All reviews

Rating Breakdown

  • 5
    91% (97 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (7 ratings)

Reviews with Text

  • 97% (104)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 18, 2024

Easy to navigate! Great Customer Service! New to the app, but excited to get started!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to have you with us and I'm glad to hear you're excited to get started! If you have any questions or need assistance with anything, feel free to ask. Whether it's about navigating the app, managing your inventory, or anything else, we're always happy to help! Thanks for choosing Blanka!

5 / 5 Share

May 20, 2024

Working with Blanka Beauty Brand has been an outstanding experience, especially with the guidance provided by John. His expertise in the drop shipping aspect of e-commerce has been invaluable. John has a remarkable ability to explain complex concepts in an easy-to-understand manner, making the learning process smooth and enjoyable. His patience and kindness have truly made a difference in my new venture. John takes the time to address all my questions and concerns, ensuring I feel confident every step of the way. His support has turned what could have been a daunting process into an exciting and rewarding journey. Blanka Beauty Brand not only offers high-quality products but also exceptional support for its partners. I highly recommend them to anyone looking to dive into the e-commerce world, especially if you're fortunate enough to work with someone as dedicated and knowledgeable as John.

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us! We're incredibly grateful for your kind words about our team and pleased to know one of our members has played such a significant role in your journey with Blanka Beauty Brand. It's fantastic to hear that his expertise and supportive nature have helped make your venture into e-commerce both enjoyable and rewarding. We're committed to providing not just high-quality products but also the guidance and support needed to succeed. Your recommendation is greatly appreciated, and we look forward to continuing our partnership. Thank you again for your trust and confidence in us and thanks for choosing Blanka!

5 / 5 Share

May 5, 2024

I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2024

The entire Blanka team has been nothing but helpful, informative, and supportive in helping us begin our makeup and skincare line. I have spoken with nearly the entire staff at Blanka and they are what makes this company better than the rest. John, particularly, has been a tremendous help answering all of our questions and addressing our concerns. Thank you for helping us achieve our dream!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team as you start your makeup and skincare line. It's great to know that we made such a significant impact in supporting your venture. We're dedicated to providing excellent service and are glad we could help bring your dream to life. Thank you for choosing Blanka, and we look forward to continuing this journey with you!

5 / 5 Share

April 23, 2024

Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs. Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!

5 / 5 Share

April 13, 2024

Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.

Store

Escape

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!

5 / 5 Share

March 29, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at [email protected] if you need any help.

5 / 5 Share

March 4, 2024

Merci, Patrick à bien répondu à mes questions. Ça semble un bon début pour débuter notre aventure avec Blanka!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know you've had a great start with us so far. We look forward to working with you all the way to reach your goals. Thank you for choosing Blanka!

5 / 5 Share

Feb. 17, 2024

Patrick has been very helpful answering all of my questions and sending links so that I could access more information. He's been great!

Using app

13 days

Total reviews

8

Average rating

5.0

Developer Reply

Awesome! Thanks for sharing your experience with our support team. Always happy to help you and thanks for choosing Blanka!

5 / 5 Share

Jan. 25, 2024

The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.

Store

Ventura

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!

5 / 5 Share

Jan. 23, 2024

I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success. Lady D Happy Customer :)

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!

5 / 5 Share

Jan. 6, 2024

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at [email protected] if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!

5 / 5 Share

Dec. 14, 2023

This is a really great service. The team, specifically Yasi and John (whom we deal directly with), and of course Lee (via email notices) have been more than gracious, patient and helpful to our team in building our brand. All communication is rapid and clear. The attention to detail, even with great suggestions for design, are top notch. We're excited to continue our relationship with Blanka. And we're so excited to have found clean, natural products we can stand behind!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're overjoyed by your fantastic review! Glad our team made your experience with Blanka outstanding. Your positive feedback fuels our commitment to exceptional service. Thrilled to continue this exciting journey with you! Thanks for choosing Blanka!

5 / 5 Share

June 21, 2025

John!! Is Awesosme!! Love Working With Him!!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We also love working with you. Thank you for being amazing! You already know we're always happy to help you so don't hesitate to reach back to us anytime.

5 / 5 Share

Nov. 28, 2023

Wow! I absolutely love Blanka and this app. John has been so helpful when using this platform. it works seemlessly and delivers items to customers with assurance. I really love working with the platform. John always gets back to you in a timely fashion with so much information. Even during the Black Friday period he worked with me and my company closely to make sure we recieved our shipment on time. That made a world of a difference. I'm so excited to work with him and the rest of the team in the future as we continue to scale our brand!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton for the fantastic review! We're thrilled you love Blanka and our seamless platform. Kudos to our support team for their timely support, especially during Black Friday. Excited to continue scaling your brand together!

5 / 5 Share

Nov. 23, 2023

In the process of setting up my little store with Blanka products and John has been extremely helpful, answering all of my questions and queries. Have received my samples and love them!!

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the great review! We're thrilled to hear that our support team has been a big help and that you love your Blanka samples. If you ever need more assistance or have questions, don't hesitate to drop us a line at [email protected]. We're here for you!

5 / 5 Share

Oct. 2, 2023

I would definitely recommend Blanka if your starting your own skincare or makeup brand. There are a wide variety of high quality products which can be customized. There are also options for dropshipping or storing your own inventory. The team (Lee and Patrick) at Blanka are excellent and communication is great, there is always someone from the team available to help and support you on your beauty brand journey!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Your recommendation is highly appreciated and we do love working with a wonderful business owner such as yourself! Thank you so much for your feedback about our service. We look forward to continue working with you towards success!

5 / 5 Share

Aug. 28, 2025

Andie at Blanka has been absolutely amazing. He’s gone above and beyond to answer my questions and support me as I grow my business. I’ve genuinely felt cared for and supported every step of the way, which is rare to find in a supplier. It’s clear that they have your best interests at heart, and they do everything they can to help you succeed. The products themselves are also outstanding, I have just placed a personal order because I love them so much. If you’re starting or running a makeup or skincare business, I couldn’t recommend Blanka more highly.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We're always happy to help you and you can rest assured that we'll always do our best to make sure that your experience with us is always satisfactory. Thank you so much for using and trusting our service!

5 / 5 Share

June 24, 2023

Great customer service. John was very helpful and answered all my questions. Very patient and took the time to explain the answers to all my questions!!!

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

We're always happy to do whatever we can to help you and answer all your questions. Our customer support team is very patient and helpful indeed! We look forward to working with you. Thank you for choosing Blanka!

5 / 5 Share

June 8, 2023

Outstanding customer support experience! Beck was prompt, knowledgeable, and friendly. They responded to my inquiry quickly. Highly recommended!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your valuable recommendation and review. We're always ready to answer your inquiries quickly and efficiently. So happy to have you with us so thanks for using Blanka!