Blend
Blend AI | Online Ad Automation | First-party data
Rating
4.4
feedback
69
chart
#2,650
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
67%
-
More than a year
1%
Reviews Summary
The reviews for the Blend AI Shopify App are quite mixed, with both positive and negative feedback from users. Positive aspects highlighted include outstanding customer support from team members like Eddy, Dean, and Galina, who are praised for their knowledge and assistance. Users have reported significant boosts in sales, improved ROAS, and ease of use with the app. The app is also commended for its ability to handle online advertising effectively and provide valuable insights and results. On the other hand, negative reviews mention issues with billing, poor ROAS results, and dissatisfaction with the level of automation and customization available. Some users have expressed frustration with the onboarding process and the app's performance, leading to cancellations and financial losses.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2025
Eddy is an outstanding support specialist! He is incredibly fair, helpful, and always goes above and beyond to assist. His deep knowledge of advertising and expertise in using the platform make him an invaluable resource. I truly appreciate his dedication and support!"
April 1, 2025
Awful Experience With the customer support agent name beily, The return on ad spend (ROAS) was dismal, so we decided to cancel their service. However, even after cancellation, Blend continued charging us for their platform and taking 10% of our AdWords spend, despite the fact that we were no longer using their services. Avoid Blend at all costs. They’ve caused unnecessary stress and financial loss, and their customer service is unhelpful and unresponsive
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