Blanka Makeup Beauty Cosmetics
Blanka is a highly recommended app for e-commerce merchants looking to scale and improve their fulfillment speed. The positive aspects highlighted in the reviews include exceptional customer service, quick response times, helpful support representatives like Abigail, Mae, and Patrick, and ease of use. Customers appreciate the hands-on assistance provided by the support team, especially in resolving technical issues and guiding them through the setup process. The app is praised for its fast order processing, reliable delivery, and product quality. However, there are a few negative reviews mentioning issues with fulfillment times, technical glitches, and delays in customer support response.
DO NOT INSTALL!! STAY AWAY!! I uninstalled this app and never used their services and they are still charging me a subscription fee. I reached out when I uninstalled and received no response. I've tried contacting them via the support link on the app, but to no avail. I also tried contacting them through their chat on the website and the chat miraculously does not work. They are impossible to get a hold of.
I’ve been using Blanka for my store, Gecko Glow Beauty, and the service has been fantastic. I recently needed help upgrading to their VIP Annual plan to get faster, priority order processing. Their support representative, Abigail, was incredibly helpful—she guided me through the Shopify Billing process and made sure everything was activated immediately. It’s rare to find such hands-on support for e-commerce apps, and I’m already seeing the benefits. Highly recommend Blanka to any brand looking to scale and improve their fulfillment speed!
Réponse rapide et excellent suivi.
I can't wait to start selling my makeup
I had a few questions about removing an old Shopify store and connecting a new one, and I had the pleasure of being assisted by Abby. She was incredibly helpful, patient, and quick to respond throughout the entire process. Abby took the time to answer all of my questions thoroughly and made sure I understood each step. Her knowledge and willingness to help made what could have been a stressful situation feel simple and straightforward. I left the chat feeling confident and fully supported. Thank you, Abby, for providing such excellent customer service! I appreciate you!
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