formulation, quality, where they are made from, and especially our high quality printing (branding). We'd be happy to discuss with you the differences and advantages of our USA/Canada made products vs. other products so don't hesitate to let us know if you need more information about them. Regarding subscription plans, we offer lower pricing plans to fit your budget as well as our basic free plan but we would, of course, love to learn more about how we can help make things better for you so don't hesitate to reach back to us at [email protected] and we promise to do everything we can to work with you in making your stay with Blanka, worth it ⭐⭐⭐⭐⭐.