Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
94
chart
#1,893
All reviews
Review RSS Feed
Sept. 17, 2024
The Blanka team is amazing! Always attentive, proactive, and helpful. I recently worked with Mae and she was so kind and helpful. I will continue to grow with this company.
Thank you so much for your wonderful feedback! We're delighted to hear that our team has been attentive, proactive, and helpful during your experience. We're excited to continue supporting your growth, and we're always here if you need anything else. Thanks for choosing Blanka!
Sept. 9, 2024
John at Blanka has offered wonderful customer service. From prompt responses to transparent information, I had the best experience as a client and would offer this app service to any new or veteran entrepreneurs who are affiliated with beauty brands.
Thank you for your feedback! We're so glad to hear that you had a positive experience with our customer service and that our team was able to assist you promptly and transparently. We appreciate your recommendation and are here to support you whenever you need it!
Sept. 4, 2024
Mae at Blanka was incredibly helpful. Her clear instructions made the setup simple, and she was quick to address any questions I had. I’m now confident my products are perfectly optimized. Highly recommend her for excellent customer support!
Thank you so much for your kind words! We're thrilled to hear that the setup process was smooth and that you felt well-supported throughout. Our team is always here to ensure everything runs seamlessly for you. If you have any more questions, don't hesitate to reach out again at [email protected].
Aug. 12, 2024
Mrs. Mae went above and beyond to ensure everything was perfect. A truly five-star experience - highly recommended! I am in love with Blanka!
Thank you so much for your kind words! We're thrilled to hear that you had a five-star experience with our support team. Going above and beyond to ensure everything is perfect is what we strive for, and we're so glad it made a difference for you. Your recommendation mean the world to us. If there's anything more we can do for you, please don't hesitate to reach out. We're here to help every step of the way!
Aug. 2, 2024
Oh my goodness, John was helpful and we had so much fun figuring out my brand and customizing my experience. What a great line of communication. I learned so much about the company and how to utilize features that I was un aware of prior to our conversation. I am also looking forward to a long relationship with Blanka because of how John explained the structure to me. I Love Blanka!
Thank you so much for your amazing review! We're delighted to hear that our team was not only helpful but also made the process of figuring out your brand and customizing your experience enjoyable. It's fantastic that you learned so much about our company and its features. We're excited about the prospect of a long and fruitful relationship with you. Your passion for Blanka means the world to us. If you ever need further assistance or have more questions, please feel free to reach out. We're thrilled to have you with us!
July 30, 2024
As a newcomer to this platform, I have discovered a variety of brands that offer cruelty-free cosmetics. Among them, Blanka stands out as my favourite. I have reached out to them with numerous inquiries and I must commend Mae for her exceptional service. Mae is not only quick to respond, but she also offers clear and friendly information that has been incredibly helpful.
Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that Blanka stands out as your favorite among the variety of options offering cruelty-free cosmetics. Your satisfaction is our top priority, and it's wonderful to know that our teams quick and clear responses have made a positive impact. Thank you again for your lovely review and for choosing Blanka. We look forward to continuing to serve you!
July 28, 2024
the team from Blanka has been amazing! Friendly, quick and accurate help to get things organised and kick start my skincare venture. The products are high quality and the experience getting my brand on them has been seemless :) Highly recommend!!
It's great to hear that you've had such a positive experience with Blanka! Your feedback is valuable and inspiring for anyone looking to start their own skincare venture. If there's anything else you need assistance with or if you have more details to share about your journey, feel free to reach back to us at [email protected] and we'll gladly assist you!
June 25, 2024
I am SHIZA Tareen, having a wonderful experience with Blanka, so professional and unique. John handles my account at Blanka. I would rate blanka as 5 Star. Thank you John for your tremendous help in my dream project. I am fortunate to be able to witness and work amongst an industry expert such as you, Without your diligence, hard work, late nights, and early mornings I wouldn’t have been able to meet the all the challenges & deadlines. Excellent work! I am always left astounded at the level of dedication and hard work John put’s in every situation. He have the power to rise above any task and deliver the best results and responds back in seconds. His ability to handle a stressful situation brings a lot of insights into solving my unforeseen problems .For example we faced many hard situations with shipment & customs. John came up with a great solutions with an extra effort. I must say his level of quality work remains unprecedented in your company. The way you handled my inventory, shipping & branding and all showed resilience, experience, knowledge, and critical thinking. I would love to get your perspective on getting my brand stronger as we grow. I believe John plays a crucial role in Blanka’s success, and with his professional help I would also like to succeed. It’s rare to come by employees who challenge themselves at work. I appreciate his work ethic and ability to exceed expectations to aid the both blanka & my success. I would mark John with an outstanding performance. I ask like 10 Questions in a row and John responds to each query within seconds without getting annoyed. Sometimes I feel without John I wouldn’t have reached this far and I wish John to handle my work forever as no one could ever build such a strong connection with the brand like he did. My words can never be enough to praise his actions & tell how helpful he is when it comes to my brand.
Thank you so much, Shiza, for your incredible feedback and for sharing your wonderful experience with Blanka! We are truly honored by your kind words. We're thrilled to hear that our dedication, expertise, and quick responses have made such a positive impact on your dream project. Your success and satisfaction are our top priorities, and we're delighted to have played a role in helping you achieve your goals. Rest assured that we are committed to providing excellent service at all times and we're really happy to work with you cause your praise not only highlights our performance but also motivates us to continue delivering the best service possible. Thank you for choosing Blanka and for your continued trust in us. We look forward to supporting you as your brand grows stronger. If you ever need further assistance or insights, you know where to find us. Thank you!
June 19, 2024
Blanka has GREAT customer service! John is so responsive. Not only does he respond to emails in a timely manner, but he will also pick up the phone and call to make sure you, as a customer, have what you need.
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our customer service and we're glad to know we provided you with timely and attentive support. We strive to ensure all our customers have what they need and feel supported throughout their journey with us. Your kind words are greatly appreciated, and we look forward to continuing to assist you in the future!
June 18, 2024
Easy to navigate! Great Customer Service! New to the app, but excited to get started!
We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!
Jan. 14, 2025
I am very satisfied with blank, great service, great products. They are amazing !
Thank you for sharing your experience! We're delighted to know that our team provided you with exceptional support. Your endorsement is greatly appreciated, and we hope to assist you again in the future. Thanks for choosing Blanka!
May 5, 2024
I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.
April 23, 2024
Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)
Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs. Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!
April 13, 2024
Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.
Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!
April 2, 2024
Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.
Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!
March 29, 2024
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at [email protected] if you need any help.
March 4, 2024
Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!
Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!
Feb. 17, 2024
Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!
Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!
Feb. 14, 2024
I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.
We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!
Jan. 25, 2024
The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.
Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!