Blanka Makeup Beauty Cosmetics
The reviews for the Blanka Shopify App are a mix of positive and negative feedback. Positive aspects include excellent customer service, quick response times, high-quality products, and helpful support team members like Abigail, Andie, Mae, and Patrick. Customers appreciate the ease of use of the app and the support provided in launching their beauty brands. However, there are negative reviews mentioning issues with slow shipping, delays in order fulfillment, high fees for services like logo changes, and challenges with canceling subscriptions. Some customers also expressed frustration with pending orders and lack of communication regarding delays.
Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published. I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression. As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly.
i want to say this company is great and the support is amazing specially Abigal very supportive and she have a very good way in communication and act quickly you don't find this type of treatment with all companies or agents so thank you Abigail. and for the products quality very high quality and its very good for any one want to start his cosmetics brand i really recommend Blanka and i want to say that every business will be hard at the beginning but trust me you are in the right place.
Recommended for the dropshiping. They have a good customer service.
You always know that first impressions say a lot, and with Blanka, my first impression was extremely positive from the very beginning. My first 5 orders went smoother than I expected — 2 orders were delivered in just 8 days, and the other 3 arrived within 10 days. For a beauty brand owner, fast fulfillment and reliable delivery are incredibly important, so this gave me a lot of confidence moving forward. What truly made the experience stand out was the support team. Abigail and Andie were both amazing — very professional, responsive, supportive, and genuinely helpful throughout the entire process. Their communication and attitude made everything feel much easier and more comfortable. I’m honestly very happy I decided to work with Blanka, and I’m excited for what’s coming next. So far, the experience has been smooth, positive, and full of good energy.
Hello @Thundraluxe Thank you so much for the fantastic 5-star review! We take great pride in partnering with manufacturers that meet FDA requirements and maintain GMP certifications, as we know how important safety and quality are when building a brand. We can't wait to see your brand thrive! - The BLANKA Team
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