Blanka Makeup Beauty Cosmetics

I’ve been using Blanka for my store, Gecko Glow Beauty, and the service has been fantastic. I recently needed help upgrading to their VIP Annual plan to get faster, priority order processing. Their support representative, Abigail, was incredibly helpful—she guided me through the Shopify Billing process and made sure everything was activated immediately. It’s rare to find such hands-on support for e-commerce apps, and I’m already seeing the benefits. Highly recommend Blanka to any brand looking to scale and improve their fulfillment speed!

Réponse rapide et excellent suivi.

I can't wait to start selling my makeup

I had a few questions about removing an old Shopify store and connecting a new one, and I had the pleasure of being assisted by Abby. She was incredibly helpful, patient, and quick to respond throughout the entire process. Abby took the time to answer all of my questions thoroughly and made sure I understood each step. Her knowledge and willingness to help made what could have been a stressful situation feel simple and straightforward. I left the chat feeling confident and fully supported. Thank you, Abby, for providing such excellent customer service! I appreciate you!

Recommended for the dropshiping. They have a good customer service.

You always know that first impressions say a lot, and with Blanka, my first impression was extremely positive from the very beginning. My first 5 orders went smoother than I expected — 2 orders were delivered in just 8 days, and the other 3 arrived within 10 days. For a beauty brand owner, fast fulfillment and reliable delivery are incredibly important, so this gave me a lot of confidence moving forward. What truly made the experience stand out was the support team. Abigail and Andie were both amazing — very professional, responsive, supportive, and genuinely helpful throughout the entire process. Their communication and attitude made everything feel much easier and more comfortable. I’m honestly very happy I decided to work with Blanka, and I’m excited for what’s coming next. So far, the experience has been smooth, positive, and full of good energy.

FUCKING APP DONT USE BE CAREFUL

Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer.

Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,

Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.

Working hard with this great team to launch my new Beauty Brand! I chose Blanka for one specific reason, ease of use and a great catalog. If you are like me, organically growing a brand with a drop ship Manufacturer, and need a great Company that can adapt to your business needs, check out Blanka! They have all the features you need to scale at your own pace! Thank you Blanka!

Great customer support and quick reply times, super easy to use!!

Installed the app today on brand new shopify store and it doesn’t work. Trying to publish to store, blanka gives a success message saying the product has been published but the spinner keeps rotating for a minute before giving up. All other non-blanka apps work perfectly fine with my store. Also, no support available after 6 pm and night, I have to wait until tomorrow morning Canada time for them to wake up and look into this issue. Very very disappointed!

Very Helpful and Fast Support Team!

Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly.

Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars!

Andie at Blanka went above and beyond the call of duty to ensure a time sensitive order I required for travel to Dubai was delivered to me ... he held my hand through the entire process - what a champion!

its a great way to start your own Beauty Brand and the People who Work there are always really nice :)

Exceptional service.Very helpful team.

I just had my first contact with Blanka support and I'm really happy with the experience. As someone completely new to the platform, I had a lot of questions about how things work. "Mae" was especially helpful—very patient, clear, and made sure I got everything sorted out. Patrick was great too. Overall, really appreciate the excellent support and the friendly team. Thanks for making it easy to get started!