All reviews

Rating Breakdown

  • 5
    94% (266 ratings)
  • 4
    4% (11 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)
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5 / 5 Share

Feb. 16, 2024

Patrick was amazing and answered all of my questions regarding Brand Plate customization and Inventory. He was very efficient and quick!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the feedback! We're happy that our customer support team was able to help you quickly and efficiently. Don't hesitate to reach back to us at [email protected] if you need anything else cause we're always happy to assist you!

5 / 5 Share

Feb. 14, 2024

I'm a new merchant and so far am LOVING the Blanka experience. John has been so helpful in answering all of my questions as I work to transition my skin care business to feature all Blanka products. Love the customer experience and how quick they are to respond to my questions and needs.

Store

GloMama

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you're loving the Blanka experience! We're always happy to help you and you can be certain that you can count on us whenever you need any assistance because we want you to be successful. Thank you for choosing Blanka!

5 / 5 Share

Feb. 13, 2024

John has been super helpful and quick to respond with all my questions!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad we could help! We value your time so we make sure to respond as quickly as we can. Don't hesitate to reach back to us whenever you need assistance cause we're always happy to help you!

5 / 5 Share

Feb. 2, 2024

The support works very quickly, and they're always willing to help us solve the problem.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a bunch for your kind words! We're thrilled to know our support team's speedy assistance and willingness to help have made a positive impact. If you ever encounter more challenges or have questions, we're always here to lend a hand. Thank you for choosing Blanka!

5 / 5 Share

Jan. 28, 2024

I have received great help from Patrick, at a time when I thought I had done everything wrong, he enlightened me and helped me with my problem!! I thank him from the bottom of my heart, as well as the Blanka Brand that stands next to us young entrepreneurs who are still finding our feet. Keep up the good work guys!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Helping you solve any problems and making sure that your experience is great is part of our mission. We're always happy to help you however we can and we'll definitely keep up the good work! Thank you for choosing Blanka!

5 / 5 Share

Jan. 25, 2024

The app is easy to navigate and to connect products to shopify. Up until now, my experience as been very positive, especially with the customer service system where I have been able to directly communicate with John from Blanka to fix any issues or questions.

Store

Ventura

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience! We're delighted to hear that you find our app easy to navigate, especially when connecting products to Shopify. It's wonderful to know that your overall experience has been positive, and we're thrilled that our customer service has been instrumental in addressing any issues or questions. If you ever need further assistance or have more questions, feel free to reach out. We appreciate your support!

5 / 5 Share

Jan. 24, 2024

I recently had the pleasure of interacting with John, and I must say, his assistance was absolutely stellar. John was not only incredibly helpful but also exuded friendliness throughout our interaction. His quick and precise responses to my questions made the entire experience smooth and efficient. Kudos to John for making my experience so positive. I wholeheartedly give him a five-star rating and highly recommend his services. Thank you, John!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for providing your feedback! Making your experience amazing gives us the best pleasure and our goal is to always give you the same level of service every time so don't hesitate to reach back to us at [email protected] anytime you need help. We appreciate you for trusting our service!

5 / 5 Share

Jan. 23, 2024

I would like to say that John here at Blanka Cosmetics have went above and beyond to help me get set up. His customer service and knowledge is exceptional and it made me feel very satisfied and relieved while going through the steps to get me set up for success. Lady D Happy Customer :)

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Our customer support team always goes above and beyond because we value your time as well as your business! We're glad to know that you were satisfied with the service we've provided and you can rest assured that we'll keep it up! Thank you for choosing Blanka!

5 / 5 Share

Jan. 18, 2024

Patrick, ma rendue un très grand service pour le forfait et ma aussi donner d'exellent conseil pour mettre les produits dans ma boutique et je le remercie vraiment sincèrement pour tout ses conseils.

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're thrilled to hear that we could provide you with great service for your package. We're also delighted that our advice on placing products in your store was helpful. If you ever need more assistance or have further questions, feel free to reach out. We appreciate your sincere thanks!

5 / 5 Share

Jan. 17, 2024

A customer placed an order which had issues and John sent me an email to advise and helped me resolve the issue right away. He was very responsive and provided me with different options on how I would like to resolve. He also provided documentation to help me with orders. Very knowledgeable and great communication!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your feedback! We're pleased to hear that our support teams quick action was helpful and you can be sure that we'll always be on top of things to make sure everything goes smoothly. If you have more questions or need further help, feel free to reach back to us at [email protected]!

5 / 5 Share

Jan. 13, 2024

Patrick is God - no stress, he knows all and can help with all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're always happy to help however we can so don't hesitate to reach back to us at [email protected] anytime you need assistance. Thank you for using Blanka!

5 / 5 Share

Jan. 12, 2024

I've been using Blanka to create my own beauty cosmetic line, and so far I've loved the process. Patrick from Blanka assisted me with connecting a new store, and everything was seamless. I'm looking forward to creating additional products through Blanka!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're thrilled to hear that you've enjoyed using Blanka to create your beauty cosmetic line. It's fantastic that our support team was able to assist you seamlessly in connecting a new store. We appreciate your confidence in our platform and team, and we're excited to continue supporting you as you create additional products through Blanka.

5 / 5 Share

Jan. 9, 2024

John has been so amazing and easy to work with and really the whole team I have had every question I might have asked answered so quick there awesome and I’m so happy to be working with this company

Store

BQB Co.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your fantastic feedback! We're thrilled to hear that our team have made your experience with our company so positive. It's great to know that they've been responsive and helpful in addressing all your questions quickly. We appreciate your enthusiasm about working with us, and we're equally delighted to have you as part of our community. Thank you for choosing Blanka!

5 / 5 Share

Jan. 6, 2024

Grande réactivité et une vraie présence et un accompagnement effectif. Merci

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

You are very much welcome and we're happy you had a great experience with us! Don't hesitate to reach back to us at [email protected] if you need further assistance because we're always happy to help you. Thanks for choosing Blanka!

5 / 5 Share

Jan. 4, 2024

John ist the best and quickest supporter!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! We always try to do our best to support and be quick about it because we value your time. We appreciate you for using Blanka!

5 / 5 Share

Dec. 30, 2023

Blanka is amazing! Beautiful products, amazing customer service, and quick responses with the Blanka team. They answer any questions or concerns along the way. Patrick has helped me with SEVERAL QUESTIONS and has been amazing at making this process easier! So nice to have someone be so helpful and graceful throughout the initial learning process. The platform has been very user friendly weather your new or experienced.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're delighted to hear that we left such a positive impression on you. It's fantastic to know that you appreciate our beautiful products and that the Blanka team has been instrumental in providing amazing customer service.. Your kind words are truly appreciated! If you ever have more questions or if there's anything else we can do for you, please don't hesitate to reach back to us at [email protected]

5 / 5 Share

Dec. 14, 2023

This is a really great service. The team, specifically Yasi and John (whom we deal directly with), and of course Lee (via email notices) have been more than gracious, patient and helpful to our team in building our brand. All communication is rapid and clear. The attention to detail, even with great suggestions for design, are top notch. We're excited to continue our relationship with Blanka. And we're so excited to have found clean, natural products we can stand behind!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

We're overjoyed by your fantastic review! Glad our team made your experience with Blanka outstanding. Your positive feedback fuels our commitment to exceptional service. Thrilled to continue this exciting journey with you! Thanks for choosing Blanka!

5 / 5 Share

Dec. 11, 2023

John and Patrick have been so amazing. This is by far the best customer service I have ever received from a company. They have made the whole experience wonderful. It's hard getting a business up and running-- so help like this is critical to having it be a success. I have no idea what I would do without their support in this process. Thank you so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We're thrilled to hear that our support team have provided you with the best customer service during your business startup. We appreciate your kind words and are delighted to be part of your success. If you need anything else, feel free to reach out. Here's to continued success with your business!

5 / 5 Share

Dec. 10, 2023

I would recommend this company Patrick was amazing

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the recommendation! We're happy you had an amazing experience with our support. Don't hesitate to reach out again if you need anything cause we're always happy to help!

5 / 5 Share

Dec. 8, 2023

Store

My Store

Using app

24 days

Developer Reply

Thank you for the rating and for using Blanka! If you need any help or if you have any concerns, please don't hesitate to reach out to us at [email protected]