Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
284
chart
#740
All reviews
Rating Breakdown
Review RSS Feed
June 19, 2024
John was great!
Thanks for your feedback and for your continued support! We appreciate you for trusting our product and services. We're always here to help you so don't hesitate to reach back to us anytime!
June 19, 2024
Patrick was quite helpful in answering all of my questions and patient enough to comprehend what I needed help with. Thank you very much, Patrick!
That's wonderful to hear! I'm glad we were able to help you so effectively. If you need any more assistance or have further questions, feel free to ask! Thanks for using Blanka!
June 18, 2024
Patrick has been very helpful with my logo and brand plate issue! I would definitely recommend Blanka to others.
That's great to hear! Thank you for your feedback. If you have any other questions or need further assistance, feel free to reach back to us. Enjoy using Blanka!
June 18, 2024
Easy to navigate! Great Customer Service! New to the app, but excited to get started!
We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!
June 17, 2024
Patrick is a delight to work with. Knowledgeable, quick and is always willing to help and is able to obtain answers quickly.
Using app
7 months
Total reviews
2
Average rating
5.0
Thank you for the feedback! We're always willing and happy to help however we can. We value your time so we do our best to answer or resolve any questions quickly. Appreciate you for using trusting our service!
May 26, 2024
Mae was very introspective and helpful.
Thank you for your kind words! We're so glad to hear that we were able to provide you with thoughtful and helpful service. We pride ourselves on our team's ability to support our customers effectively, and it's wonderful to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. Thanks for taking the time to share your experience!
May 22, 2024
I highly recommend this app. Mae has been incredibly helpful and kind in answering all my questions.
Thanks for the recommendation! We greatly appreciate it and we're so happy to have you with us. Our team is always here and ready to help you so don't hesitate to reach back to us again. Thank you for choosing Blanka!
May 21, 2024
I have had a really great experience so far with Blanka. Mae and Patrick have been incredibly helpful in getting me started, they are extremely responsive and always make sure they see the issue all the way through.
Thank you for sharing your positive experience with Blanka! It's always exciting to hear whenever we do well. We're dedicated to always being responsive and thorough because we want to make sure you have a great experience. We appreciate you taking the time to acknowledge our efforts. If you need any more assistance or have further questions, we're always here to help. Thanks for choosing Blanka!
May 20, 2024
Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable. His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey. Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.
Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words about our team and pleased to know one of our members has played such a significant role in your journey with Blanka Beauty Brand. It's fantastic to hear that his expertise and supportive nature have helped make your venture into e-commerce both enjoyable and rewarding. We're committed to providing not just high-quality products but also the guidance and support needed to succeed. Your recommendation is greatly appreciated, and we look forward to continuing our partnership. Thank you again for your trust and confidence in us and thanks for choosing Blanka!
May 13, 2024
i'm very satisfied with the service Blanka provides, Mae helped me alot and gave me outstanding support. I really recommend using Blank.
Thank you for sharing your experience! We're delighted to know that our team provided you with exceptional support. Your endorsement is greatly appreciated, and we hope to assist you again in the future. Thanks for choosing Blanka!
May 10, 2024
I highly recommend Blanka! John is always so helpful! Patrick as well! The whole Blanka team is extremely knowledgeable and helpful, it is a delight to work with them. I’m completely impressed with their professionalism and customer service.
Thank you for your valuable recommendation and kind words! We're delighted to hear that our team was able to provide you with knowledgeable and helpful service. We strive for professionalism and exceptional customer service, and it's wonderful to know that we've met your expectations. We appreciate your feedback and look forward to continuing to work with you!
May 6, 2024
Mae helped me with a few issues I was having. I'm sure she is a representation of the entire team and she was phenomenal!!!! Very professional and patient and helped me with all my issues.
May 5, 2024
I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.
May 2, 2024
The entire Blanka team has been nothing but helpful, informative, and supportive in helping us begin our makeup and skincare line. I have spoken with nearly the entire staff at Blanka and they are what makes this company better than the rest. John, particularly, has been a tremendous help answering all of our questions and addressing our concerns. Thank you for helping us achieve our dream!
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team as you start your makeup and skincare line. It's great to know that we made such a significant impact in supporting your venture. We're dedicated to providing excellent service and are glad we could help bring your dream to life. Thank you for choosing Blanka, and we look forward to continuing this journey with you!
April 28, 2024
The products are very good quality and the support team is amazing. I had an issue publishing my products and they were very helpful and quick to reply and resolved the issue. Thank you very much.
Thank you for your positive feedback! We're glad to hear that you're happy with our products and that our support team was able to resolve your issue quickly and effectively. We appreciate your thanks and look forward to continuing to support you. Thanks for choosing Blanka!
April 24, 2024
Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend
Thank you for the recommendation! We're thrilled to hear that our customer support team have been able to assist you well. It’s our goal to ensure that you have support whenever you need it, and we're happy to know that we've met your needs. Thank you for choosing Blanka!
April 23, 2024
Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)
Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs. Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!
April 25, 2024
will us again. Just be mindful of the margins when it comes to shipping, all in all great concept.
Thank you for taking the time to leave us a review! We're glad to hear that you appreciate our concept and plan to use our services again. We understand your concern regarding shipping margins and appreciate your feedback as it helps us improve our offerings. We are continuously working on enhancing our processes to ensure that our services remain efficient and cost-effective for our customers. Looking forward to serving you again soon!
April 20, 2024
Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!
Thank you for sharing your positive experience! We're delighted to know that we were able to assist you effectively with your order. It's great to know that our responses and advice added value to your launch preparations. We appreciate your kind words and are excited to be a part of your success. Thanks for choosing Blanka, and we look forward to continuing to work with you!
April 19, 2024
Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait
Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!