Jills Dazzling Creations review for Blanka Makeup Beauty Cosmetics

1 / 5

Nov. 25, 2024

I was supposed to get a 14 days free to trail. Blanka went ahead and charged me and their no way to cancel. You have to pay the $888 just get service. I'm filing a lawsuit against Blanka for misleading 14 day free trial, this is to keep other's for falling into the same trap

Using app

About 10 hours

Total reviews

5

Average rating

4.2

Developer Reply

You are absolutely right! You were supposed to get a 14 days free trial and before getting charged, you would have first needed to finish the trial. We greatly appreciate you bringing it to our attention yesterday! There is no excuse and we fully admit that there was an isolated billing error on your account which caused our system to automatically charge the account even before any trial happened. It's exactly why our team immediately reversed the charge and resolved the error as soon as it was reported. We absolutely do not want any new users experiencing the same thing because we would hate for anyone to think that we were misleading or trapping them. Of course, we don't blame you for feeling this way because of what you experienced but we pray that you can give us another chance and make your experience better! Please reach back to us again via live chat or send us an email at [email protected] and we promise to make it up to you! Thanks for your understanding!

Blanka Makeup Beauty Cosmetics for Shopify
Blanka Makeup Beauty Cosmetics
4.5 star
109 reviews

Dropship private-label beauty & skincare with your logo added

Developer
Shopify App Store