Blanka Makeup Beauty Cosmetics
All reviews
Awesome company. Polite people. They will email you if something is off. Highly recommended
I’ve been using Blanka for my store, Gecko Glow Beauty, and the service has been fantastic. I recently needed help upgrading to their VIP Annual plan to get faster, priority order processing. Their support representative, Abigail, was incredibly helpful—she guided me through the Shopify Billing process and made sure everything was activated immediately. It’s rare to find such hands-on support for e-commerce apps, and I’m already seeing the benefits. Highly recommend Blanka to any brand looking to scale and improve their fulfillment speed!
Hello @Gecko Glow Beauty Thank you so much for taking the time to share such a wonderful review! We are so happy to hear that Gecko Glow Beauty is thriving on Blanka and that upgrading to the VIP Annual plan was a smooth experience for you. Abigail is an incredible asset to our team, and I will be sure to share your generous shout-out with her—she will be delighted! Priority order processing is going to give your brand a fantastic edge as you scale. We are so proud to partner with Gecko Glow Beauty and can’t wait to support your continued growth! - BLANKA TEAM
My experience is great! Everyone of my issues were solved. Love them!
For the past three years, our collaboration with Blanka has been nothing short of transformative. In an industry where reliability, speed, and brand alignment make or break the customer experience, Blanka has consistently delivered above and beyond. What started as a simple supplier relationship quickly evolved into a true growth partnership. Their platform is intuitive, their product quality is consistently impressive, and their fulfillment reliability has allowed us to scale without hesitation. But what truly sets Blanka apart is the people behind the platform—responsive, proactive, and genuinely invested in our success. Blanka has empowered us to launch products faster, maintain tighter brand control, and deliver a premium experience to our customers. Every update, every improvement, every support interaction reinforces the same truth: they care about helping brands win. Three years in, we’re not just satisfied—we’re energized. Blanka has become a foundational part of our operations, our product strategy, and our ability to grow with confidence. If you’re looking for a partner who shows up, follows through, and elevates your brand at every step, Blanka is exactly that.
I can't wait to start selling my makeup
@She Hustle Everyday And we can't wait to see you launch! Setting up your brand is such an exciting milestone! Thank you for the wonderful review! Wishing you all the best on your journey!
Andie is amazing and helped me out with my inquiry.
Great support from Abigail! Highly recommend this business. Many thanks.
Excellent customer service. I had accidentally uploaded the wrong logo while learning how the platform worked and testing products on my webshop. I did not realize that the logo would become locked once products were published. I contacted support expecting a complicated process, but they responded quickly, understood the situation, and helped me resolve the issue right away. Their professionalism, patience, and willingness to help made a great first impression. As a new user, I truly appreciate the support I received and I am looking forward to a successful long-term partnership. Thank you for the excellent service and for helping me get my brand set up correctly.
Hello Masion Molinari! Thank you so much for taking the time to share such a detailed and thoughtful review! Making your onboarding experience smooth and hassle-free is always our main goal. We are so excited to have you on board and can’t wait to support your brand's growth as you launch. Here’s to a wonderful and successful long-term partnership! - BLANKA TEAM
FUCKING APP DONT USE BE CAREFUL
Hello @We Dont Make Trash I am very sorry to hear about your experience and the frustration this has caused. We take feedback like this seriously and would love the opportunity to look into what went wrong and make it right. Our goal is to ensure our merchants have a seamless experience, and we apologize that we missed the mark here. Please don’t hesitate to contact us at [email protected]. We’ll also be following up with you directly to make sure everything is resolved smoothly. - The BLANKA Team
Abigail was amazing. Abigail greeted me with kindness and addressed my issue right away. It didn't take long before I was up and running. A little confusion on my part became clarity after she helped me. I am very thankful. Especially as a new customer.
Hello @Reiland Beauty Products, LLC Thank you so much for the glowing review! We are so happy to hear about your experience. Abigail will be very grateful! It was a pleasure helping you find clarity, and we’re thrilled to have you as part of the community. Welcome to the family—we can’t wait to see your brand grow! - The Blanka Team
Just like the review below mine, i have pending orders for 8 weeks! They claimed all my inventory and all their own inventory is stuck at customs, and gave me ZERO idea of when orders will be shipped out. Thousands of dollars of inventory stuck. Zero updates from these guys, and they wont even respond to the emails in 48-72hrs. I had to give refunds out of my profit margins in other products to save my reputation. Then they ship ME inventory instead of FULFILLING my customer orders! So i fulfill my customer orders manually, and after telling them to cancel and not fullfill nearly 25 orders that i just shipped, over the course of the next 7 days, they DUPLICATE ship everything to my customers, of course, at my expense. Now i have spent double the amount, lost double the inventory, incurred charges for fulfilling and shipping everything on my own, and wasted HOURS with customers, blanka, and our team to get things fulfilled and shipped. AND HERE IS THE STUPID RESPONSE FROM THESE CLOWNS AFTER telling them to give me a full refund! ============================ EMAIL FROM BLANKA MANAGEMENT (took 2 weeks just to get this pathetic resolution): Andie from Blanka 4:52 PM (1 hour ago) to me How are you doing? After reviewing the situation, we’re unfortunately unable to offer a refund at this time, as the orders were already in progress when the decision to fulfill these orders on your end was made. That said, we do want to support you as best we can. The best option we’re able to offer is an account credit, which can be applied toward future orders. The total amount of all the orders you've listed totaled to $401.27. Additionally, we’re happy to extend your membership by two months, giving you more flexibility and time to fully use the credit and access our services. Please let us know if you’d like to move forward with the account credit and membership extension, or if you have any questions Regards,
Hi @DermaCrest LLC, We’re truly sorry for the frustration and inconvenience you’ve experienced. We understand how critical timely fulfillment is for your business and regret the impact this situation has had on your orders and inventory. Please know that our management team is actively handling this matter, and we appreciate your patience as we work to resolve this issue. - BLANKA Team
Blanka is a wonderful company to partner with. They are extremely responsive when you reach out to them for help and their product offering is the best that I have come across.
@Urban Bushgoddess! Thank you so much for your kind feedback! We truly appreciate you taking the time to share your experience. Providing responsive support and a high-quality product catalog is something we take great pride in, so it’s wonderful to hear that it’s making a difference for you. We’re grateful to be your partner and look forward to continuing to support your success! - BLANKA Team
Great customer support and quick reply times, super easy to use!!
This app is so amazing, Andie was so helpful. He went right ahead and did what I ask. I'm so thankful that I found this app...trust you want be disappointed. Thanks Andie and staff.
Thank you so much for your feedback! 🌟 We’re thrilled to hear you had such a great experience with Andie and our team. Your support truly means a lot to us, and we’re so happy that Blanka has been helpful to you. 💛
Very Helpful and Fast Support Team!
Thank you so much for your review! If you need anything, feel free to let us know!
Very responsive to technical questions and exceptional customer service. Will continue to do business with the team at Blanka as I know they will handle any issues that come up quickly.
Thank you so much for your kind words! We’re thrilled to hear our team’s responsiveness and customer service stood out to you. Knowing that you feel confident in our ability to handle any issues quickly means the world to us. We truly appreciate your continued trust and look forward to supporting your business for many years to come.
Everyone on the team that has helped me (Patrick, John, Andie, Mae) have been super accommodating, helpful and informative with all of my questions throughout the entire process. Great products and amazing customer service. 5 stars!
Thank you so much for your amazing review! 💄✨ We’re so proud of our team, and it’s wonderful to know you’re loving both our products and our service. Thanks for the 5 stars and for choosing Blanka!
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