Blanka Makeup Beauty Cosmetics
Blanka Private Label Beauty
Rating
4.9
feedback
295
chart
#902
All reviews
Rating Breakdown
Review RSS Feed
May 6, 2024
Mae helped me with a few issues I was having. I'm sure she is a representation of the entire team and she was phenomenal!!!! Very professional and patient and helped me with all my issues.
May 5, 2024
I was overcharged for my monthly plan. I sent an email regarding the charges and asked if they could look into it because I was charged more than expected. Mae emailed me back within 10 minutes and had refunded and resolved my issue. This was on a weekend and I didn’t expect resolution so quickly. Mistakes happen everywhere but this was immediately corrected and Mae was very professional.
May 2, 2024
The entire Blanka team has been nothing but helpful, informative, and supportive in helping us begin our makeup and skincare line. I have spoken with nearly the entire staff at Blanka and they are what makes this company better than the rest. John, particularly, has been a tremendous help answering all of our questions and addressing our concerns. Thank you for helping us achieve our dream!
Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team as you start your makeup and skincare line. It's great to know that we made such a significant impact in supporting your venture. We're dedicated to providing excellent service and are glad we could help bring your dream to life. Thank you for choosing Blanka, and we look forward to continuing this journey with you!
April 28, 2024
The products are very good quality and the support team is amazing. I had an issue publishing my products and they were very helpful and quick to reply and resolved the issue. Thank you very much.
Thank you for your positive feedback! We're glad to hear that you're happy with our products and that our support team was able to resolve your issue quickly and effectively. We appreciate your thanks and look forward to continuing to support you. Thanks for choosing Blanka!
April 24, 2024
Customer support is incredibly helpful and even when they're not available, the AI is always on hand to answer all questions and its been answering all of my questions perfectly. Definitely recommend
Thank you for the recommendation! We're thrilled to hear that our customer support team have been able to assist you well. It’s our goal to ensure that you have support whenever you need it, and we're happy to know that we've met your needs. Thank you for choosing Blanka!
April 23, 2024
Wow! Where do I begin? Everything Blanka does is exceptional. First let me start with customer service. John and Patrick respond to my emails so quickly that I feel like they are just sitting around waiting for me to contact them. It makes me feel so special and confident that when I need their help in the future, they will be there for me. John, from my initial contact with you, I was heard. You were so helpful with my concern at the time. I was researching several drop shipping companies, and I wasn’t sure which company was the best fit for me. I downloaded the Blanka app to my Shopify store and accidentally signed up for the annual membership and he credited the money back to me. WOW! Because of my initial contact with John and his kindness, I decided to order some sample products and boy am I glad I did. John thanks for your professionalism, quick responses, detailed replies, and because of you I now am a happy Blanka family member. I have also chatted with Patrick in customer service. He too is amazing and so helpful. Thank you for your detailed responses to my, sometimes, long emails and being another connection for me. You both don’t miss a beat and answer all my questions with grace and detailed responses including links where I could find additional answers to my questions. You two are a rare find these days in customer service and it is my honor to work with you both. I am looking forward to many years together. Second the products! I have been an Esthetician for 25 years and I have used pharmaceutical grade products my whole career. Finding a great result-oriented product line was very important to me. Blanka is by far the best products I found. Their efficacy and quality are excellent, and I really noticed a difference with my skin. Just give the products a try. You will be glad you did! Third, the membership tiers are so good. You can start small and work your way up to a higher tier when you are ready. Fourth, the branding plate is unique to Blanka, and it makes your products look so professional and eye catching. Fifth, the app is so user friendly and easy to find what you need. Thank you so much Blanka:)
Wow, thank you for such an incredible review! We're overjoyed to hear about your exceptional experience with Blanka, from our customer service to our products. It's great to know that our team members have been able to provide you with the support and responsiveness you deserve, making your interactions with us smooth and enjoyable. We're thrilled that you're loving our products and finding the app user-friendly and effective for your needs. Your detailed feedback is invaluable to us, and it’s customers like you that make our job truly rewarding. We're excited to continue this journey with you and are committed to delivering the quality and service you expect. Welcome to the Blanka family, and here’s to many more years of partnership!
April 25, 2024
will us again. Just be mindful of the margins when it comes to shipping, all in all great concept.
Thank you for taking the time to leave us a review! We're glad to hear that you appreciate our concept and plan to use our services again. We understand your concern regarding shipping margins and appreciate your feedback as it helps us improve our offerings. We are continuously working on enhancing our processes to ensure that our services remain efficient and cost-effective for our customers. Looking forward to serving you again soon!
April 20, 2024
Just ordered more inventory and Mae was so helpful in the process. Responded super fast to all my question and was so knowledgeable about products. Also gave me personal suggestions and tips to help my launch become a success. Thank you Mae you and Blanka are the Best!
Thank you for sharing your positive experience! We're delighted to know that we were able to assist you effectively with your order. It's great to know that our responses and advice added value to your launch preparations. We appreciate your kind words and are excited to be a part of your success. Thanks for choosing Blanka, and we look forward to continuing to work with you!
April 19, 2024
Patrick et Lee , sont vraiment efficaces, ils répondent très rapidement aux messages via Blanka et les échanges ce font par email. Toutes les informations sont claires et bien détaillées. Ils sont à l'écoute c'est appréciable.Je suis très satisfaite du service client et des produits de qualité. Parfait
Thank you so much for your amazing feedback! We are happy to be able to meet your needs efficiently and promptly. Your satisfaction is our top priority, and we are glad that both our customer service and our products have met your expectations. Thank you for choosing Blanka!
April 13, 2024
Setting up a new brand within our platform has been a pleasant experience. Apart from professionally and promptly responding to the many emails I have submitted, Mae And the team have been incredible with providing all the information information I’ve required. Perhaps the ultimate sign of customer service is that I had accidentally purchased the package without taking advantage of the free period, and they went ahead and credited my account before I even noticed. Superb customer service, looking forward to growing our brand with Mae from Blanka.
Thank you for your fantastic review! We're delighted to hear about your positive experience with our team. It's great to know our proactive customer service made a difference and we look forward to supporting the growth of your brand with Blanka! Thanks for choosing our service!
April 4, 2024
John was very helpful and fixed my issue. He was quick to respond. The blanka app is very user friendly and easy to use. I highly recommend.
Thank you very much for the feedback and recommendation! We're glad we could help you out. Don't hesitate to reach back to us again if you ever need assistance again. We're always happy to help you. Thank you for choosing Blanka!
April 2, 2024
Great customer service. However, it would be better if the responses were more quickly rather than a few minutes in-between. It would be helpful.
Thank you for the feedback! We're happy to have been able to help you out and our apologies for the 'few minutes in between' replies as our support members sometimes need a minute or two to do some research or confirmation to ensure that we provide you with accurate information at all times but you can rest assured that we will even be faster in responding next time! We appreciate you for being patient and understanding. Thank you for choosing Blanka!
April 1, 2024
Blanka is a great private label company to get cosmetics made from the staff is very nice and friendly thank you Blanka For Making Pretty Savage Expand with Product In Demand that your company provided for us thank you from us here at Pretty Savage...
You're very much welcome and we're so happy to be working with you! Always happy to help you whenever we can so don't hesitate to reach back to us anytime. Thank you for choosing Blanka!
March 29, 2024
Thank you for the rating! We look forward to working with you. Don't hesitate to reach back to us at [email protected] if you need any help.
March 29, 2024
I love their Services especially Patrick from Blanka as he always provided exceptional service, swiftly addressing my concerns and ensuring a seamless experience. His professionalism and dedication exceeded my expectations. I highly recommend Patrick and the team at Blanka for outstanding customer service. Thank you, Patrick, for your exceptional assistance! Warm regards, Muhammad Saffi Ullah CEO Luxedesert
Making your experience seamless and providing you with exceptional service is our mission so you can expect to receive the same level of service whenever you need it. Thank you for choosing Blanka!
March 29, 2024
Absolutely delighted with the service provided by John and Mae at Blanka! They were incredibly helpful and supportive right from the start, assisting me in getting everything set up smoothly. I'm looking forward to a long and fruitful collaboration with Blanka, confident that it will be just as excellent as the beginning.
Thank you for your vote of confidence! We'll do our best to keep it up and you can rest assured that we'll always be here for you. We appreciate you for trusting our team and our services!
March 28, 2024
I love it & I recommend this to everyone. I had some questions and Patrick helped me out so kindly.
Welcome to Blanka! We're happy we could help you and we look forward to working with you. Thanks for trusting our service!
March 21, 2024
I’m recommending Blanka to anyone that would like to start a Private Label line. The company is amazing, the communication is great and fast, I’m in love with the products and the prices are straight forward no hidden fees. I’m glad I decided to do business with them
Store
My Store
Using app
6 months
Your recommendation and feedback is highly appreciated and we can't thank you enough for trusting our service. We're looking forward to working with you towards achieving your goals and we hope to be able to satisfy all your needs. Thank you for choosing Blanka!
March 21, 2024
Thanks for the rating! Don't hesitate to reach back to us at [email protected] if you need any assistance. We're always happy to help!
March 20, 2024
Contacted the support team recently and Mae was so helpful. She is quick to respond and provided resolution to my query. Thanks Blanka, for the service :)
You're welcome! We're always happy to help and provide resolution whenever necessary. Thanks for using Blanka!