All reviews

Rating Breakdown

  • 5
    94% (266 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

April 13, 2024

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Store

Escape

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!

5 / 5 Share

April 4, 2024

John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!

5 / 5 Share

April 2, 2024

Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.

Using app

20 days

Total reviews

3

Average rating

3.0

Developer Reply

Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!

5 / 5 Share

April 1, 2024

Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!

5 / 5 Share

March 29, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at [email protected] if you need any help.

5 / 5 Share

March 29, 2024

I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance! Warm regards, Muhammad Saffi Ullah CEO Luxedesert

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!

5 / 5 Share

March 29, 2024

Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.

Store

Luvien

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your vote of confidence! We'll do our best to keep it up and you can rest assured that we'll always be here for you. We appreciate you for trusting our team and our services!

5 / 5 Share

March 28, 2024

I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Welcome to Blanka! We're happy we could help you and we look forward to working with you. Thanks for trusting our service!

5 / 5 Share

March 21, 2024

I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them

Store

My Store

Using app

6 months

Developer Reply

Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!

5 / 5 Share

March 21, 2024

Using app

About 9 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the rating! Don't hesitate to reach back to us at [email protected] if you need any assistance. We're always happy to help!

5 / 5 Share

March 20, 2024

Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!

5 / 5 Share

March 18, 2024

Besides having great products, customer service is really the best. Mae was very kind and prompt helping us with the right solution for the issue we had. Every time we contact Customer Service with questions we get prompt help. And that is very much appreciated. It makes us feel we are not on our own, but we have a great team ready to help. Thank you so much for that.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

You are certainly not on your own and you can absolutely count on us to help you in whichever way we can because we want you to succeed! Thank you for trusting our service!

5 / 5 Share

March 18, 2024

My name is caterina and I really appreciate the support I am getting from blanka cosemetics. I really appreciate it. Thank you Regards Catering ferrarelli

Store

My Store

Using app

About 2 months

Developer Reply

Thank you for the feedback and appreciation! We're happy to always give our best and support you however we can. Thank you for choosing Blanka!

5 / 5 Share

March 4, 2024

Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!

5 / 5 Share

March 1, 2024

Store

SHREY

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for rating Blanka! We're so happy to be working with you and we look forward to a long term partnership. We appreciate you for trusting our services!

5 / 5 Share

Feb. 25, 2024

Patrick has been fantastic, I am brand new in the world of e-commerce and he helped me understand how things work and helped me with a few hickups . I have ordered samples and can’t wait to try the product!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Welcome to the e-commerce world! You can count on us to do our best in helping you however we can so you can achieve your goals. Thank you for trusting our service!

5 / 5 Share

Feb. 25, 2024

Great Company, Great customer service! Kudos to Patrick for making my experience so positive.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Making your experience positive and great is what we always aim for because we value your time and business. Thanks for choosing Blanka!

5 / 5 Share

Feb. 23, 2024

Support is fast to respond and super helpful, Patrick was very encouraging since I'm new to E-commerce, and understood it can be overwhelming. So far Blanca is the easiest app I've used for importing product, with the exception of not having variants of the same product in one listing, and having to copy and paste SKU into my item listing. I'm assuming that will come with an upgrade to a better plan, which I can't wait for! Overall, it's really amazing!

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that our support team has been both prompt and encouraging as you navigate the world of e-commerce. We understand how overwhelming it can be at first and your feedback about our app's ease of use is greatly appreciated as we continuously work to improve our services. Stay tuned for updates, including the feature you mentioned about variants in product listings. We're excited to continue supporting you on your journey, and thank you for choosing Blanka!

5 / 5 Share

Feb. 19, 2024

Excellent ! Un réel accompagnement par l’équipe notamment par Patrick ☺️ Je ne regrette pas !

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

With Blanka, you always get real support from, real people! Don't hesitate to reach back to us at [email protected] anytime! Thank you for choosing our service.

5 / 5 Share

Feb. 17, 2024

Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!